Brendale store is excellent
I have brought from MSY Brendale about 6 times. They have a great range in stock, prices are very good, staff know the product range well, online orders are processed quickly. You can select online, order, pickup and fit parts all within a couple of hours. I had no trouble returning a faulty power supply.
Either gone out of Business or Want to be.
Not enough stock for a pick up order at Ipswich branch but advised OK to place a delivery order online.
My payment was refused for no reason so I sent two e-mails one on their site and one to the local branch no e-mails to this date have been answered. I rang three Queensland branches today and after being told someone would be in contact with me shortly by an automated voice I was promptly hung up on.
So It appears that after being fines by fair trading they have done a runner and are now out of business.
Good DOA return experience at MSY Brendale
I purchased a 4TB western digital green drive on my way home from work on a Friday afternoon. Installed it and found it to be faulty. system would hang when attempting to format the new drive and the drive made a constant "Clunk Clunk CLunk" noise.
I returned it to the Brendale store where it was originally purchased the following morning, I explained what the issue was and the man behind the counter asked a few questions about how I came to the conclusion that it was faulty. He went out the back and came back with a seagate 4tb hard drive and...
MSY qld, slackscreek
Recently returned an item and had no issues at all, replacement without questions.. Seems they have changed thier warranty procedures as many people I spoke with also agree.. Aslong as there is no physical damage, they seem to replace!! Great service, would recommend. Long time buyer from qld Msy.
MSY Slacks Creek Terrible Service And Heartless Staff Let My Daughter Wet Her Pants
I went in to buy some equipment for a wireless network from MSY in Slacks Creek. The guy i spoke to had no idea what he was talking about and kept trying to sell me alternative products to what i wanted and was convinced i couldnt do what i was saying i wanted to do even though i knew better and went around in circles trying to sell more expensive gear.
I also had my 2 year old daughter who wanted to use the toilet, so i asked if it would be ok if she could use it as she had been toilet training and i was trying to avert an accident. The guy ...
Strange Online Ordering
I upgraded my PC a year or so ago and decided to source the components from MSY. Unfortunately, not all components could be sourced from my nearest store (Slacks Creek) so I got some from Morningside.
The prices are good, about the same as Umart. Their shops are not flashy and it shows in their prices. Less flashy shops, lower prices...I am fine with that.
However...and the reason for my three stars, when someone places an order that means keep it ready for pickup.
I had ordered a power supply, ram and video card from the Morningside s...tore. When i got there, I showed the confirmation email and bizarrely the staff member just started picking the items off various shelves. I expected (as at Umart) that all my items would be separated from the store stock and ready in a pile for me to pick up. But, no they weren't, the video card had been in inadvertently sold to someone else. They asked if i wanted to order another, I just told them to forget it. I then went to Umart and bought the same video card for the same price, which was in stock and waiting separately to other stock so I could actually get my order. I have never worked in retail or dealt with online orders, but surely if someone places an order their items are reserved should be kept apart from general store stock.
Disgusting behaviour from msy staff
Everything on the forums about msy is true. Terrible service never have stock. Have completely forgotten that they even have a website. Go in there and ask for the cpu that their website has marked as in stock anf then he pulls some "oh we dont have that" bollocks. Not even an explanation or a estimate of when they will recieve stock. So i asked do you know when you will get it? And the reply: "they dont carry it anymore" not even an apology. And what in the blazes is "they dont carry it anymore" mean?? Who is they?? Everyone sells that specific cpu!
The savings by buying at MSY can be huge. It is easy to use their online price list to compare apples with apples and I have never had a product problem.
Prices are very very good. Price List avaiable on the net.
Slacks Creek, Brisbane store no longer allows browsing and is over the counter only. A real parts set up.
Great value for money. Would return anyday, replaced harvey norman in my book. Great service, I've got no idea what everyone else was complaining about....
Cheap, cheap cheap. Heaps of stock at the Morningside, qld store, not much of a queue and genuinely helpful staff
I've had none of the problems otehrs said and I bought the parts for a whole computer from them so, none.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.