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Mungi Internet

Mungi Internet (page 4 of 16)

4.8 from 377 reviews · View Statistics
See the Best Internet Service Providers in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

  • Value for Money
    5.0 (1)
  • Customer Service
    5.0 (1)
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Richard S
Richard SSouthwest, VIC
  • 3 reviews
  • Verified

Great customer service, inconsistent speeds

published
Connection TypeNBN FTTN (Fibre to the Node)
Mungi Internet
Jamie L.Mungi Internet

Good customer service and tech support

published

I've got FTTN with Mungi. They are very prompt with initial setup and continue good service with excellent tech support. Highly recommended.

Connection TypeNBN FTTN (Fibre to the Node)
Mungi Internet
Jamie L.Mungi Internet

Thanks for choosing Mungi! Fantastic to hear about your experience. Please let us know if we can help with anything else :) Please reach out to us if you have any questions about your service

Its
ItsSydney, NSW
  • Verified

Quick, painless service.

published
Connection TypeNBN FTTB (Fibre to the Building)
Mungi Internet
Jamie L.Mungi Internet

Thanks for choosing Mungi! Fantastic to hear about your experience. Please let us know if we can help with anything else :) Please reach out to us if you have any questions about your service

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Great customer service

published

Customer service is excellent. I just connected with Mungi and the speed is great. Hope they keep it like this.

Connection TypeNBN FTTN (Fibre to the Node)
Mungi Internet
Jamie L.Mungi Internet

Thanks for choosing Mungi! Fantastic to hear about your experience. Please let us know if we can help with anything else :) Please reach out to us if you have any questions about your service

Stefan
StefanMelbourne
  • 2 reviews
  • 1 like
  • Verified

Never had to call customer support

published

I was with BuzzTelco for 9 months before they went out of business. Never had an issue with them. They gave a discount for people to move to Mungi, so been with them for the last 4months or so. They are a bit more expensive and their peak speeds aren't as good. My 50mb/unlimited gets around 20mb during peak and 35mb all other times. BuzzTelco I had almost max connection 24/7.

Connection TypeNBN FTTB (Fibre to the Building)
Mungi Internet
Jamie L.Mungi Internet

Thanks for choosing Mungi! Fantastic to hear about your experience. Please let us know if we can help with anything else :)

Please reach out to us if you have any questions about your service

Related Articles

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Best Internet & Mobile Phone Service Providers in 2020!

Internet and mobile phone service are necessities of modern life, so it's important we have the best coverage and service at the best price possible. Here are our Award Winners for the best Internet Service Providers (ISPs) and Mobile Phone Service Providers (MPSPs) in 2020. View specific ratings such as Customer Service, Adequate Speeds for ISPs and Local Reception for MSPs.

Wendy Z.
Wendy Z.22 Nov 2019
best-internet-and-mobile-phone-service-providers-in-2020
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  • Verified

Most responsive service I ever seen

published

Signed up in the afternoon, and just a few hours later my FTTN was churned to them,
So refreshing to get such prompt response from support, whether it be phone (a real person in Australia), website chat, Facebook or Whirlpool forum. Well done Mungi - you've raised the bar.

September 14th 2018 Update: Putting the love back into customer care

Seriously, Mungi just can't do enough to keep you online and happy, and I can't recommend them enough. Thanks team...

Connection TypeNBN FTTN (Fibre to the Node)
Mungi Internet
Jamie L.Mungi Internet

Thanks for choosing Mungi! Fantastic to hear about your experience. Please let us know if we can help with anything else :)

Kaz
KazGeelong
  • 14 reviews
  • 4 likes

Great NBN Speeds with Terrific Customer Service

published

I signed up to their NBN 100/40 plan (FTTP) recently and it it's been great so far. The service has been top notch. You can always reach someone in support through the Live Chat. They respond very quick to any service tickets you raise.
I was initially on their L3 network where the international speeds were a bit low. Upon request they quickly moved me onto their L2 network and the speeds have been awesome. I'm extremely happy with their service. Price is reasonable compared to the competition.
Keep up the good work guys!

