3Mwave Australia

Mwave Australia (page 2)

 Verifiedmwave.com.au
4.3

5,413 reviews · Statistics

PositivevsNegative
83% · 4,508709 · 13%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See all
    Thumbnail
Return Claim MadeYes (197) · No (1,967)
Warranty Claim MadeYes (225) · No (1,899)
Product Quality
4.6 (2,078)
Shipping
4.3 (1,338)
Customer Service
4.4 (485)
See the Best Electronics & Computing Shops in 2024 as rated by Australians on ProductReview.com.au.

Reviews

Mwave Australia5,413 reviews
Stefano A.
Stefano A.NSWSydney, NSW
  Verified Online Store

5 weeks for an order that should have taken 3 weeks AT MOST

Placed an order for a custom PC build on the 29th of March. All components were listed either "in stock" or "available at supplier". It is now the 2nd of May, 34 days later, and the GPU (which was listed as "in stock" at the time of placing the order) has only just arrived, due to "stock misplacement" (probably means they had my GPU in stock, it didn't get labeled as allocated for my build, and got sold to someone else instead). The system should be ready within the next couple days, but given how things have been handled so far I'm skeptical. Let's just hope it's not faulty 'cause that would be the cherry on top. Show details
  • Thumbnail
Mwave Australia
Mwave Australia   DM   
More
Anna
Anna
  Online Store

I bought two mini-pc, both failed in 2 months

I bought this two mini-pcs and they both experienced hardware issue and caused sysytem crashing.
I did not only lose all the data, I have to send the pc back during my crazy busy working day to get it fixed. TWO TIMES!! And the second time. when I got the repaired pc back, the system was not installed properly so I don't have my taskbar and I have to spend an entire day try to fix it. Can you please have a better quality control and make sure you have fixed everything before you return them to your customer. It's absolutely waste of my time. Show details
Mwave Australia
Mwave Australia   DM   
More
ralph b.
ralph b.NSWSydney Surrounds, NSW
  Online Store

There is a reason I keep coming back!

It has been remiss of me not to post a review earlier. I have been using MWave for a number of years now and will keep coming back. Not only are the prices good but their customer service is exemplary. Delivery is fast. 4 computer upgrades, a few cases lots of thermal compound and sundry peripherals/tools - I buy absolutely everything computer related from here now (sorry PC Case Gear). Show details
Alan J T
Alan J TQLDSouth East Queensland, QLD4 posts
  Fair Incentive Online Store
  • Thumbnail
  • Thumbnail
  • Thumbnail
Daniel D.
Daniel D.
  Verified Physical Store
David
David4 posts
  Online Store
Mwave Australia
Mwave Australia   DM   
More
BCJ
BCJ
  Online Store

Excellent, helpful support

Mwave support very generously offered me a store voucher when my order was a little bit late. Great prices on great items too! Show details
Mike
Mike
  Online Store

Aqara A100

What a joke. Purchased the Aqara A100, then one day later the price reduced by $200. Then rather than purchasing a new one, and given they are closed on Saturday afternoon / Sunday, I decided to wait until Monday to ask for a price match of their own stock, but refused as promo stock has been allocated. What a way to lose customers. Never purchasing from here again.
Utopia
UtopiaAdelaide9 posts
  Online Store

Slow to ship

Ordered one item here that was in stock at Mwave and one item that was in stock elsewhere. The thing from the other supplier was already at my house before these guys had shipped my order… Would like to see improvements to the processing/shipping times. Show details
Product Quality
Shipping
PaulC
PaulCNSWSydney, NSW
  Online Store

Fantastic pc build

I had MWave build me a custom SFF 4080. The build took around 10 working days from the point of purchase and has so far been runnning excellent! Throughout the process I was recommended a change of parts that I ordered that would better suit my build, which I thought was an excellent value add. I can’t recommend these guy’s highly enough Show details
Luke P.
Luke P.NSWSydney, NSW2 posts
  Verified Online Store
  • Thumbnail
  • Thumbnail
Mwave Australia
Mwave Australia   DM   
More
Damon
Damon
  Verified Online Store
Age
AgeNSWCentral West, NSW
  Verified Online Store

