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I had ceramic coating applied through the dealership after purchasing a brand new vehicle. I was advised of the benefits (some of which I previously knew) and some which attracted my want for this product to be applied, more so. The warranty was a big one. I had the pleasure of washing the vehicle and admiring the shine from the ceramic coating, till one day I had noticed a scratch. That is right, some low life had damaged my new pride and joy. I made contact with MotorOne asking how I could go about fixing this. In a very timely manner, I had ...a reply from Darren, who was keen to help me fix the issue. After many back and forth emails and a few phone calls, we finally managed to set a date. Fast forward, and now I can talk about the exceptional service received, from start to finish. Darren greeted me, with a hearty welcome and got to work; he fixed the scratch, had a look at a couple of points of interest and eased my mind by touching them up too, all this being at no extra charge. If anyone has spent the time reading this review, you would be thinking wow, that is great service. Well, Darren and the team at MotorOne topped it all off with a goodies bag. Thank you, Darren and MotorOne! Honestly, I wish there was more quality service provided to customers, like yours.
Good Faith is Rewarded....Greatly.
Impeccable experience dealing with the team at Newington, I recommend to all people keen to look to MotorOne if they seek essential quality service as well as great potential value for money. I look forward to bringing in my car for a future face lift when God willing, this lockdown of ours relents....Thank you MotorOne...!
The reviewer stated that an incentive was offered for this review
Highly recommend the ceramic coating!
Had the ceramic coating put on my new car 2 years ago. Living in a high contaminates area sea salt & iron ore from the rail. My car still looks amazing. A big thankyou to Martin for coming to my rescue when I thought I had an issue went beyond what was required. Explained fully what it was & how to fix it. Had nothing to do with the actual coating. Love the product & would highly recommend it.
The only paint protection to use Ois MOTO 0NE
I have just had MOTO ONE HYRO SURFACE, excellent used it twice now.
Easy cleaning car looks polished all the time.
Darren knows his stuffgrest advise.
Getting my caravan done to.
Excellent service and great knowledge
Fixed the issues with the car,also gave excellent advice for the future to prevent from happening. absolute pleasure to deal with
Fast and efficient
Lukasz from Motorone looked after my car. Fantastic service. Fast and efficient and a pleasure to deal with. Would definitely recommend
Friendly service and great work at a reasonable price
With quick responses to questions and making time for the work to be done to the vehicle, Gea and Martin at MotorOne Osborne Park are to be commended. Carin at TAC, Myaree, was great too. I would certainly recommend anyone thinking of getting a package of paint and interior protection and window tinting to approach MotorOne in Osborne Park, WA. Thanks, guys!
Great product if applied well
We picked up our brand new Car and noticed marks where the coating had been poorly applied by the dealer They said ‘it would go away’. Two weeks later we had Darren at Motor One have a look, within an hour it was perfect. Great service.
Excellent Service - Ceramic Paint and Interior Protection - Motor One
After almost 8 years, I recently sold my Holden Calais, which had been treated with Motor One products including paint, leather, carpet protection and window tint, from new. As a result of Motor One products, the vehicle was in absolute Showroom condition when I sold it. I recently picked up a new vehicle and immediately called Darren from Motor One at Newington (Sydney) to inquire and arrange for Ceramic Paint Protection and complete interior protection of seats, carpet, dashboard and trims to be applied. This is my third new car to have Motor...One protection products applied. I cannot speak more highly of Darren, including his professionalism, attention to detail and the remarkable performance of the Motor One products. My new car looks absolutely amazing!! I highly recommend the use of Motor One protection products and will continue to use these products in the future! Peter
Amazing product and even better service!!!
We purchased our new family car just over 12 months ago and had Hydro Paint protection applied through the dealership - I didn’t know a lot about the product so I reached out to MotorOne directly... Lucky for me I was connected with Darren.
What can I say - he’s been nothing short of AMAZING since our first conversation.
He talked me through how to look after the product, get the best results and then even sent me some products to try.
I’ve now been using the Pop It Ceramic Spray for a year and it’s hands down the best product I’ve tried on ...
I just purchased a new Skoda Kodiaq Sportline which included the ceramic paint n interior protection pack. On picking my car up I noticed an imperfection in the paintwork above my drivers door. I then notified the dealer at Peter Warrens Warwick Farm and as a result arrangements were made for a service call to be made at my home by MotorOne. Lukasz from MotorOne promptly attended my home and rectified the problem with my paintwork. He went out of his way to not only make sure I was completely satisfied with the problem being fixed above my door...but went over my car checking for any further problems. To his credit he found a couple of further imperfections in the interior of my car which he immediately attended to and also rectified. I just won’t to thank MotorOne and especially Lukasz for being so professional and caring in his job and making sure that the customer was completely satisfied with his work. Well done.
Submitted a claim and was rejected by seeing photos only. Don’t waste your money when new cars have life time paint warranty. Double dipping these companies
“Just had my new black VW treated by Darren with the Motorone ceramic coating and his service was fantastic and the car looks amazing”
After purchasing a car from a dealership there was a scratch that had to be repaired. Which meant my hydro ceramic was removed. Jemma at motor one was awesome in organising a reapplication where Lukasz arranged to visit me at my home to do the reapplication. There was no hassles and their service was 100/100! Highly recommended.
Lukasz was on time. Very nice guy, he did a fantastic job on my Mazda CX 3 now I can’t even see scratch. Would recommend them.
Questions & Answers
If Audi Geelong are propsing a Hydro Protektiv coating for my car before delivery - who is putting it on... and will MotorOne check the coating for me if i'm not happy with it?
yes andrew, motorone will definitely provide backup to your satisfaction. support is the cornerstone of their busness. i have three prestige vehicles each with the special coating, the difference and longevity can be enjoyed by the enthusiast. frankt
How do I remove this useless product from the paint of my car? When it was sold to me I was told it would make the paint "hard as a rock". I've had the car 2 months and it already has a scratch. I have read the fine print and all it does is protect the paint against bat poo (as long as you wash it immediately, which I would do anyway). I feel entirely ripped off. To make matters worse, you can only wash using the expensive product that must be brought at the dealer! Can't go to a car wash! I want the "paint protection" gone so I can just wash it normally.
With today's new cars, the exterior can be made up of various surfaces beyond just paint such as black highlights made from plastic that can easily pick up marks. When I buy a new car, will purchasing the ceramic protection be applied to all surfaces?
I want full protection if i purchase.
Hello and thanks for reaching out to us regarding protection for your new vehicle. The HYDRO ceramic coating is applied to all exterior surfaces (excluding glass). This includes plastic bumpers, exterior mirrors and trims. Provided that these areas are painted they are covered under the HYDRO Limited Lifetime Warranty.
Hopefully this will assist.
Happy motoring and regards,
National Quality & Compliance Manager.
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