Connection TypeNBN FTTP (Fibre to the Premises)
Mungi Internet
Jamie L.Mungi Internet

Thanks for choosing Mungi! Fantastic to hear about your experience. Please let us know if we can help with anything else :)

Ben
Benbrisbane
  • 3 reviews
  • 4 likes

great company with support that is the best in australia

published

speeds are great
price is great
support is great

I cant fault Mungi Internet at all

5 stars from me

Connection TypeNBN FTTN (Fibre to the Node)
Mungi Internet
Jamie L.Mungi Internet

Thanks for choosing Mungi! Fantastic to hear about your experience. Please let us know if we can help with anything else :)

Exceptional service, worth every penny

published

I have an NBN 50, went onto whirlpool to learn from the wizards of all things electrical which nbn provider i should go for and the same name kept appearing. a melbourne salt of the earth start up run by no nonsense entrepreneurs. i cannot stress enough how much this quality for competitive prices should take over Australian business models. please more of this, the service has been exceptional - i fixed a router issue in under 5 mins over facebook chat, the sort of thing which would take 5 days (no i am not exaggerating) a company like telstra (it was telstra). Invest, this is the noble future of all things quality!

Connection TypeNBN FTTP (Fibre to the Premises)
Mungi Internet
Jamie L.Mungi Internet

Thanks for choosing Mungi! Fantastic to hear about your experience. Please let us know if we can help with anything else :)

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Round of applause for Mungi

published

Finally, an ISP that provides a timely setup, quality connection at a good price, with excellent customer service. 5 stars.

Connection TypeNBN FTTB (Fibre to the Building)
Mungi Internet
Jamie L.Mungi Internet

Thanks for choosing Mungi! Fantastic to hear about your experience. Please let us know if we can help with anything else :)

A G
A GCanberra

Great internet, great customer service

published

Mungi has been our ISP for 5 months now and I don't have a single complaint about their service or customer support.

Setting up internet in a new house was fast and easy. A few stability issues in the first day or so, but these were resolved as soon as I brought it to their attention. I received email responses to my tickets within an hour of opening them, and all problems were taken care of much faster than I expected.

Excellent customer service and a totally painless setup process. Would recommend to anyone looking for a provider in an area that they're in.

Connection TypeNBN FTTN (Fibre to the Node)
Mungi Internet
Jamie L.Mungi Internet

Thanks for choosing Mungi! Fantastic to hear about your experience. Please let us know if we can help with anything else :)

Alfred J.
Alfred J.Wide Bay-Burnett, QLD
  • 25 reviews
  • 21 likes

Mungi is Number One For Service

published
Connection TypeNBN FTTN (Fibre to the Node)
Mungi Internet
Jamie L.Mungi Internet

Thanks for choosing Mungi! Fantastic to hear about your experience. Please let us know if we can help with anything else :)

Alfred J.
Alfred J.

Your Internet connection has never been slow, in my experience.

Alfred J.
Alfred J.

A painless experience

published

Getting our NBN set up with Mungi was a painless experience thanks to their excellent customer service. The live chat function on their website was particularly useful.

We were particularly happy with how quickly our internet was up and running after signing up. It only took a couple of days. It's a month in and so far our internet has been reliable with an average speed of 50mbps

Connection TypeNBN FTTN (Fibre to the Node)
Mungi Internet
Jamie L.Mungi Internet

Thanks for choosing Mungi! Fantastic to hear about your experience. Please let us know if we can help with anything else :)

Excellent Service

published

I transferred to Mungi after two frustrating weeks trying to get an NBN service from another provider. Within 24 hours I had my NBN appointment. The appointment happened on time and I was all set to go but the internet connection didn’t work. I logged a service ticket on the Friday evening of a long weekend expecting no response until Tuesday at the earliest. Thanks to Mungi I was connected by Sunday evening - a very impressive service.

Connection TypeNBN FTTN (Fibre to the Node)
Mungi Internet
Jamie L.Mungi Internet

Thanks for choosing Mungi! Fantastic to hear about your experience. Please let us know if we can help with anything else :)

First time user of NBN for customer in WA

published

Excellent fast response via SMS text messages to assist setting up
NBN router from my old ADSL modem thanks for great response from support you

Connection TypeNBN FTTN (Fibre to the Node)
Mungi Internet
Jamie L.Mungi Internet

Thanks for choosing Mungi! Fantastic to hear about your experience. Please let us know if we can help with anything else :)

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Wicked ISP!

published

Stable internet connection, no issue so far. Good speed on NBN100 FTTP. Hassle free service and easy to setup and good customer support.

Connection TypeNBN FTTP (Fibre to the Premises)
Mungi Internet
Jamie L.Mungi Internet

Thanks for choosing Mungi! Fantastic to hear about your experience. Please let us know if we can help with anything else :)

Solid ISP

published

Reliable internet and amazing service, 10/10 would recommend. Never realized how important good quality customer service was until I had a problem when I was using Optus. Help from Mungi comes immediately.

