Motor Scout
5.0

3,316 reviews

PositivevsNegative
99% · 3,29412 · 0%

Reviews

3,316 reviews
WWakeling
WWakelingSouth East Queensland, QLD4 posts
 

Best service ever!

Jake has done such an amazing job for me in less than 24hrs. I was left in a pickle by a dealer and he resolved a new car for me straight away. Show details
CHRIS Z.
CHRIS Z.
 

First car purchesing experience with Motor Scout

This was my first time using motor scout's services and I was very pleased with it. My advisor was Tarni Worrall, who was very professional and supportive throughout the process and helped me get a good quote. The whole process was very smooth and efficient and I am currently awaiting the final delivery of the car. I would happily recommend Motor Scout to my family and friends and if I ever need to purchase a car again I will do so through Motor Scout. Show details
Robin MacDonald
Robin MacDonald
 

Purchase of Kia

Professional, fast & efficient service , can not speak highly enough of the service provided. Show details
Tracey
TraceyMetropolitan Adelaide, SA2 posts
 

Brilliant & No STRESS

Sooooo. Spoke with Zoe this morning. I'm hopeless with haggling. Deposit down at close of business this afternoon. Received calls & Emails all day forwarded by Zoe. Different dealers offering sweet treats. Sat tight and by 4 pm reviewed the deals. Was professionally handed on to Sarah at dealership by Zoe. Brief discussion details shared. Deposit paid. Receipts emailed. Job done. Saved $2.932 from my original deal Sat at other dealership. No pressure. All at my pace. Highly recommend this process Show details
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Patrick M.
Patrick M.Greater Melbourne (Metropolitan), VIC
 

Motor scouts honour!

Very professional service with clear, friendly guidance on what to expect for Kia Picanto pricing. As a small car, margins quite limited but Tarni was able to quickly arrange a number of quotes & saved a couple hundred dollars vs the dealer. Show details
Jack
Jack
 

Easy, Stress free and Amazing deals

Absolute fantastic experience, Zero stress the whole way through. Extremely personalised requests which were catted too (including all add-ons and timings). Just tell them what car you want, colour, add-ons and they do the rest. Catted to my busy schedule and fought for an even better deal on my behalf.
After the deal and down payment was made they contacted the Dealership for updates on the progression of the deal.
Customer service above and beyond. Show details
Bronwyn L.
Bronwyn L.2 posts
 

Newly widowed, needing a new car

Tarni was wonderful! She empathised with my situation, listened to me, guided me, and found me the exact car I wanted for a great price! I can’t thank her or recommend this service highly enough! Show details
Pete B
Pete BSydney, NSW2 posts
 
Tim W.
Tim W.
 

Many Thanks

Oliver Bevan negotiated a great deal on our new Suzuki Vitara. Service provided was very prompt.. hassle and pressure free.
A great way to buy a vehicle..Highly recommended.. Show details
Ned M.
Ned M.
 

Great speedy service!

After submitting my enquiry, Jake got in touch with me very quickly, we had a good conversation about the car I was looking for and the next day, he found one almost $4k cheaper than the market price, and got me in touch with the dealer right away!
Exceptional customer service. Highly recommend! Show details
Phil M
Phil MSouth East Queensland, QLD
 

Brilliant experience. Will be recommend this service to others

What a terrific service. Submitted my vehicle wish list and within 24 hrs had four offers for new vehicles, including one with a model above the one I was interested in, at a very competitive price.
I am now the proud owner of a new Kia Sportage GT-Line Diesel AWD and in the colour I wanted and all within five days. Easiest experience I have ever had when purchasing a motor vehicle. Oliver from MotorScout was brilliant. Show details
Zia M.
Zia M.2 posts
 

Pleasant experience with Motor Scout

Thank you very much Motor Scout and Oliver Bevan for making my car purchase very pleasant and easy. I will definitely recommend your services to my friends and colleagues. Show details
Ed R.
Ed R.
 

Headache Free

We Walked to a dealer, and its like we dont exist, found out about motorscout and we registered, they called me straight away and assured that will get the best deal and do all the work for us,gave us a few options regarding the car we like, and we go from there, JAKE S. Patiently emailed / messaging us, he saved us a lot of time, we don’t need to drive around Sydney looking for the best deal.Thank you so much for your help Motorscout !!! You guys are a legend!
DJT
DJT2 posts
 

Recommendation

I was referred to Motor Scout by a friend and found Tim to be patient answering my questions. He was quick on the ball when I decided what I wanted and the process proceeded smoothly. I would recommend Motor Scout, and in particular Tim to anyone looking to take the hassle out of buying a car.
Suzanne J.
Suzanne J.
 

Best car buying experience

Motor Scout is an excellent service that delivers excellent results. Definitely takes the grunt work out of buying a car and made the experience pleasant Show details
Scott C.
Scott C.South East Queensland, QLD
 

Very good service

Very quick response and able to get a great price. Show details
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Nicole F.
Nicole F.Sydney, NSW3 posts
 

Excellent

Excellent and prompt service, Matt went above and beyond to ensure we got a great deal and had options based on availability. Definitely use this service again. Show details
paul
paulglenmore park
 

OLIVER PERSIST

Oliver was pleasantly persistent, patient and persevering procuring my new Kia and wholesale my old Kia. Show details
David G
David G
 

Very Good!

Motor Scout provided a very diligent service & secured a terrific deal! Highly recommend! Show details
Donna D
Donna DVictoria2 posts
 

Excellent Service that I didn’t know I needed!

