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Mwave Australia

Reviews

4.3

3,493 reviews
5
(2,501)
4
(392)
3
(135)
2
(110)
1
(355)
  • Product Quality
    5.0 (359)
  • Return Claim MadeYes (9) · No (363)
  • Shipping
    4.9 (261)
  • Customer Service
    5.0 (17)
  • Warranty Claim MadeYes (26) · No (329)
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Reviewer Photos & Videos

PO15KA

PO15KAAU

  • 3 reviews
  • 1 like

Fantastic

published

From the start to the end when picking up the goods from mwave.com.au warehouse, everything was smooth processing and friendly staff members. Will be doing business with them again for sure.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedTP-Link AC1200 Deco M4
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Perfect

published

Great range of products including more specialised items that are difficult to find on the shelf in physical stores. Immediate service and quick delivery with tracking, Mwave makes it very easy.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Mick W.

Mick W.Gippsland, VIC

Great Price & Product

published

The Drive was very competitively priced among other online stores compared to other drives of its size, of good quality.
The shopping experience was great as always, no issues with the purchase.
It came fast and was very well packed.
Its always a good experience buying from Mwave since 15 years ago till now.

Product Quality
Shipping
Return Claim MadeNo
Product PurchasedCrucial MX500 2TB SSD sata3
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Great Experience

published

I’ve shopped at Mwave a number of times and the experience is always positive with a great range of products and competitive pricing. Items have always arrived well packaged in perfect condition. I will continue to shop at Mwave for my technology needs.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedLogitech Bluetooth Multi-Device Keyboard K480
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Warwick R.

Warwick R.

  • 2 reviews

Easy to navigate

published

Easy navigation made it a quick and easy purchase.
Was also easy to compare differing products.
Returning after 4 years absence and it is still a great online shopping experience.
Delivery was quick.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Great store and service

published

Most of the things are available. However they can do with a bit of competitive pricing. They have set up nicely for COVID safety. Staff are polite and knowledgeable about the products.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationAuburn
Warranty Claim MadeNo
See all answers
JDRude

JDRudeHobart, TAS

  • 2 reviews

Love my new KB

published
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedTecware Phantom v2 RGB Mechanical Gaming Keyboard - Outemu Brown
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Damian C.

Damian C.Metropolitan Adelaide, SA

100% Trusted.

published

I've spent over $6000 with Mwave over the years, never once have i had any problems. Products are always in perfect condition. I Trust Mwave over any other online store

Product Quality
Shipping
Warranty Claim MadeNo
Colin

ColinLaunceston, TAS

  • 2 reviews

Online Purchasing

published

Products easy to locate and complete online purchasing. Quick processing and dispatch. Goods arrive in good condition and are well packed which is sometimes necessary these days. Product meet expected quality and description and would highly recommend.

Shipping
Warranty Claim MadeNo
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Nick H.

Nick H.Northern Region, NSW

Just what I wanted.

published

Needed to replace my aging laptop hard drive as it was slowing down. Ordered a 500GB SSD with a docking station and the products arrived about 6 days later all in tact. 6 days might seem alot for some but for a regional NSW town it's really good. Now looking forward to setting all up and see how we go.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Purchased
See all answers
Peter

Peter

  • 2 reviews

Purchase was pain free

published

All was as advertised and delivery was speedy. Mwave had a special offer on SSDs which were discounted and came with free delivery. The product arived protected with bubble wrap.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Daniel J.

Daniel J.Sydney Surrounds, NSW

Absolutely perfect, exactly what I needed!

published

Site was easy to navigate with a huge variety of MSI brand desktops and laptops. I finally settled on a Trident 3 and it is everything I was looking for and fit comfortably in my budget! 10/10 recommend anyone looking for a gaming PC at a reasonable price to check out Mwave.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedMSi Trident 3 Arctic 9SC-605AU
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The reviewer stated that an incentive was offered for this review

Deb Cottam

Deb CottamMurray Region, NSW

I buy all my tech from you

published

I found the online store reliable, I buy all my tech from you guys, for a lot of years, never had any problems, and I would recommend you to all my friends

Product Quality
Return Claim MadeNo
rumj

rumjSydney, NSW

  • 6 reviews
  • 5 likes

Bought a Crucial P1 SSD NVFE hard drive chip and used it on a Macbook

published

Have used mWave multiple times. Only ever had an issue once. Great service. I was looking for one particular product and it was available. Same price as eBay, but these guys will honour their warranty.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Clumsy M.

Clumsy M.Sydney, NSW

good products and service

published

I have been shopping with mwave online for few years now and their customer service and products has been good.i purchased a 10700k and msi z490 gaming plus from them and dont regret it the mobo goes well with all my part,easy to overclock and xmp,fits my case perfectly along with looks and has the features i need to game.i highly recommend checking mwave for your next purchase and would recommend msi for any upgrade or 1st time build

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Purchasedmsi z490 gaming plus and 10700k
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Electronics & Computing Shops

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Andrew

Andrew

  • 3 reviews

Great service

published

An easy online experience and competitive prices, I accidentally purchased two of the same power supply and returns in person at lidcombe was pain free. Will be back for sure.

RussD

RussDSydney, NSW

  • 2 reviews

Excellent Online Shop

published

Goods were exactly as described, arrived in good order and on time. The only drawback was not with Mwave but with the delivery which required me to go to the Post Office to pick the parts up.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Zsomlo

Zsomlo

  • 2 reviews

Top online shop

published

Very easy to find what you are looking for, important details of all items listed, competitive pricing and fast shipping.
Top online seller, very highly recommended. Thanks for the good shopping experience.

Product Quality
Shipping
Return Claim MadeNo
Marwan S.

Marwan S.Sydney, NSW

Awesome Customer Service Team

published

Awesome Customer Support Team!!!
Very easy to navigate web site, good filters in the search of each category.
A wide range of options to choose from.
Quick follow up on inquiries and adjusting order details after submitting it.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Josh

JoshSydney, NSW

Smooth Transaction

published

Well designed site that is easy to use. Good visibility on whether or not parts are in stock in store or supplier. Parts arrived in good condition and work as expected.

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Questions & Answers

anon

anonasked

Mwave Australia

My order has just been completed today and says its in the shipping phase on the order status but i haven't gotten an email that it's been shipped or tracking number yet. please help

1 answer
Marwan S.
Marwan S.

If by tomorrow 10-11 AM you don't have any email - I highly recommend you use the Live Chat (https://www.mwave.com.au/contact/otherenquiries) during working hours.
I am confident that they will give you the exact details about your order status.

Dharen

Dharenasked

Mwave Australia

do you guys price match

No answers
RodK

RodKasked

Mwave Australia Online Store

Why is my order taking so long it has been 5 days on item that should have shipped in 24 hours

1 answer
cSquared
cSquared

Exact same situation, they haven’t responded to any messages either. Absolutely terrible service. NSW barely has any new cases compared to Victoria yet businesses here somehow manage to operate well. Covid isn’t an excuse for poor service.

Get an answer from our members and Mwave Australia representatives

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