Solved my "No Sound" problem

Although Mwave were slow in dispatching my purchase the product was delivered as ordered.
It was extremely well packed and of high quality. The website is well laid out and easy to navigate with a more than ample range of products. Show details
Product Quality
Shipping
  • Thumbnail
Eddie
EddieNSWSydney, NSW5 posts
  Online Store

Great locaction for pc parts and upgrades

Very quick dilivery, always good condition.
Not always the cheapest but dretty darn good.
Easy to find things you know what you're looking for
Been useing mwave for years Show details
tyrannosauruspossum
tyrannosauruspossumTASHobart, TAS11 posts
  Online Store

Fast, no fuss purchase

I bought an AMD Ryzen CPU from MWave recently. From placing the order to it arriving on my doorstep was just under a week. Process of placing the order was seamless; tracking emails were spot on; and the chip arrived well packed. If anything there was too much packaging for a tiny chip: the CPU was in its own AMD-branded box which itself was in a much bigger box with heaps of bubble wrap. Zero chance of it getting damaged during transit. Oh and the new CPU has made my son's PC so much faster, he loves it. Show details
dave
dave
  Online Store

Good service

Being using them for few years. Emiry. Motherboards, videocards. Quick reliable and most important keep you up to date with your order Show details
Electronics & Computing Shops

Find out how Mwave Australia compares to other Electronics & Computing Shops

Know better, choose better.

Compare all
Marvina C.
Marvina C.Victoria16 posts
  Verified Online Store
Selwyn
Selwyn
  Online Store

Excellent service and products and easy return process

Mwave have an online store that is easy to navigate and has accurate and detailed descriptions.
Their packaging and postage are prompt, even around Christmas time.
When I needed to return a component that did not fit my PC, due to my own mistake, the process was easy and they guided me through each step.
I definitely recommend Mwave for all your technical needs. Show details
Andy
Andy136 posts
  Online Store

Customers need to pay attention

I recently purchased an item online, during the checkout procedure you get to choose a shipping method. I selected Australia Post, but noticed when I went to the next page that the price had gone up, this was because the shipping method had changed and Mwave had added shipping insurance to the cost as well. I went back to the previous page to confirm which shipping method I had selected, and Australia Post was still selected with the original price, I reselected it again just to make sure, but when I went to the next page, sure enough a more expensive shipping method had been selected, as had the shipping insurance. These can be changed on this page, but that is dodgy. Show details
Mwave Australia
Mwave Australia   DM   
More
Jonathan H.
Jonathan H.NSWSydney, NSW2 posts
  Verified Online Store

Good product, amazing price, perfect customer service

Had a monitor break past warranty, and a customer service officer guided me through returning process. When the manufacturer was slow on fixing the monitor the officer offered me a better one for no extra cost. 11/10 Show details
NotHappy
NotHappy
  Verified Online Store
Cameron
Cameron
  Online Store

great customer service

Danny S was very helpful, I had an issue with a VR headset I purchased breaking repeatedly it took a Lil bit to process but Danny was very helpful through the whole possess and managed to get everything sorted out pretty hassle-free defiantly recommend them for great customer service! Show details ·  1
James
JamesVictoria9 posts
  Online Store
Mwave Australia
Mwave Australia   DM   
More
anonymous
anonymous
  Online Store

Order status

This isn't really a review and more of just a question. The gpu that i ordered has gone out of stock essentially everywhere (mwave says it's in stock) and I'm wondering if it will come anytime soon as I need it urgently. My order still hasn't been processed even though I placed the order on monday and it is now friday and the website says it should only takes 1-2 days. I also haven't been allocated the item nor have i recieved an invoice. Any clarification would be great. Order number SO02346201. Thanks. Show details
Shipping
Disappointed
DisappointedVICGreater Melbourne (Inner), VIC2 posts
  Online Store
Product Quality
Shipping
Dale
DaleQLDSouth East Queensland, QLD5 posts
  Online Store

ok supplier until you have a problem

ok supplier until you have a problem, then you are on your own. Don't expect the same support that you would get elsewhere.
Mwave Australia
Mwave Australia   DM   
More
Electronics & Computing Shops

Find out how Mwave Australia compares to other Electronics & Computing Shops

Know better, choose better.

