Excellent service and thoroughly recommend
Third time I have had Michael assist in purchasing a home- would never go elsewhere
Michael and Wendy - courteous, professional, always helpful with talking through the options. They always kept in touch through the process
Fantastic!!!! always there for advice.
This is the second property Michael has assisted us with a loan and yet again couldn't have done it without him.
At any road block Michael remained calm and navigated us through the process.
Would highly recommend Michael to anyone needing a loan.
Perfect for everybody!
My partner and I recently purchased our first home. Michael was so honest and upfront with us at our initial meeting. He guided us through the whole process of applying for a home loan, process of buying a home, settlement etc.. He used plain English so that we could understand everything perfectly. On our settlement day, things were not going to plan. But, after a couple of phone calls with Michael, everything was sorted. Communication was quick, and if we had a urgent question, a prompt reply followed.
Michaels Office Manager is just as amaz...ing. Wendy has excellent communication skills and is incredibly helpful. Just like Michael, Wendy was prompt with answering emails, returning calls, liasing with the bank and sorting out our dramas. We cannot praise or thank Michael, and Wendy, enough for all of their patience, encouragement and support throughout the process. 10/10 would highly recommend, without a doubt. Thank you Michael and Wendy!
The support you need when buying a new home.
Finding a new home is overwhelming enough without worrying about getting the right home loan advice. Ben was recommended to us and I am so thankful that he was. The service and support we received was invaluable; helping us navigate the home loan process, continuous questions (even the silly ones) and the ongoing 'check-ins' to make sure we were ok. It was also reassuring to know we had someone 'on our side' who was available for anything we needed in making such a big life decision. Not only would I recommend Ben to anyone else looking for mortgage advice, I will certainly be contacting him for any future needs. Thanks Ben!
I have had the pleasure of using Ben for my previous 4 loans and found his knowledge and ability to explain things spot on. I have since recommended him to friends who are also very satisfied with his services.
As a first home buyer new to the whole mortgage and property purchase process I found Ben to be very patient and helpful in explaining everything and walking me through the process. Ben was always available to help through the whole process. Highly recommended!
Incredibly helpful service
Throughout buying my house, from initial search to settlement, Michael and Wendy were extremely helpful in both finding a mortgage that suited me, and then keeping the process as smooth as possible. I particularly appreciated this a Brit newly arrived in Australia, and so new to the Australian property market!
Excellent - made the whole process easier
we decided to use a broker for our mortgage. It made things so much easier- clear information, great support throughout the whole process. Michael is a great communicator and it was much easier than dealing with the banks. Thanks so much Michael
Always a 5-star experience
We have used Michael Brown's services many times over the years and he has always been open and transparent in dealing with us and the banks. We have always been satisfied that he finds the best deal for our situation and really listens to our needs. That's why we keep coming back to him! We recommend him with no hesitation to all our friends and family. Thanks Michael and Wendy for the latest 5-star service!
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