Reviewer Photos & Videos
The best experience ever !!!
Firstly I would like to say thank you to Tarni the consultant. She was very helpful, respectful and easy to talk to. I have been searching new car nearly 2 weeks and end up with harassment from the car sales. Monday I spoke to her over the phone regarding the car that I want, the next day I made a deal from her. I saved nearly 5K from the listed price on the internet. Bravo motorscout
highly recommend motor scout
original deal fell through due to parramatta honda selling car after deposit was paid and chris from motor scout did his best to try and secure a new deal for us but we ended up going local and we paid a couple of hundred bucks more for it but due to motor scout and chris's input, i felt it was best for us not to travel to sydney for new deal, cheers
Thankyou Alice from MotorScout she saved me days ringing around and waiting for calls back from car yards. Alice found me the best price on a new Prado I was after in hours and saved me over $3000! My new car is ordered and am so excited to get it late November.
Hassle free way to pay the lowest price for a new car.
After working with us to ensure the list of extras we wanted was covered Tarni at Motor Scout was able to quickly provide us with a range of very competitive quotes for the Subaru Forester we were seeking. Great experience, the best of customer service and a hassle free way to buy a new car at the lowest price.
Attentive and respectful service
I would commend Tarni Worrall from Motor Scout. She was attentive, efficient, honest and respectful throughout the tender process. She kept me well informed and she always kept her word in all of our interactions.
Fantastic, easy to use service
Such an easy service to use, fast results. A personal touch, Tarni was amazing, and I felt immediately comfortable and not under any pressure. My excitement was also her excitement, which made the whole experience even better. I would highly recommend this service and will be doing so to any of my friends and family looking for a good deal without the hassle
The days of visiting multiple Dealers and negotiating are over. Alice contacted me within minutes of registering my interest and once I had selected my preferred option I was able to make a decision within 24 hours. Very pleasant and informative which is often a rarity in today's world of Customer Service. Highly recommended.
Very Simple and Effective
Using Motor Scout was a no brainer.. They took all the pressure and emotion out of the purchase. Matt in particular was very helpful and gives good advice I would recommend this free service to save the $$$.. I saved nearly 3k.
Chris from motor scout had within 24Hrs not only found a model and colour of car of was wanting in a low stock car market but also was able to bet any price I was able to get. Chris was professional and met my hight standards of customer service.
Motorscout is the future of purchasing cars ! Excellent business model backed up with quick,polite,friendly and professional service. Within 48 hours you have driveaway prices for your specific vehicle and once accepted are placed into contact with the dealer. Seamless process !!!
Rude, misinformed and unhelpful
I would not recommend Motor Scout; the consultant laughed when I expressed concern that keyless cars are easier to steal. I'm probably twice consultant's age and never used a keyless car and didn't know they were available. As it turns out, I was right. Studies and statistics show keyless cars are easier to steal. I was insulted by the consultant's snigger. To be fair, she returned my call and contacted numerous dealers on my behalf. But as the day wore on she wasn't so prompt in returning calls/put me in the 'time waster' basket as I didn't se...ize on a deal she'd found and because I wanted a car with a CD player, and because I was concerned about the security of keyless cars. In the end I found a car that met most of my criteria within my 20k budget, phoned a dealer, and now I'm the owner of a nice new car; a car that I found, and got a good deal on. Motor Scout should train their staff to be sensitive to the fact that not everyone's a yuppie like the consultant I dealt with: older people buy cars too. Motor Scout contacted me as a result of posting this review. But they don't care about me; all they care about is their reputation. Motor Scout tried to defend the consultant; if she'd handled my lack of familiarity, my hesitancy and concern over the safety of keyless cars in a friendly way i.e. if it were a friendly laugh e.g. 'Ha...no, no, they're very safe' etc., then there wouldn't be a problem. But it was a nasty, derogatory snigger, as if to imply I'm the greatest idiot that ever walked the earth.
Great service and great deal from Motor Scout!
I had a great experience with Motor Scout in buying our new CX-5 - saved $4K+ off the RRP and was quick and easy. I dealt with Matt who was responsive and managed to get me the car I wanted (even though my local dealer mentioned it wasn’t going to be available for 8+ weeks) delivered to my door in two weeks and significantly cheaper than the price I had negotiated locally. Would recommend to anyone and everyone!
Great service and money saver
Saved a significant amount on a new car without the hassle of going round negotiating with multiple dealers. Once you have decided on the make, model and accessories you want, Motor Scout simply contacts all dealers within driving distance to get the best offer. They also provide objective and well informed feedback on the pros and cons of different makes and models. Motor Scout don't care which car you buy so they don't have the rather biased perspective that dealers can have.
The dealer pays Motor Scout a small commission and the service costs the buyer absolutely nothing. Great idea
Exact new car, great trade-in - yet so easy
Chris called the next day after I sent in the online form and we confirmed the specific model, colour and accessories requirements I had outlined in the form. Within a day we had 3 quotes one of which was for the first preference colour and, while not the lowest new car price, was still a 10% cost saving on manufacturers online build drive-away price and offered an excellent trade-in value well in excess of the other quotes. We did the deal that day and spoke to the dealer the day after.
While this car was a 'build' (ie not yet in the dealers...hip) it turned out to be only a two week wait. Delivered to home with a full tank of fuel and the dealer drove off in the much loved trade-in. I can't believe how easy this process was - quick, no mucking around and an excellent changeover price, better than I could have done even selling the trade-in privately. It did help that I had done some homework and knew exactly what model, colour and accessories I wanted and what I could reasonably get for the old car. I have already recommended Motor Scout to a couple of friends in the market for a new car!
I recommend using Motor Scout
It was a pleasure dealing with Brad Butson at Motor Scout. He came back quickly with a suitable offer that I accepted. It was almost nine weeks before I took delivery of my car which was the only drawback.
So easy and saved a fortune
What a relief it was to buy through this company. I dealt with Brad who made it simple and smooth. He was professional, honest and friendly throughout. He even rang me back at the end to follow up and make sure the dealer was looking after me correctly. You just don’t get service like this anymore. I highly recommend Motor scout to anyone that’s looking to buy. Even if the service was bad I still would have been happy because of the thousands I saved off my new car. I didn’t even have to take time off work to haggle with dealers. So happy.
Saved money, got the car we wanted, stress free
Motor Scout negotiated the cheapest price on the exact car I wanted, all I had to do was tell them the model, colour and features I wanted. I had spot checked some prices before talking to Motor Scout and ended up getting them to resubmit for the premium model as it was still at my original budget. They also arranged the trade in which I was genuinely surprised at the price they got. We literally turned up to the dealer signed and dated the contract and drove away 15 minutes later.
Very happy with this service
Questions & Answers
Hi can you please provide me with a quote for a Mazda CX 3 Akari AWD 2020 model? Thanks
So what is the average savings on a vehicle in a percentage? 10%? 15%?
Motor ScoutMotor Scout
Hi Niko. The discounted saving will vary depending on your state and vehicle selected but to give you an indication, we've saved client on average just over 10% this year.
I hope that helps!
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