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MSY Technology Physical store

MSY Technology Physical store (page 2 of 12)

ACT, Fyshwick, NSW, QLD, SA, TAS, Glenorchy and 2 more
2.4 from 230 reviews

See the Best Physical Shops in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
53
4 star
22
3 star
9
2 star
25
1 star
121

Daniel McGregor

Daniel McGregor

  • 4 reviews
  • 3 likes

hmmm bit dodgy

published

went to their website to compair it to pc case gear and well not very good website, very chunky messy interface price are not cheap but not over the top can get fro over east for same price overall, loose the handling fee and maybe, by the way the webpage needs a big overhaul

Shop LocationWA, Balcatta

Kenny

KennySydney

  • 5 reviews

Cheap and service is ok

published

I normally buy computer stuff from MSY. The price is relatively cheap but sometimes you don’t get much support from the guys when trying to find a proper product.

Shop LocationNSW, Auburn

Melbourne

MelbourneVIC, 3429

  • 8 reviews
  • 11 likes

The most accurate, professional and reliable technology retailer in Oz. Thanks MSY tech.

published

I bought many items from them and I am extremely satisfied with everything.
Their posted items come in a box; fully wrapped and secured.

Shop LocationVIC, North Melbourne
Leo

Leo

  • 2 reviews

worst

published

video card break down with in 2 months, I could not use computer for 4 weeks, because they have to send the card to NSW to get repaired. Then After 1 week it broken again, I did not want to wait 4 weeks again, so I bought new video card. but after 1 year later my hard drive broken, I went recovery shop, they said they need $800 to fix it.
and few weeks ago the power box burn out. I did save $200 because they are cheaper. but at end I lost my data my video card, and power supply within 3 weeks, 1 year and 2 years.
I had dell PC for 7 years, have not had any problems.

Shop LocationWA, Cannington

trompfy

trompfyGreater Melbourne (Outer), VIC

  • 153 reviews
  • 43 likes

Cheap hard drives and excellent warranty

published

On Friday afternoon I purchased a Seagate 2.5" FireCuda SSHD 1TB ST1000LX015 SATA Hybrid SSHD Hard Drive for $85 but on Monday morning they replaced it under warranty since it was faulty, which was extremely nice of them to do that for me.

Shop LocationVIC, Mitcham

DJay

DJaySydney, NSW

  • 4 reviews

Good price and awesome product

published

This is my second system I have purchased through MSY and can not complain about the price

Was cheaper to buy prebuilt system then to make myself and pricing compared to anything else I could find was beyond competitive

MSY buying experience is one that you need to know what you want and have done your research prior, you find the majority of complaints will be due to customer service or lack of.

Shop LocationNSW, Hurstville

Alex K

Alex K

  • 4 reviews
  • 1 like

No returns policy, lost money

published

Purchased TP Link 822N from them and was not happy with the product. Manager refused the return although it was 2 days after purchase, saying that "if it works and was unpacked we do not accept it back". Packaging was provided with all items in it. Previously resolved such cases with PC Gear Case and Scorptec without any issues. Was my first purchase from MSY, will never buy from them again.

Shop LocationVIC, North Melbourne

Cheap prices for cheap service

published

Prices are good & that's about it terrible customer service went in looking to spend 3K onwards asked a couple of questions didn't even seem interested or helpful, ordered computer and I've since called 4 days in a day too be put on hold just to be hung up on before anyone answers.

Shop LocationSA, Elizabeth

Excellent service & assistance

published

Bought components for a build from both Ultimo and Hurstville stores. Had issues 12 months later where they tested the components and arranged for warranty repair and replacement. Couldn't have been more helpful and patient with testing and advice. Had an issue in putting it back together where they asked me to bring the PC in and they tested and fixed it on the spot. Great service and a pleasure to deal with.