Compare all
Juan
Juan
  Physical Store

Really good customer service

I returned a high-value product a while ago due to some issues I had with it and completely forgot about following up on the refund, they called me to inform me that it was still pending, I know it's only fair they do that but some other places don't even bother to contact the customers.
Will buy from them again that's for sure. Show details
Antony
Antony
  Fair Incentive Online Store

Ordered a MAG CORELIQUID C360

Product performs well, and was good value at the sale I acquired it for. Fairly easy to install and access RGB settings.
Mwave delivery was massively delayed due to displaying items as being in-stock, despite not being in-stock. Show details
Product Quality
Shipping
chrisoftheinland
chrisoftheinlandNTAlice Springs, NT30 posts
  Verified Online Store
Mwave Australia
Mwave Australia   DM   
More
Gordon
GordonNSWIllawarra, NSW2 posts
  Online Store

Great service

I bought a Synology DS1522+ and 2 seagate wolf NAS 8T HDDs. They arrived in 2 days. Great service in order processing.

After installing the 2 HDDs, the NAS would not recognise them, I checked HDDs on a PC and also not recognised.

Started a warranty return and sent back. mWave confirmed HDD fault and provided 2 new HDDs. Both work in the NAS.

I could accept one faulty HDD, but 2, highly improbable! mWave were great from initial advise of faulty HDD and never made return claim difficult in proving fault.

Their sales & aftersales teams are a great credit to mWave and mWave also have well priced products.

Cannot recommend highly enough mWave and will be supporting them again. Show details

Brad A.
Brad A.QLDSouth East Queensland, QLD
  Online Store

Ordered a new RX 6800 XT, first time using online services

ordering was easy, part arrived in a nicely packaged box for safety during transit and no issues, worked great. Show details
Product Quality
Shipping
Minty
Minty
  Online Store

Great Service

I ordered my new 3060 ti on the 8th of November, and it turned up on the 11th of November Show details
WaveOfDeception
WaveOfDeception3 posts
  Online Store

Misleading Stock Status

Do not believe their stated stock levels and packing timeframes. Unfortunately I’ve given Mwave at least 3 chances, and on every occasion they have listed items in local stock, before correcting it after ordering and blaming supplier shortages for delays. Like many Australian IT sites, they appear to predominantly ‘drop-ship’, and deceive customers into thinking they have the items in stock to make sales - bait and switch. Show details
Mwave Australia
Mwave Australia   DM   
More
Brighton
BrightonNSWSydney, NSW
  Physical Store

Fantastic service

Fantastic service at limbcomb Sydney Australia today they were happy to help me even on a small 500 dollar budget good work highly recommend Show details
Trevor K.
Trevor K.VICGreater Melbourne (Outer), VIC2 posts
  Verified Online Store

Very good service

Have bought from them several times over the last couple of years. I've generally had a great experience with them. I wouldn't always describe their preparation "quick", but they shipped the last order on the same day it ordered, so it seems to be improving. In one case where I needed to cancel an order, they were responsive and quick to refund the money Definitely worth checking out if looking for computer components. Show details ·  1
Steve E
Steve E
  Online Store

Good after sales service

Had to return a faulty item (Satechi Hub with SSD enclosure for Mac). Appreciate Mwave replacing it quickly. Great store. Show details
Product Quality
Shipping
Electronics & Computing Shops

Find out how Mwave Australia compares to other Electronics & Computing Shops

Know better, choose better.

Compare all
Mahdi
MahdiSAMetropolitan Adelaide, SA
  Verified Online Store
Product Quality
Shipping
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • +2Thumbnail
SDG
SDG10 posts
  Online Store

Worst experince ever

It took 6 days to send my item out of the warehouse nevermind the delivery time and then when i got it - it was not what I ordered.
When I tried to return it I got up them for screwing up so badly so they decided to take 6 weeks to refund me.
HORRIBLE SERVICE! I DO NOT RECOMMEND! Show details
Mwave Australia
Mwave Australia   DM   
More
Kathy
Kathy2 posts
  Online Store

Excellent order turn around

I needed a part for my PC a bit urgently. I ordered what I needed yesterday morning and I received it already today before 1pm! I am a 4 hour drive north of Sydney (regional). Very impressed and happy with the quick despatch and delivery! Thank you! Show details
Sin
Sin2 posts
  Online Store
Page 2 of 136

Extra Information

Dr Boom Communications
Certified Tech Direct
CCC Warehouse
DigitalRev Store
Core Electronics

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.

Visit Official Website