Connection TypeNBN FTTB (Fibre to the Building)
Mungi Internet
Jamie L.Mungi Internet

Thanks for choosing Mungi! Fantastic to hear about your experience. Please let us know if we can help with anything else :)

Fast internet connection for NBN. Good service with answering questions

published

Great service. From opening the mail delivered box of goodies, we were up and running with NBN within the hour

Connection TypeNBN Wireless
Mungi Internet
Jamie L.Mungi Internet

Thanks for choosing Mungi! Fantastic to hear about your experience. Please let us know if we can help with anything else :)

genesis
genesisSouth East Queensland, QLD

Fantastic Providers go with Mungi

published

Connected with Mungi for the NBN50 unlimited. Fantastic providers easy setup and quick turn around time.
Very pleased with the speeds no dropouts since set up, and the great thing about Mungi? Customer service is based in Australia.

Connection TypeNBN FTTP (Fibre to the Premises)
Mungi Internet
Jamie L.Mungi Internet

Thanks for choosing Mungi! Fantastic to hear about your experience. Please let us know if we can help with anything else :)

whip_cracker
whip_crackerSunshine Coast, Qld
  • 3 reviews
  • 4 likes
  • Verified

Great quality internet, with service to back it up.

published
Connection TypeNBN FTTP (Fibre to the Premises)
Mungi Internet
Jamie L.Mungi Internet

Thanks for choosing Mungi! Fantastic to hear about your experience. Please let us know if we can help with anything else :)

Great service & response.

published

Connected with Mungi for NBN50 unlimited data. Very quick response & setup. Very pleased. Only down side was with Telstra porting our phne number over. It took 10 days.

Connection TypeNBN FTTN (Fibre to the Node)
Mungi Internet
Jamie L.Mungi Internet

Thanks for choosing Mungi! Fantastic to hear about your experience. Please let us know if we can help with anything else :)

Stop looking for a different provider..

published
Connection TypeNBN FTTN (Fibre to the Node)
Exadios
ExadiosMelville, WA
  • Verified

No problems recommending thisISP

published
Connection TypeNBN FTTN (Fibre to the Node)
Mungi Internet
Jamie L.Mungi Internet

Thanks for choosing Mungi! Fantastic to hear about your experience. Please let us know if we can help with anything else :)

  • Verified

New generation of ISP benchmark

published

Mungi are the perfect example of what a new generation of ISP should be.
With the NBN service being rolled out and its challenges Mungi stand out as the ISP in the know, the best deals and the best support.

Connection TypeNBN FTTN (Fibre to the Node)
Mungi Internet
Jamie L.Mungi Internet

Thanks for choosing Mungi! Fantastic to hear about your experience. Please let us know if we can help with anything else :)

  • Verified

This is perfect!

published

Really good customer service and easy to setup. Been using the NBN 50Mbps plan and having a speedy stable connection with no dropouts so far! Really satisfied with Mungi :)

Connection TypeNBN FTTB (Fibre to the Building)
Mungi Internet
Jamie L.Mungi Internet

Thanks for choosing Mungi! Fantastic to hear about your experience. Please let us know if we can help with anything else :)

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Page 4 of 16

Questions & Answers

CAthy
CAthyasked

hi, i have been with telsta for ever. i have an existing modem, can i just use it if i sign up with you?

2 answers
Trent
Trent

If the modem is capable of the current NBN technology you are on and you have a basic understanding of how to login to the device and change your login details, you can easily sign up with them.

They may be able to assist you as well with the configuration.

CAthy
CAthy

no idea how to log in to the device.. i have signed up but not sure how to switch over.

GPS
GPSasked

Hi team,
Im unable to access your website "The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.". Can you please assist?

1 answer
Mungi Internet
Jamie L.Mungi Internet

Hey there, Are you able to SMS our team at 0427 188 626 or try accessing our website from another browser.

Roy Hewa
Roy Hewaasked

Hi
Regarding nbn, have you got your own control over cvc at the Bendigo exchange, or are you using any other telco pls?
Thanks

1 answer
Mungi Internet
Jamie L.Mungi Internet

Hey there, We work very closely with our upstream carriers to ensure a great experience. If you ever have unsatisfactory speeds, please let us know so we can follow it up for you :)

See all Mungi Internet questions

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