Shop LocationNSW, Hurstville
Dave

Dave

  • 5 reviews
  • 3 likes

MSY will provide the goods if you have researched its name, catalog number (if available) and availa

published
Shop LocationWA, Cannington

James

JamesMelbourne

  • 2 reviews

I went to purchase a computer case..

published
Shop LocationSA, Adelaide CBD

Tine

TineSydney, NSW

  • 2 reviews

Click bait

published

Price on their website was competitive. I went to their actual store, did not bother to order online as that specific store's website indicated availability. The item at that price was not available. But a different brand, similar purpose, was available at $8 more. Not big bucks, but that is not the issue. Asked why I was able to order online and pick up from this specific store, man said their "stock inventory never accurate". I asked if he could check if another store would have that item, he said he "cannot check, nobody will have it".

Shop LocationNSW, Kingsford

rfcroc

rfcrocBrisbane

  • 12 reviews
  • 3 likes

Best source for your Computer bits.

published

Best pricing. No problem with returns. Cheerful advice at my local store. That said, don't go to the main store and expect the same, they're overly busy during most times of the day.
They carry a great range at the best price. UMart are a close second. The local MSY has less stock that the main outlet, but that's ok. If I must have a particular item I'll drive 20 min more to get it.
I have not used their shipping.
Their website is a bit clunky. But that isn't why I buy there. I like a fair price, and they provide.

Shop LocationQLD, IpswichBundamba

Extremely terrible Customer Service

published

I called up MSY and requested to inquire about a product . MSY has the poorest customer service you can ever get. It is even lower than those utility type of companies. They are very passive aggressive and assume you know the product type and even model number, prices and specs ect?. Not everyone is a tech geek nor works at MSY, hence the phone call regarding the product???.
MSY needs better skilled trained people with tech ability and stronger interpersonal skills who enjoy talking to people than those who just want a day job getting paid and doing jack all. I find it depressing/disgusting. Next time I would pay a premium to buy elsewhere.

Shop LocationVIC, Brooklyn

DeJen

DeJenSouth East Queensland, QLD

  • 4 reviews
  • 3 likes

Better than UMart!

published

A real difference in using MSY to other online suppliers. Order a computer build online. Not only delivered within the timeframe they stated but when the motherboard I asked for wasn't in stock they upgrade me without any additional costs. Totally different to my experience to UMart (Jan 2018). More than happy with MSY. You now have all my future business.

Shop LocationQLD, Brendale
Funky Consumer

Funky ConsumerPerth, WA

  • 27 reviews
  • 14 likes

As a computer tech. Price as all I need and that's what I get.

published
Shop LocationWA, Cannington

HappyChappy

HappyChappyAustralia

  • 12 reviews

After a staff change, back to the old MSY

published
Shop LocationQLD, Varsity Lakes

Never do business with this company if you want to save your sanity or money. Simple as that.

published

Their service is one of the worst I've ever seen. Their staff look like they don't want to be there. Some products are cheap. I give them that 1 star. Whoever is in charge of the whole management team needs to think very carefully about running a business. My advice........NEVER BUY FROM THIS COMPANY!!!

Shop LocationNSW, Auburn

Jedi_Tekky

Jedi_TekkyAU

  • 5 reviews
  • 5 likes

1 star for low prices, that's it.

published

If you pop into the store and they have your item in stock then it's all fine. Any other scenario other than that and you'll likely face unnecessary complications. I ordered online for in-store pickup to assure the item was in stock and reserved. Tried calling 20 times the next morning with no answer and the answering machine cutting me off. How hard can it be to process an order in-store ??

Shop LocationNSW, Auburn

Dec

DecMelbourne

  • 4 reviews
  • 1 like

Good prices

published

Msy has some of the best prices for computer parts in Australia. I have bough multiple items and all work fine. Would buy from again

Shop LocationVIC, Mitcham

Page 2 of 12

See all MSY Technology reviews

Questions & Answers

Buckethead

Bucketheadasked

NSW, Hurstville

Wonder if their contact numbers still working in NSW stores. None pickup the phone and connect to voice message.

1 answer
MSY Technology
Chris H.MSY Technology

Dear customer, please call (02) 8065 1963 or email shurstville@msy.com.au to reach MSY Hurstville store.


Get an answer from our members and MSY Technology representatives

Details

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