Kimberley and George were very helpful and pleasant to deal with. Highly recommended!
Even when the power went out due to building works they were still able to show me the apartment.
Morton Real Estate Excellence
I am writing to compliment the team at Morton Real Estate in Pyrmont and in particular the exceptional Patricia Carter. We have nothing but high praise for her and the team as their professionalism, attention, care and response times were just exemplary. They attended to every little issue with courtesy and respect and I don’t doubt they look after the landlords just as well as they do the tenants. Well done and thanks!
I am really impressed by the way the inspection was completed
Received good service
Hoping my application will be approved
I really like the property 302 lord Sheffield circuit Penrith
Sorry, if i can give a negative rate, I will not give a 1 star.
Well, I am a landlord. If you are a landlord and considering let morton to manage your lovely property, please read my experience with morton below.
At morton, your property manager will never do the property routine inspection, it's done by other people, so how can your PM known your property well..
If tenants have a repair issue, your PM will only tell you that they have 4000 properties to manage, no time to check, what they can do is send service man there which will cost you...$200.Rather than talk a lot nonsense PM wont go there have a check, even there is only 5 mins walk. My tenants report AC is not cooling down and make weird sound and smell, I don't expect PM like service man to fix it but you should go there check it at least. Finally I send there a handyman to check, the reason for the issue is because tenants set temp to highest but cold mode, by doing this, AC unit will easily broken and landlord have to pay at the end of day, luckily the AC works by set to correct temp. As this is tenant's operation mistake, so they have to pay a callout fee. And AC filter was very dirty, never been cleaned, but my PM [Name Removed] told me tenants have cleaned AC filter and can send me photo, but actually not... Due to poor management by morton, I transferred to an another agent, and then my new agent found my levy was overdue and by looking into the levy bill I found morton has miss payment few times, and I have been charged interest and debt recovery stage1 charge. I asked my PM [Name Removed] again, she told me it's landlord 's responsibility to remind morton if i don't have levy bill, excuse me??? Levy bill is only post to your office, it's paid by morton all the time deducted from my rental fund. How do I know when is my levy due. I have other property managed by other agent, never have such issues. Morton's service was very unprofessional.
The advertised photos should really reflect the current state of the property. Or at least make mention of the construction work/scaffolding surrounding the apartment in the description as it looked like a different place to the one advertised.
Almost 3 years with Morton and not one bad thing to say. everything was always taken care of quickly and to the best outcome. Great real estate company and Ero is amazing.
Ero and her team at Wentworth point have always provided professional service. We are a handyman and building company that has been working with the team for years now and they are all very friendly and working with them has always been stress-free as a result of their professionalism.
Fair (for the moment)
Sofa is gone. Not sure of bed and mattress as there was a double mattress. Kitchen dirty. Apartment needs thorough cleaning. The agent Naomie was polite, patient and very obliging.
Smooth easygoing experience!
Amanda and her colleague were very friendly. Amanda was pretty easy going who seemed to have understood our requirements during our interaction - appreciate her efforts and keenness to assist us with our needs.
leasing a unit in a challenging Covid time
We found Kimberly very cheerful, attentive to our needs and efficient. Finding us a new tenant didn't take very long due to Kimberly tenacity.
Many thanks again, we are very grateful.
Marie and Richard
Perfect service provided by Felix Fang (Morton)
We had a great experience renting with Morton for the last 4 years. Our property manager Felix Fang was a great help and support during this period to make our life easier.
She is very nice and very accommodating
Amanda was very good agent and gave us a warm welcome. It seems like we are just talking to a good friend.I could highly recommend her for being so nice.
The reviewer stated that an incentive was offered for this review
Tenant's rights are not protected
Bad service. Tennant's rights are not protected. I am in financial hardship situation due to Covid 19 and could not afford anymore. To avoid break fee, i wanted to transfer lease to save our money. However, they still got me nearly $700 for lease take over process. Moreover, the new tennant still owed me one week rent but wasn't ready to pay.
Terrible service from Morton Real Estate in Pyrmont
Morton real estate in Pyrmont has to be one of the worst and most incompetent Property Managemen Teams in Sydney!
Initially, that is before enlisting them and signing the agreement, they were "great": professional, appeared knowledgable about their work, approachable and friendly manner, ..., in short everything you look for in a managing agent!
Unfortunately, as I found out not long after, that was appearance only!
Complete lack of management and responsibility for the property entrusted to them is an understatement!
Just to name few issues:
Morton Real Estate Wentworth Point
Morton Real Estate and in particular Ero Davarais have been our property managers for more than a dozen years now. The group is very professional and Ero always keeps us up to speed about what is happening to our investment property. We are very happy to have such a capable organisation and team member working hard for us.
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