Don’t do it
Brand new car got the interior and exterior protection used the shampoo it burnt into the coating and left marks on the rubbers and glass. Then I noticed white patches on my interior appearing and blue spots. Apparently they need it for three days to redo both the interior and exterior. I’m still waiting for the dealer to get back to me they’re always going to get back to me it’s been 6 weeks, “apparently” warranty takes “forever”. I’m at the point I hate my car just want it fixed so I can sell it. Would not get this product again and definitely not through a dealer
Product didn't work.
Paint has been eaten away on bonnet, fast to organise work to be done but wouldn't provide hire car during car repairs even though product failed. I wouldn't recommend this product for paint protection
Swirl marks and bird dropping damage
There is damage to the clear coat from bird droppings and bubble in the tint ,further to my review is the amount of swirl marks that were evident on my brand new Amarok, there were areas that had dry coating build up, would not waste my money again, far better off using a once a year polish, keep your $1000 in your pocket . I will be contacting motorone this week with these issues. Have not noticed any difference when washing the car at all
Product application fails product
Coating provided by dealer to new car.
Calcium water stains under coating on bonnet and Motor One blamed the paint, dealer blamed Motor One.
Dealer tried to fix twice by polishing and reapplying the coating but the coating is supposed to be too hard and requires abrasive technique to remove so polishing did not do anything and the second coat made it impossable to repair. The only solution was to respray the bonnet but the dealer refused as it was in their opinion caused by the preparation and application.
Apart from that the claim that no s...
Dealership and MotorOne - not great for customers
I bought a brand new car from Hyundai dealer in Melbourne. I did a wash (touch free automated) and then drove through the rain. When reached home, could see all water marks over the body. After a week same story. Drove through rain and water dried up on speedy road and water marks. I drove recently in a slow rain and water was like glued to body. Even blowing with mouth does not move the drops. Called MotorOne, been asked to talk to dealership as this is just month old car. Dealership showing attitude even for inspecting and re-doing it now. I ...can't say if they have done the job internally well enough. Also, just rang 2-3 dealers who deal with it and got 3 pricing for same product work. There is no RRP set for this. Depends on dealer and your negotiation skills. Advise - don't buy it, not worth until someone knows this job well.
- 26 reviews
- 25 likes
Not happy with the coating, feels rough on some areas and roof looks like it's not been done at all
I bought my close to "new" car (3.500 km) only a week ago. All my new cars got windows tinted and colour protection and I never had any issues. Cars always looked great even after years. Now this time was very different. I asked for these two additions and the dealer offered "Protektiv" surface protection, saying that this was a new way of protecting my car since it is smooth like glass and tough as nails - yeahahaha. Parts of the car feel really nice and smooth and the rain comes off like pearls with no marks left but other parts have stains l...ooking like they're from old rain drops - remember, the "Protektiv" surface protection was only done 11 days ago and it rained maybe twice (drizzle rather then rain, really) since then. The roof looks like it has not been touched at all: There are heaps and heaps of small, grey, drop-like marks all over the roof and although the car has got a glossy black colour, the roof looks more dull, which is disappointing. The rain drops also don't run off like they do on the bonnet and around the car but instead they leave sandy marks. I sent an e-mail to MotorOne yesterday and received an online form to fill in. I went into the garage to make the best photos possible (it was night time, so there was only fluorescent lighting which did not show too much of my issues) and attached them to the online form which I sent back to MotorOne. This morning, I received a call from them but due to the nature of my work, I cannot always pick up the phone. I called back after work when it was already 4:00 pm. The girl on the phone asked for my claim number but because this was on my mobile phone with which I was on the call, I said I'll call back in 1 minute - witch I did. But this time, nobody picked up the phone! This girl told me earlier that they leave at 4:30 pm and I was not surprised that I had to have a chat with their answering machine only. I left my name, claim number and phone number and asked to be called back but this never happened. I also sent an e-mail to MotorOne, telling them that I only wanted to know what the next steps would have been for my claim and how much I would have to pay for the warranty work (!!!). I also started researching how much other paint protectors cost because I want to get at least the roof done before the paint gets worse. I will never go with MotorOne's "Protektiv" again because they do not keep their promise! Car looks like the paint protection has been done years ago (fine scratches on bonnet and little grey, small spots)! BTW: I paid $ 1909.00 for "street legal" window tinting and surface protection - what a waste!!!! PLEASE DO NOT DO THE SAME MISTAKE!!!!
Don't even think it works
So I bought protektiv as It was recommended from the dealership on my brand new 4x4 it only seems to repel water if I use the shampoo very regularly and about after a week stops repelling I’m not very happy considering it cost $1500 there is fine scratches all over the car funny considering it’s fit for a Boeing 747. To be honest I’d wish I had gone with another company I see you have released the new hydro product which seems to be up to the same standard as Others on the market but I’m not happy with this product seems like I wasted my money and now looking to get a new paint protection.
This stuff is Rubbish lasts 6 months had to get put on twice as first time was mucked up .. Has little Bubbles and Bat and Bird Poo still leaves marks
NO thanks = Protektiv, Cancer Council Tint, Dent repair
Read the Choice and NRMA articles before you pay a fortune for the after sales pitch.
Mu humble opinion is they are really not worth anywhere near the money that you are charged.
I AM NOT SAYING THE PRODUCTS DO NOT WORK - they probably do.
Paint Protection $2000 - find yourself a really good car detailer. I have one that comes to me and about $150.00 a detail. That is, 10 he can do in 3 or 4 years, does an amazing job and i still have money left over.
Window Tint - be very careful. Really good tints can be done for about $400.00. claims th...
Questions & Answers
If Audi Geelong are propsing a Hydro Protektiv coating for my car before delivery - who is putting it on... and will MotorOne check the coating for me if i'm not happy with it?
yes andrew, motorone will definitely provide backup to your satisfaction. support is the cornerstone of their busness. i have three prestige vehicles each with the special coating, the difference and longevity can be enjoyed by the enthusiast. frankt
How do I remove this useless product from the paint of my car? When it was sold to me I was told it would make the paint "hard as a rock". I've had the car 2 months and it already has a scratch. I have read the fine print and all it does is protect the paint against bat poo (as long as you wash it immediately, which I would do anyway). I feel entirely ripped off. To make matters worse, you can only wash using the expensive product that must be brought at the dealer! Can't go to a car wash! I want the "paint protection" gone so I can just wash it normally.
With today's new cars, the exterior can be made up of various surfaces beyond just paint such as black highlights made from plastic that can easily pick up marks. When I buy a new car, will purchasing the ceramic protection be applied to all surfaces?
I want full protection if i purchase.
Hello and thanks for reaching out to us regarding protection for your new vehicle. The HYDRO ceramic coating is applied to all exterior surfaces (excluding glass). This includes plastic bumpers, exterior mirrors and trims. Provided that these areas are painted they are covered under the HYDRO Limited Lifetime Warranty.
Hopefully this will assist.
Happy motoring and regards,
National Quality & Compliance Manager.
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