I have spoken to a number of consultants since joining MTAA in 1991 and have always been impressed with their product knowledge , courteous friendly service and genuine desire help resolve issues I’ve had. They have guided me through the correct process, emailed me the right forms making all requests easy. Combined with excellent returns I highly recommend MTAA.
Fantastic returns, understanding and helpful staff.
Myself and family have been members for over 15 years. I had another super account with a competitor and the returns were never anywhere near as good. Everytime I call, I speak to someone understanding, knowledgeable and willing to assist me. Highly recommend MTAA for their returns and customer service.
One happy MTAA member!
I have been happy with MTAA since I joined around 2006. It has been a great performer, admittedly some years have been better than others however that has also been reflective of what has been going on economically around the globe.
Service calls took forever
I tried to call the service line for 5-6 times, it was more than 20-minute wait every single time I call. Some of the calls disconnected by themselves, while I have to terminate the rest due to time constraint. This feels like calling the ATO, sometimes ATO takes even shorter to connect.
a good long term inverstment
started with MTAA Super around 1990 or earlier the fund out performed any other at one stage then we had things like the credit squeeze we had to have according to politicians and then we did not do so well. but recovered that is why as a long term investment which super is the fund performs well. I always find it easy to communicate with the fund managers
I invested with MTAA for 20 years and had great service and a excellent return. My dealings with MTAA always exceeded my expectations. When it came to retire and access my investment it was a seamless process. Regularly recommend MTAA to anyone I can.
I was with this fund for approximately 10 years and have since rolled it over into a pension with another fund. I recall initially contacting MTAA as it had won an award for best performing fund. A person came and signed me up at my workplace. After that I never had any further contact, except for an annual statement in the mail. Surprisingly, there were never any suggestions or offers of a person to person annual review to discuss my super and the risk levels I had selected, so I managed my investments online myself. The yearly personal contact I have with my present pension fund and professional advice is in direct contrast to the service offered by MTAA.
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