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Moving can be stressful - Moving Mates will make it even worse
I moved from Palm Beach, QLD to Howmans Gap, Falls Creek Victoria.
I had 26m3 to be picked up from two locations in SE QLD - Yatala and Palm Beach. (I had the volume verified by three separate sources including the storage facility. I subsequently had the volume of the delivered items verified by a fourth party who finally delivered most of my belongings from Albury to Howmans Gap.)
I should have known better when the first truck arrived seven hours after the agreed time, was hopelessly prepared without enough blankets, ropes or paddin...g to protect my load and with insufficient space to collect my gear from storage. I then witnessed the hopeless packing and waste of space in the truck - I ended up taking my two sea kayaks on the roof of my car when I realised they had no idea. I had to leave to get down to commence my new role but was "assured' by Moving Mates ([name removed]) that they would Face Time or call me to ensure that the second load contained all of my belongings from storage. After that first load left I began to realise the mistake I'd made going with Moving Mates.
If you value your sanity - do not use Moving Mates!
I note someone has suggested to report problems with Moving Mates & I will most certainly do that. I have complained to Office of Fair Trading and they need people to submit Complaints before they can take action. Online reviews don't do the job alone. I note that many of the good reviews come from Moving Mates and its Director [name removed]. We know they can manipulate the content.
Meantime, I have been sitting in a cold and mostly empty house in the Snowy Mtns in the middle of winter, having moved from Cairns 7 weeks ago! Waiting for fur...niture delivery as per arranged (arranged on an alarmingly frequent nature I might add), has hijacked my whole life. They left part of my stuff in a Cairns rental house for several weeks, requiring me to pay rent on top of various other costs. I can't make them hold to their word and nor could Office of Fair Trading. Am consulting a lawyer now. You can still make a Complaint to Office of Fair Trading after the event.
Be very wary Scammers
This mob has been scamming a lot of people got me for $1500 was advised by ACCC to go to court misleading and deceptive practices they are under investigation by the ACCC and ASIC have their eyes on them now as well.......If they have already scammed you contact the ACCC
From Sydney to Geelong, late April '16. They scammed me, quoting an amount and then, with my goods in their van, claiming the packing had taken an inordinate amount of time. I had to pay them more than $800 more.
It eventuated that there were very few of my possessions they did not damage - many beyond repair.
If this form would allow it, I would post my review with zero stars - but it doesn't. The single star is grossly over the worth of this company.
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