Motoquipe.com.au

Motoquipe.com.au

 Verifiedmotoquipe.com.au
Motoquipe.com.au
4.4

433 reviews

PositivevsNegative
85% · 36953 · 12%

Reviews

433 reviews
Srp
SrpMELBOURNE4 posts
 

Quality cover and service

I bought a Prestige car cover for my Porsche911 cabrio in Adelaide . The Cover is good quality, waterproof , as far as I can tell, and breathable. While Motoquipe are Adelaide based and provide a mail order service, they were happy for me to collect a cover from their office and offered an exchange if the cover did not fit. The cover is fine, a bit baggy as it is not a custom fit, but does the job so am pleased with the cover and impressed with the service. Show details
Pauline
PaulineSydney, NSW9 posts
 

WIDE weathershields

I actually called your company to purchase these. Received last Friday 22nd April. Fitted perfectly and they are really lovely you can hardly see them front on! Show details
Helsy
HelsyMetropolitan Adelaide, SA3 posts
 

Dash mat was perfect

Ordered a dash mat on line then spoke with the store manager to see if it would be the right one for hubby's ute .Easy to talk to ,very helpfull. I was able to come and pick it up from the warehouse. Smoth transaction. Thank you. Show details
Julz
JulzPerth, WA2 posts
 

Great covers

The company was very prompt with communication and getting pictures of my seats to ensure well fitting covers. The quality of the covers is as described Show details
Mike
MikeGreater Melbourne (Outer), VIC
 

Excellent Customer Focused Service and a true positive attitude to Customer Satisfaction

It is all too easy to rate a review a 5 stars when all is normal - The true test of customer service and support is how problems are addressed - Irrespective of the business things do go wrong from time to time - Rob and his efficient team not only know that but strive to ensure that things go right, as they prove when things do go wrong. If you want quality products and quality service then Motoquipe are the people to do business with. Well done Rob, and many thanks from a grateful customer. Show details ·  1
GeoffP
GeoffPMetropolitan Adelaide, SA2 posts
 

Lambs wool seat covers

Very happy with the service received. A number of seat covers were provided to help me make my decision.
Sale process was not rushed at all.
Will shop there again. Show details
Phil P
Phil PSydney, NSW6 posts
 

Totally incompetent

They sent me the wrong dash mat. Then expect me to run around fixing up their error and return it. Before they’ll send me the correct item I’ve legally paid for.
Yes looks like it’s fir a Subaru Firester to me Show details
Motoquipe.com.au
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Hi Phil, sorry for the mistake. Unfortunately you still need to return any incorrect item (at our cost).

Ke L.
Ke L.Perth, WA
 

Great Products and Great service!!!

I ordered some seat covers for my new Mazda 3, the quality was great and probably the best i have used. I had some issues initially ordering (not tech savvy) called their phone number and spoke to Pei, gave me great advice and helped with the order. Top notch product and service, you wont be dissapointed, keep up the good work fellas!!
Susan Sayles
Susan Sayles2 posts
 

Port Adelaide in the tropics

I rang up the night before and asked for a Port Adelaide steering wheel cover and sear belt protectors. This was waiting for me when my friend drove me there to pick it up. I have been a member of this football club for many years, and as I now live in the tropics of Queensland, I purchased the set before returning. Good service. Show details
John W.
John W.
  Verified

Product fell well short of expectations

I purchased wet seat neoprene seat covers. While the service was good the product fell way short of expectations to the point I won't be using it. The seat covers fit was reasonable but they are not suitable for long-distance driving as they promote sweating. Very, very disappointed with this product. Show details
Product Quality
Shipping
Susan
SusanCanberra 2600, ACT
 

Great Service, great product

I am really happy with my custom made seat cover. It is of excellent quality. Rob's online tutorials were a great help when I came to fit it! Rob's ongoing support and service were faultless and I really appreciated it. I would recommend Motoquipe in a heartbeat! Show details
Michael
MichaelEyre Peninsula, SA2 posts
 

This is perfect. Looks fantastic

Easy to find what I was looking for.
Great selection of colors and materials.
Helpful advice with a installation video.
Would recommend their products and service. Show details
Tracey
Tracey
 

Dash mat personalised

With the help of ROB the legend I got the best Chrissie Present for my man he went through the process of different fonts with pictures very responsive with emails, would highly recommend him and the product cheers Show details
Denise and Tony G.
Denise and Tony G.Metropolitan Adelaide, SA4 posts
  Verified

BY the SEAT of MY PANTS

A very helpful place thanks to ROB who is well informed and very helpful guy even when you are confused about what you need like me as it was. Regards Tony . Show details
Tony J.
Tony J.South East Queensland, QLD4 posts
  Verified

Great service!

Very easy to install digital gauges, which we used to swap out our old Scania bus analogue gauges.
Excellent email support! +++++ Show details
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JJH
JJHSouth East Queensland, QLD4 posts
 

Unfortunately very disappointed with the fit and finish of the product and difficult to fit

There was no back of seat pocket on either side, therefore could not use the back pockets. The straps were not long enough and hard to tie underneath. The side of the seat did not sit properly. We feel that as this is a new model VW TRoc there was not enough thought put into the design of the seat covers. Show details
Product Quality
Shipping
Motoquipe.com.au
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Hi, thanks for your review. What is your order number and we can look into this for you.

