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Motor Scout

Motor Scout (page 2 of 15)

4.9 from 297 reviews · View Statistics

Reviews

4.9

297 reviews
5
(277)
4
(11)
3
(2)
2
(5)
1
(2)
  • Ease of Use
    4.9 (173)
  • Product Quality
    4.8 (192)
  • Return Claim MadeYes (1) · No (192)
  • Customer Service
    4.9 (174)
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Reviewer Photos & Videos

Long Paddock

Long PaddockSydney, NSW

  • 3 reviews

Exact new car, great trade-in - yet so easy

published
Ease of Use
Customer Service
Product Quality
Return Claim MadeNo
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Peter

PeterSouth East Queensland, QLD

Great customer service

published

Easy to deal with
Quick fast responses
Found a car within a few minutes at a great price
They had great customer service and were extremely easy to understand
Very concise no rubbish to deal with
Thanks

Ease of Use
Customer Service
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Return Claim MadeNo
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1 comment
Motor Scout
Motor ScoutMotor Scout

Cheers Peter, was really happy we found you a Hybrid so fast, these things are like unicorns to find in stock or coming so quickly! Thanks again for giving me the chance to earn your business mate, looking forward to the next one :)

Fantastic service! Quick and easy to use!

published

Chris from moterscout managed to find the car I was looking to buy available now rather than waiting 2 months to order it in from the dealership. The service took only 48 hours and was very easy to use. The rep was friendly and extremely happy to help find the best deal possible. Would highly recommend it and use the service again.

Ease of Use
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1 comment
Motor Scout
Motor ScoutMotor Scout

Thats great to hear Katie, thank you so much for the feedback! Enjoy the car and good luck with the P's, you will nail it :)

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I recommend using Motor Scout

published

It was a pleasure dealing with Brad Butson at Motor Scout. He came back quickly with a suitable offer that I accepted. It was almost nine weeks before I took delivery of my car which was the only drawback.

Ease of Use
Customer Service
Product Quality
Return Claim MadeNo
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Dan k

Dan kSouth East Queensland, QLD

  • 2 reviews

So easy and saved a fortune

published

What a relief it was to buy through this company. I dealt with Brad who made it simple and smooth. He was professional, honest and friendly throughout. He even rang me back at the end to follow up and make sure the dealer was looking after me correctly. You just don’t get service like this anymore. I highly recommend Motor scout to anyone that’s looking to buy. Even if the service was bad I still would have been happy because of the thousands I saved off my new car. I didn’t even have to take time off work to haggle with dealers. So happy.

Ease of Use
Customer Service
Product Quality
Return Claim MadeNo
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Saved money, got the car we wanted, stress free

published

Motor Scout negotiated the cheapest price on the exact car I wanted, all I had to do was tell them the model, colour and features I wanted. I had spot checked some prices before talking to Motor Scout and ended up getting them to resubmit for the premium model as it was still at my original budget. They also arranged the trade in which I was genuinely surprised at the price they got. We literally turned up to the dealer signed and dated the contract and drove away 15 minutes later.
Very happy with this service

Ease of Use
Customer Service
Product Quality
Return Claim MadeNo
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A Great Business Model

published

I stumbled upon Motorscout after listening to dealership b/s while looking for a new car. They were fantastic but sounded too good to be true. How wrong was I, Chris Hewitt was very patient with me & also delivered the goods, saved me heaps, well done Motorscout. Regards Jim L

Ease of Use
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Kelly

KellySouth East Queensland, QLD

Perfect service!

published

My first time using them it was easy to use, they provided me with competitive quotes quickly and were professional with great customer service!!! On call to ask any questions!

Ease of Use
Customer Service
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Return Claim MadeNo
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Excellent job!!

published

Thank you Alice and Motor Scout! You made my search for a new car a breeze, quick and worry free. And the price was lower than I expected. Much lower!
Thank you!
Semyon

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Takes the stress and time out of negotiating with dealerships.

published

Really found the whole experience and customer service to be top-notch. Alice Watson was my consultant and she was great to deal with and provided me with all the right information and advice. I recommend Motor Scout to anyone buying a new car.

