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Mungi Internet

Mungi Internet

4.8 from 377 reviews · View Statistics
See the Best Internet Service Providers in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

  • Value for Money
    5.0 (1)
  • Customer Service
    5.0 (1)
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Luke
LukeAustralia
  • 18 reviews
  • 22 likes

Great while it lasted

published

Mungi was a great NBN FTTN provider, never had a problem with them in the 3 months I was with them. Speed was consistently fast and the monthly price was cheap. Unfortunate to hear of Mungi going into voluntary administration, no communication until the day after my internet stopped working. Was great while it lasted! RIP Mungi November 2018.

Connection TypeNBN FTTN (Fibre to the Node)
Sisentiq
SisentiqCanberra
  • Verified

Voluntary Administration Today!

published

Unfortunately, Mungi Internet has gone into voluntary Administration as of 20 November 2018. They were a great internet provider.

Connection TypeNBN FTTP (Fibre to the Premises)
N P
N PMelbourne
  • 6 reviews
  • 4 likes
  • Verified

Excellent NBN service provider!!!

published

I got connected with Mungi today. After the NBN technician installed the modem my service got activated less than an hour. I even didn't have to contact them to activate the service.

I have been monitoring the speed and everytime it averages between 47~48 mbps /18~19 mbps, since I am on their NBN 50 plan. The speed doesn't get affected in peak times at all.

Their support is excellent and knowledgeable. I am happy that I am supporting a local business rather supporting to the big Telco's.

Keep up the good work Mungi!!!

Connection TypeNBN HFC (Cable)
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TeeRedd
TeeReddCanberra

Great "no fuss" provider

published

I have been with mungi for about 6 months now.
They are a great alternative if you are looking to get away from the tentacles of TPG.
I was a bit disappointed when they removed their 100mbps tier of NBN but the 50mbps is ok.
Pretty stable internet, no issues beyong slowdown at peak times, I have observed slowness between 5pm and 10pm
Overall Mungi are a great provider and one of the cheapest too.
Plus no lock in contract is really nice.

Connection TypeNBN FTTP (Fibre to the Premises)

Excellent customer support talking us patiently through all the issues to get set up. Very satisfied

published

The connection is very reliable. The NBN technician let us down first time, but Mungi was most helpful getting it sorted out.

Connection TypeNBN FTTN (Fibre to the Node)

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Jason M
Jason MMelbourne

Great service!

published

Haven't seen any unknown dropouts - as I monitor my home connection from an external service.
Extremely quick service, and I like knowing I'm supporting a local Victorian business.
Once NBN had activated the service I was online straight away and NBN was able to test speed while they were still onsite.
There was a CGNAT issue which I was easily able to change via the online portal, however would have been appreciated to document this in the online knowledge base. This was advised in the fine print, and wouldn't affect most internet users so definitely understand the reasons for this.

Connection TypeNBN FTTP (Fibre to the Premises)

live chat

published

From day 1 i have all my questions replied too within 5 minutes. My connection has not dropped out once..i have had around 40/12 connection through syd pop/very happy on fttn.

Connection TypeNBN FTTN (Fibre to the Node)
Ferry P
Ferry PSydney
  • Verified

No wonder it got almost perfect reviews!!

published

We just got our service activated. We were totally blown away by the stability and speed. Our previous provider, Fuzenet, is far cry from Mungi, not only with its speed but the price as well. I wish i could have found them sooner.

Connection TypeNBN FTTB (Fibre to the Building)
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  • Verified

Amazing customer service and products

published

Switched internet provider after experiencing long term poor speeds and service from previous supplier and i’m glad I chose Mungi. Ran into issues when i placed an order as nbn was saying it wasnt available in my area yet although my neighbours had it.

Received great customer service from mungi.
They pushed nbn to get my address updated as it seems there was a glitch with Nbn’s database and kept me updated with the progress. Overall the transition has been good as speeds have always been great at anytime, can’t fault Mungi for their exceptional service.

Connection TypeNBN HFC (Cable)
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CAthy
CAthy
  • 2 reviews
  • 1 like
  • Verified

Very patient assistance!

published

Abs is the most patient tech support person. I was frustratingly simple while trying to set up my modem and he was amazing. Not got one second did I feel like he was rolling his eyes at me..

Connection TypeNBN Wireless
KingRanga
KingRangaCentral Highlands and Goldfields, VIC
  • 4 reviews
  • 2 likes
  • Verified

Mungi Internet - Excellent Internet

published

Great speeds and service. I had an issue with a slow speed but it was the modem. Issue resolved very quickly thanks to live chat. Other than that the speeds have been around 45 + consistently and there has been no drop outs. The service has been the best I have experienced and a credit to the way they run their company.

Connection TypeNBN FTTN (Fibre to the Node)
  • Verified

Online via Mungi's NBN HFC in 7 days

published

Found out about Mungi Internet via Whirlpool.
Excellent communication and service,
Kept up-to-date with service order.
NBN service running as expected.
Thanks!

Connection TypeNBN HFC (Cable)
Kel
KelSydney

Great customer service

published

After moving house the team at Mungi made relocating my NBN service quick and smooth and answered any questions I had.

Connection TypeNBN FTTP (Fibre to the Premises)
  • Verified

Best service ever!

published

Best service ever! After having the worst experience with TPG I decided to give Mungi a shot. I had to change my appointment from morning to afternoon and they were very accommodating. The technician was very good too! He was very knowledgeable and got the job done quickly. I would recommend Mungi to everyone. I love Mungi as much as I hate TPG

Connection TypeNBN Wireless
Mungi Internet
Jamie L.Mungi Internet

Hi Sam, Thanks for your positive feedback. Really glad to hear about your positive experience :)

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Review collected in partnership with Mungi Internet

Bantam
BantamBatemans Bay
  • 4 reviews
  • 1 like
  • Verified

Great company, great service

published

After getting constant dropouts with my previous provider, I made the jump to Mungi and quickly realised i should have done this much sooner. Very responsive customer service...and they often are around after hours to help out. Connection is much better than my previous provider and their online account management tools are easy to navigate. Other isps could take learn a few lessons from Mungi. Well done :)

Connection TypeNBN FTTN (Fibre to the Node)
Mungi Internet
Jamie L.Mungi Internet

Thanks for choosing Mungi! Fantastic to hear about your experience. Please let us know if we can help with anything else :) Please reach out to us if you have any questions about your service

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Page 1 of 14

Questions & Answers

CAthy
CAthyasked

hi, i have been with telsta for ever. i have an existing modem, can i just use it if i sign up with you?

2 answers
Trent
Trent

If the modem is capable of the current NBN technology you are on and you have a basic understanding of how to login to the device and change your login details, you can easily sign up with them.

They may be able to assist you as well with the configuration.

CAthy
CAthy

no idea how to log in to the device.. i have signed up but not sure how to switch over.

GPS
GPSasked

Hi team,
Im unable to access your website "The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.". Can you please assist?

1 answer
Mungi Internet
Jamie L.Mungi Internet

Hey there, Are you able to SMS our team at 0427 188 626 or try accessing our website from another browser.

Roy Hewa
Roy Hewaasked

Hi
Regarding nbn, have you got your own control over cvc at the Bendigo exchange, or are you using any other telco pls?
Thanks

1 answer
Mungi Internet
Jamie L.Mungi Internet

Hey there, We work very closely with our upstream carriers to ensure a great experience. If you ever have unsatisfactory speeds, please let us know so we can follow it up for you :)

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