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Tara H.
Tara H.Central, SA
 

Great service, fast efficient

Service was great, sheepskin front seat covers are perfect. Middle seat neoprene seat covers cords to tie them on we’re sewn into seams in places. Had to cut them to use. Show details
Product Quality
Shipping
Billy
Billy
 

Happy

Finally found time to fit my covers and have to say I'm ecstaticly happy with the outcome. Keep up the great work.
Bill Hoppner Show details
Product Quality
Shipping
Mark
MarkGreater Melbourne (Outer), VIC
 

Acceptable

Bought the Empire Leather. It requires centre straps to tie down. It was very tight to put on. Material feels good Show details
Product Quality
Shipping
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gregory d.
gregory d.South East Queensland, QLD
 
Product Quality
Shipping
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Judy Reid
Judy Reid
  Fair Incentive Verified

This was absolutely awesome

I am very happy with the seat covers an they look so good ,Motoquipe all so sent a video how to fit which was very helpful. So you all get top marks. Show details
Aaron
AaronSydney, NSW3 posts
 

perfect product

very easy to fit does the job its supposed to looks as good as factory if not better very pleased  Show details
Mark
MarkSydney Surrounds, NSW
 

Poor customer service

I cancelled an order from them but Im waiting for refund. I rang them after 14 days because I haven't got a refund but instead of explaining nicely [Name Removed] was so rude. I wish I haven't encounter him again. Its my first time to encounter such person handling a conflict with the customer. I wish he could have better way to deal with other customer. I even thank him and told him that he should not act like that to a customer but instead of apology he said Im not customer anymore. I wish someone review the conversation and see how rude he is. Show details
Nick Brau
Nick BrauPerth, WA5 posts
 

Great provider

I have not used the actual jack yet, but we have it for when we need it. The transaction, though, was smooth and effective
Luisa
Luisa Greater Melbourne (Metropolitan), VIC
  Verified

fits perfect

easy to install and looks great. Great quality for the price we paid. All custom made to fit the car.  Show details
alni
alni
 

Delivered as promised

We are happy with the make and material used. It's good value for money. They are easy to deal with. Show details
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Gwenda
GwendaWestern District, VIC2 posts
 

Perfect fit

We purchased seat covers online along with a dashmat, very happy with both products. Seat covers fitted perfectly and were easy to put on, plus order was received within 10 days
 Show details
Lynn
Lynn
 

Absolutely perfect! Thank you so much

I ordered a dash mat online for my 30 year old troopcarrier. It has a lump and a bump on the dash and I was absolutely impressed by the perfect fit when it arrived safely in the post. Even though it's an old vehicle and had to be custom made, it was quite quick and I was pleased with the price too. Very good value and great product.  Show details
Wayne
WayneSydney, NSW4 posts
 

Absolute rubbish. Do Not Purchase

Brand new front seat covers for my brand new KIA. They do not fit properly & look like cheap rubbish. Worst seat covers ever. Do not buy.  Show details
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John
JohnMetropolitan Adelaide, SA6 posts
 

Works well in the sun

The Dash mat works well and fits as it should, in my car. This product is as the maker states, what more could you want!! Show details
Sam
SamSydney, NSW
 

EXTREMLY fast delivery. Sales phone call was excellent customer service highly recommend

EXTREMLY fast delivery. Sales phone call was excellent customer service when I was enquiry about buying a prestige car cover for my car. HIGHLY RECCOMEND
Billy Hill
Billy HillEyre Peninsula, SA
 

Quality products

The blokes in the shop were good to talk to and knowledgeable. The black duck seat covers are a great, hard wearing product which I've had on three Utes now. The floor mats fit well and they threw in some vouchers and jellybeans. Hollywood! Show details
Product Quality
Naja
NajaPerth, WA2 posts
 
Product Quality
Shipping
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THRILLED
THRILLED3 posts
 

Don't waste your time

Ordered seat covers that are taking over 4 weeks to get to me and i have to look and see where the order is when i am paying the company to do this. I could of made the seat covers in the time it has taken to get them to me which i am doubtful i will ever get and judging by other reviews the quality is not going to be great!!!!! do not use this company very disappointing
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Trevor
TrevorMetropolitan Adelaide, SA3 posts
 

Good service and good pricing

Product exactly as shown on the their website. Staff were polite & happy to please. Good pricing. I will be a repeat customer Show details
OldBanky
OldBankySydney, NSW5 posts
 

OVER & ABOVE

I queried an item listed on the website and Rob replied to me straight away. I emailed back numerous times and received comprehensive answers (not just one liners), and he even offered to go overseas to get answers! Great timely service, clear expectations set, updating the website with further information and following through on promise. That's service was great & much appreciated. Show details
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Brian Farrell
Brian Farrell
 

Good Service

Seats fitted good and look good.Will let other people know how easy it was to get Black Duck Seat Covers
 Show details
Iain
IainMetropolitan Adelaide, SA
 

Great quality, perfect fit! As promised

i could not quite find what i was looking for on the website, but a quick phone call and description got me the perfect fitting custom made seat covers. Delivered on time and to order. Show details
Product Quality
Boris Cutic
Boris CuticMetropolitan Adelaide, SA2 posts
 

Custom seat covers

Purchased a set of neoprene seat covers for my truck, great quality & price, the fit was perfect
Thanks Guys, highly recommend  Show details
John
John
 

The seat covers are just what I wanted

All instructions were easy to follow and the quality of the product and the warranty is good fitting the seat covers not a problem Show details
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