Ease of Use
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No hassle

published

Motor Scout were extremely helpful in finding a very good price for my new car. The representative was friendly, attentive and made no effort to pressurise me in any way. I ended up getting an excellent price from a reliable dealer

Ease of Use
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Return Claim MadeNo
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Oh happy day!

published

I needed a new car and the thought of it gave me the horrors. I got onto the Motor Scout site and my life changed instantly. The salesman was brilliant, asked me what I wanted and went out and got it for me!! He kept me informed, was patient with me and even saved me money. He clearly explained every step he was taking and kept me smiling. A WONDERFUL service I would recommend to everyone:)

Ease of Use
Customer Service
Product Quality
Return Claim MadeNo
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Rebecca S.

Rebecca S.Sydney, NSW

Wonderful experience

published

This is the first time I've used Motor scout and Within 2 days I had secured a great price on a new car (Kia Cerato Sport Manual). Alice was prompt in getting the quotes and very friendly. The process itself was seamless and I would recommend to family and friends.

Ease of Use
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Sumit

SumitSydney, NSW

  • 2 reviews

Best way to purchase a new car

published

I would recommend Motorscout to anyone who is looking to buy a new car. It removes all the hassle of going to different dealers and haggling for price and offer. Through motoscout they all bid for your business while you relax at your home. The motoscout representative Chris Hewitt was was really helpful and answered all the questions.

Though I didn't buy as I have put off the purchase to next year. I will look forward to Chris when I buy the car next year.

Ease of Use
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Return Claim MadeNo
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Painless car buying at its best

published

What a great service.
Finding the right car is hard enough without wondering if you really did get the best and fairest deal.
I thought that Motor Scout was just another marketing scam but ... it was free.
After entering what vehicle I wanted into Motor Scout I was contacted by Chris who clarified what I wanted and explained the process. No hard sell.
After 8 bids on the car I wanted the winner ticked all the boxes and saved me $4000.
Thanks

Ease of Use
Customer Service
Product Quality
Return Claim MadeNo
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1 comment
Motor Scout
Motor ScoutMotor Scout

Thanks again Mark for giving Motorscout the chance to earn your business mate, really glad we got a great deal for you :) Looking forward to working with you on the next one in years to come!

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Peter Y.

Peter Y.Sydney, NSW

Whole new experience!

published

I can't be happier as I got a thousands of discount for my car(cx-5). She organised everything all I needed to do was just let her know my budget and options I needed. I was skeptical at first but guys, give it a try! Special thanks to Alice :)

Ease of Use
Customer Service
Product Quality
Return Claim MadeNo
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gary

garySouth East Queensland, QLD

Great service

published

just registered yersterday and got prompt email and phone call from representative, explained me all details and keep updating, the service is really impressive and excellent, I will definitely recomment to others...

Ease of Use
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Product Quality

Take the Pain Out of Buying a Car

published

This is the first time I have used this service and will do so again, should I need a new car.
Brad contacted me Tuesday morning, found out what we were after and by early afternoon had secured the car we were after for our daughter, at the price we wanted to pay. An excellent result without having to put up with all the nonsense that car salesmen tend to go through. Many thanks Brad for a great result and achieving such a great result.

Ease of Use
Customer Service
Product Quality
Return Claim MadeNo
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Natasha

NatashaSydney, NSW

Great Service - give it a go!

published

I dealt with a few private dealers before hand and none of them dropped the price to what I wanted. Then when I came across Motorscout I was wary, but felt there was nothing to lose if i gave it a go.
So glad I took that chance!
Very happy with the service Chris provided and the price he obtained!
I pick up my new car next week :)
Highly recommend Chris & Motorscout

Ease of Use
Customer Service
Return Claim MadeNo
Budi

BudiPerth, WA

Excellent platform to get the best car deal

published

Within half a day, Brad sent me 3 very good quotes and done the deal. So easy, please give it a go, the whole buying process is very efficient and enjoyable. Kudos to Brad's customer service!!
Thanks for saving me 3.5K :).

Ease of Use
Customer Service
Product Quality
Return Claim MadeNo
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Questions & Answers

Mark F.

Mark F.asked

How much to join motorscout? is it a annual fee?

1 answer
Long Paddock
Long Paddock

No fee to the buyer. They charge the selling dealer what they call a spotters fee.

Lus

Lusasked

Hi can you please provide me with a quote for a Mazda CX 3 Akari AWD 2020 model? Thanks

No answers
niko87

niko87asked

So what is the average savings on a vehicle in a percentage? 10%? 15%?

1 answer
Motor Scout
Motor ScoutMotor Scout

Hi Niko. The discounted saving will vary depending on your state and vehicle selected but to give you an indication, we've saved client on average just over 10% this year.

I hope that helps!

Get an answer from our members and Motor Scout representatives

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