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Move My Stuff
MmcMelbourne
- Verified customer
Unprofessional and inefficient
I had an unpleasant experience with this company recently. The movers were inefficient, unprofessional and inappropriate.
I was moving from a 2 bedroom apartment on the first floor to a house about a 10-minute drive away.
The movers were working very slowly, moving quite light items down the lift one at a time.
They also started making inappropriate comments towards me. I felt so uncomfortable that I asked my partner to come back to the apartment to stay with me and to also help the movers with moving.
The movers complained about the wo...
VashiHAWTHORN
- Verified customer
Never again
5 years ago, I gave them a 5 star rating. They sent me 2 very experienced movers that knew how to do their work. They were tall and strong and moved all my stuff in under 3 hours.
5 years forward, I was extremely disappointed. They sent me 2 movers who were so slack. I asked them how long will it take (as I had a restricted budget); they said "oh yesterday we took 9 hours to move a 3-4 bedroom house." We had a 2 bedroom apartment and I said from experience, last time you took less than 3 hours and I can only afford 5 or so hours. I said w...
- Verified customer
Five hours to move a one bdrm apartment two blocks
The fellas get two stars for calling before arriving and arriving on time. The rest was down hill from there. They took everything apart. Things that were moved into our apartment fully assembled, they took legs off and disassembled our couch feet, you name it. It was an incredibly arduous. I was quoted 2-3 hours to move a one bedroom apartment two blocks costing around $250. It ended up costing $560.00. I have never seen two people move so slow. When they finally arrived at the destination, they moved at a snail pace. I eventually got frustrat...
Read moreed and said "come, one guys! let's go!" I was carrying boxes faster than them. After they left, I noticed many chips and scratches. They actually completely destroyed my study desk as they had wrapped tape around the empty drawers, but not just little bits of tape on the sides to hold the drawers, but all the way around. Completely ruined the paint. I let them know the damage they caused, but I'm still waiting since September for a response. Terrible.Find out how Move My Stuff compares to other Furniture Removalists
Know better, choose better.
- Verified customer
Too expensive and slow
We had a couple of guys to do this job. Although they seemed professional one of the workers looked inexperienced and very slow. At time they also seemed careless . As the result the service was very expensive for us even though all our stuff were already packed in the boxes prior to their arrival .
Ali
- 4 reviews
- 4 likes
- Verified customer
Really slow guys, really unhappy
I had a 3 bedroom house to move in November and ordered the recommended 6T truck with two guys. One guy insisted on carrying one small item at a time, to the point where I got so frustrated at how slow he was moving that I got in the truck during unpacking to take over his job because we would all be waiting at the truck for him to pass us things to take inside. I'm a 40 year old woman. Wow. They didn't pack the truck properly so had to do two trips, the job ended up taking 7 hours and tried to charge us for his lunchbreak! 7 HOURS!! What a joke. I do not recommend this company. Only gave two stars because one guy was friendly, (the slow guy was mute the entire day).
Customer 17Melbourne
- Verified customer
Slow and hopeless
Inexperienced and extremely slow! They took 6.5 hours to move my small 2 bedroom apartment and didn't bring a truck big enough to fit it into one load and it had to be left behind because they had taken so long. They promised to return the next morning and deliver the remainder but then refused to do so and didn't care that they had provided such poor service. I'm not the only one who has had this experience with them, I'd steer clear of this company.
MiriamYMelbourne
- Verified customer
Friendly movers, but
We chose "Move My Stuff" based on the reviews here, unfortunately we didn't have a good experience. We had a small job (one bedroom unit) which may have been part of the problem. Movers were very friendly, arrived on-time. We had a 4-T truck (more than enough) plus two movers. One man stayed in the truck most of the time (other than moving some of the bigger items and helping when he was obviously doing nothing else in the truck), whilst the other came with the trolley to pick up boxes- most of which my husband moved.
My husband did majorit...
Read morey of the heavy lifting of boxes (I have heaps of books and the boxes were heavy), whilst I saw the movers (at times) carry one chair (a small, light, dinning table chair), or when the other mover came out of the truck they would carry things together that only required one person (e.g. I have Billy Bookcases which are made of ply- from IKEA- and are very light, had no shelving inside, just the case). When they moved the fridge the scraped the entire bottom along the concrete, literally dragging it along the concrete to get it to the step. Considering we had the fridge brought to us by one man (from Harvey Norman) who did it much faster, on his own, and not once scraped or damaged ANY of it (he used a trolley all the way inside and over the step, whereas these armature movers decided to carry- or fail to carry- the fridge past the step outside), it's a wonder that two movers couldn't do the job without causing damage. Luckily it was on the bottom of the fridge and didn't effect that functionality of the fridge. The worst part of the whole experience was that the MOVERS WOULD NOT DRIVE FASTER THAN 50 KM/H AT ANY POINT DURING TRANSPORT. They would only drive between 40 - 50km/h the whole way. My husband and I drove our cars to show them the way- he was at the back to make sure if I got separated he could take over. I went in front and because they would not go any faster that 40/50km/h I kept getting ahead and having to slow down, whilst some cars went in between and ended up high-beaming me because I was having to go so slow so that the truck could keep track of where to go. The journey was VERY straight forward, basically three main roads the whole way.Questions & Answers
Be Kind T.asked
I am having New CArpet installed on the second floor of my home I have things to move from the second floor to the third floor and some totes to move from the first to the basement. This is but 1 small dress that has to be moved from 2nd to 3rd. I am unable to do the stairs. Can you provide someone?
Thank You for your time. Theresa
No answers
ARTYasked
Want to move a standard single door fridge, a top loading washing machine, an already dismantled dining table (separate table top and separate four legs and four chairs and a double bed including mattress from house in Mermaid Avenue Maroubra to 6th floor apartment on Anzac Parade in Maroubra 2 kms away. What would it cost in total including all charges.
No answers
Belle K.asked
I wish a small sofa moved from bacchus Marsh to Williamstown. What would your quote be please. Help at that end and this end.
No answers
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