Stumbled across this service and so glad I did. Jake was amazing. Fabulous communication and support. Couldn’t fault anything. Managed to get the car I wanted at a good price and short lead time. No car yard I found could offer me that. Bonus that Jake also helped me sell my car. Nothing was too much trouble. Show details
Gabi S
Gabi SSydney, NSW
 

Great experience - again!

I used Motor Scout before. During Covid we purchased a car and Matt saved us $8000 dollars.
Now we bought another car and Matt saved us $9000.
The whole experience was easy and painless. Thank you Matt Show details
Keith A.
Keith A.
 

The ease towards buying a car

Highly professional and seamless process towards achieving a much better deal than what car retailers were offering. Highly recommended. Show details
Tash
Tash
 

Amazing service, highly recommend!!

In receiving service from Alice M, I was in the best hands. She is so friendly and extremely knowledgeable in her field. With frequent communication throughout the process, I was always well informed and updated on each step that took place. I was able to contact Alice whenever I had a question or concern and she was quick to answer and eager to help. I will definitely be coming back to Alice for her services in the future as I know I will get the quickest help, best deals and amazing customer service. I am extremely grateful.
I highly recommend Motor Scout and especially Alice.
Steve G.
Steve G.Sydney, NSW
 
Ernie
ErnieGreater Melbourne (Inner), VIC
 

The Real Deal

This business is the real deal.It is the only way to shop around for the best price when purchasing a new car.I will always use this service before buying a new car in the future.Rory was the customer care consultant who I was dealing with and his knowledge and service is why this business is so highly rated.Well done Rory and thank you so much for your assistance.My wife and myself are so grateful that we had the pleasure of dealing with someone that always had our best interest first.Thanks Show details
Yue L
Yue L2 posts
 

Exceptional customer service and big saving

I recently purchased my Mazda CX5 through Motor Scout, and I couldn't be happier with the experience. Oliver provided exceptional customer service throughout the entire process, making it smooth and stress-free. I highly recommend Oliver and Motor Scout to anyone looking to buy a new car. Show details
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Vishal k.
Vishal k.
 

Bloody awesome experience!

It has been an awesome experience with Motor Scout.

I initially went to my local Kia dealer, good to deal with but couldnt offer a good deal.

Matt Tull called from Motor Scout and has been amazing. Matt organized a new Kia Carnivan within 30 mins of talking to him and got a way better deal than I expected.
I would highly recommend these guys, especially Matt. He is a gun!!

Darren
Darren
 

Do yourself a favour and try this Service

Simple and easy to use. Joel was fantastic and saved me real money from the quotes I had received from dealerships. Would definitely recommend and use motor scout again Show details
Cameron Allan
Cameron Allan2 posts
  Verified

Motor Scout is first rate car finder

Excellent service. Highly recommended service to find the best price on a new car. Show details
kate.spiteri
kate.spiteriSydney, NSW
 

Helpful navigating new car purchase

We had a great experience with Motor Scout. They were able to track down the car we wanted at a discount to what we originally thought we had to pay and took the stress of negotiating with a dealership out of the process. Communication was excellent and they were on hand to help every step of the way. Thanks so much for a great experience!
Nibs
NibsSydney, NSW
 

Will use for all future car purchases

Dave was great to deal with. Up front and honest timelines, gave me an understanding of the car market and even provided some advice. Made the process smooth and have now purchase a car within 4 days of establishing contact with him (2 days included the weekend)
Karen S.
Karen S.South East Queensland, QLD
  Verified

Outstanding service and communication

Rory was excellent. When frustration get you because the dealers don't return calls Rory made it an extra easy and exciting experience. Show details
Lisa
Lisa
 

Excellent Service

David found me the car I was after and saved me hundreds of dollars. He was easy to deal with, responsive and got the results. Highly recommend Motor Scout for Car Buying Services.
Lucy D.
Lucy D.Queensland
 

Best buying car experience

Best car buying experience ever !
I’ve been browsing through so many car dealers and can not find the car I want with the good price and luckily motorscout website pop up . I was a bit hesitate to contact them but after gone through all the reviews I give it a go .
I called them on Monday afternoon and spoke to Jake . He got back to me on Tuesday morning with the unbelievable offer , saved me at least 5 grant . Service is fast and smooth . Many thanks for Motorscout
Samantha C
Samantha CSydney, NSW
 

Highly Recommend Motor Scout

Jake at Motor Scout was great at assisting with both the sale of my car and the purchase of a new car. The process was quick, easy and stress free.
I would highly recommend Motor Scout. Show details
Jules
JulesSouth East Queensland, QLD
 

Hands down the best way to buy a car!

Zoe from Motor Scout called me straight after I submitted my request on the website, and then promptly triggered a bidding war between all the dealerships around us. We ended up paying $1663 LESS than the current national driveway deal for the car we wanted! We secured the winning bid with an easy deposit over the phone and picked up our new car the next day. Easy, fast and fun! Couldn't be happier! Show details
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Stephen C.
Stephen C.Sydney, NSW
 

Purchase of a new car & trade-in of old car

Matt from MotorScout was extremely helpful & enthusiastic about helping me to buy my new car. He found one which met my needs and explained to me different options for me to consider.
Nadia
NadiaDunlop 2615, ACT
 

Very good custom service

Joel from motor scout is very very nice and helpful. Show details
Ken
KenHunter Region, NSW2 posts
 

Purchase of a new Kia Sportage

Matt was very helpful and professional. The entire process was made easy. Hoping the rest of the process goes as well.
Would recommend to anyone contemplating purchasing a new vehicle. Show details
Tom H.
Tom H.Greater Melbourne (Metropolitan), VIC
 

A great way to buy a car

Dave at motorscout was a pleasure to deal with. Honest and a better deal than we could have acquired ourselves. Highly recommend the service, fast and effective.
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