Easy, quick and reliable
I have ordered from MWave on several occasions now. Each time the experience has been quick and easy. Their website is easy to navigate and search on, it includes plenty of product information. Not to mention the prices are so much cheaper. The dispatch and delivery is fast, with my last purchase being a next day delivery. MWave is the first place I look for my technology needs.
Outstanding Service and Prompt delivery!
Absolutely outstanding service and prompt delivery with online orders.
Down to earth and genuine customer service that helps you with any query you need.
MWave is the purely the best in the game, don't look any further.
- Verified customer
Fantastic Quality Items with Excellent Prices & Shipping Times.
I had recently ordered an Asus Gaming TUF Laptop which was my first purchase with mWave (normally very loyal to PC Case Gear). From the very start of the process, The website was extremely easy to use and find my way around. I only waited 2 business days to receive my order (which is extremely fast as I am located in regional QLD). The order arrived packed in such a way I believe not even falling off of the freight truck would have damaged the items inside. Furthermore, When contacting support to let them know what a fabulous job they had done I was greeted by a lovely lady named Jacqui who was extremely customer service orientated and more than happy to help in any way (even though everything from my order was perfect).
Quick processing marred by slow shipping.
Purchased an item in stock and listed as dispatch “less than 24 hours”.
Received an email that the item was “dispatched” at 0730 on the Thursday.
Not so - I don’t fully know where the delay was, but apparently it’s not expected to leave Sydney until later tonight (Friday).
Unsure if this is a COPE issue (who state that transit time between syd and Canberra is 1 business day) or a Mwave issue, but Mwave probably need to check the definition of “dispatched”.
Usual quick delivery
Item as described, delivered quickly and extremely well packaged.
Always happy with the speed of delivery and the products themselves.
Good value at all times can be counted on. excellent customer service at all times.
Good customer service with a small delivery issue that was resolved.
While their website is easy to navigate and their product line is quite extensive and very well priced, their delivery process and quoted turn around times leave alot to be desired.
My order had "In stock" and "less than 24 hours dispatch".
Took 3 days to dispatch and they did not use the Star Track courier that was one of two companies that were offered (The other being Auspost) but instead used COPE.
Received an email from Mwave with tracking number yesterday saying the item has been dispatched. Checked it late today with COPE, item has been...
Fast and nice product.
The website was easy to navigate and quite easy to purchase from. Easy to navigate. Reasonable range of products, Some items are not availaable elsewhere. The product quality was excellent.
- Verified customer
Great order times and good customer service
Had the only monitor in my specs and price range available compared to all other stores.
Had to cancel a different or and had a great response and experience.
Reliable and easy to deal with.
This Must Be A Joke Right???
I can not believe I am receiving this email???
Are you serious right now?? I haven't received my product and NO ONE has even contacted me. This is a joke? Right?
I bought a Display over $1K. It said it got "DISPATCHED" on the next day. Received a call 5 days later from a company called COPE. Asked if I could stay at home on Monday the 19/08 to receive the product. Called both Mwave and COPE multiple times during that day. One lady even laughed at me when I asked if they really were going to deliver the product, her response was to wait that t...he product would get delivered till 5pm. Contacted [name removed] multiple times online (via chat). And no response if the product would get delivered. Anyway. Today is Tuesday 1 day after I was "SUPPOSED" to have received my product and it has been 10 days since the purchase!!!! UNBELIEVABLE!! And now you send me a product review?? hahaha LET's See what Comes Next!!
- Verified customer
Quick Uninterruptible Power Supply delivery at good price
Mwave had the Sinewave 900VA version of Uninterruptible Power Supply (UPS) from CyberPower CP900EPFCLCDa at good price and it was delivered quickly. Sinewave version is recommended when internal power supply in Personal Computer has what's called Active Power factor correction (Active PFC). Almost a month gone and it's working fine supporting PC, 3 LCD monitors, audio and 2GB backup drive.
Works perfectly. Great service.
I had to find an older part that was for a specific model of Macbook. The store made it very easy to ensure I ordered the correct part. There wasn't much of a range because of the specificity of my order, but it was good to see that lots of other people with different needs could have found their parts too. The part has made a massive difference to speeding up my aging MacBook.
From a Happy Customer for almost 10 Years, no Major Complaints.
Easy to find what you look for, mostly plenty to choose from and the Products are always passible but mostly very good. Orders take never more than 3 to 5 Days but I had one arriving within 2 Days. I'm dealing with this Company for almost 10 Years and I never had a real disappointment. I recommend them to my best Friends.
Rang to ask them if a certain ryzen cpu was instock and they shipped it the same day. Hard to find cpu because they usually sold out so quickly. Fast shipping too. Mwave have never really failed me Ive always get good service with them.
Ordered a printer online through MWave at 6PM on Friday evening and had it with me by 12.30PM on Monday.
I was sceptical as I hadn't heard of the site before but with a saving of $100 on a recommended printer I couldn't go past it.
I would definitely go there again if I have any computer needs
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