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MX Store Physical store

MX Store Physical store

1.0 from 1 review

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1.0

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Xintao Zhu

Xintao ZhuSouth East Queensland, QLD

Terrible Customer Service

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Purchased a pair FOX dirtpaw gloves less than a week ago and noticed the discoloration on one of the gloves FOX logo. Bought it back to the store for an exchange and was told by the store manager that it's "normal" and it suppose to happen due to the logo is white and she will not exchange it. Didn't agree to her words as the gloves only less than a week old and only wore it once. I also asked why is only one glove is discoloured which I got a blunt reply with a smirk on her face. Very unprofessional and definitely needs an attitude lesson.

Customer Service
Transparency
Product Quality
Return Claim MadeYes
Store LocationMX STORE
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