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MX Store Physical store

MX Store Physical store

1.0 from 2 reviews · View Statistics

Reviews

1.0

2 reviews
5
(0)
4
(0)
3
(0)
2
(0)
1
(2)
  • Product Quality
    1.0 (2)
  • Return Claim MadeYes (2) · No (0)
  • Transparency
    1.0 (2)
  • Customer Service
    1.0 (2)
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Jason L.

Jason L.South East Queensland, QLD

Worst purchase ever

published

Saved and bort the new agvax9 a month ago, tried wearing it 3 times, the peak vibrates that hard you cant see properly, happens on acceleration and anything over 70kph, contacted mxstore who told me that (without seeing or testing my helmet) that there was nothing wrong with it, I've ridden daily for 30 years, i have a ls2 pioneer that never vibrates shakes or anything like this unwearable piece of junk, thanks mxstore hope you feel big being able to brush me off, last note agv offered a free shorter peak, if that's not admitting the long peak has a problem what does?

Product Quality
Transparency
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store Locationmxstore burliegh
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9 comments
MXstore
Customer ServiceMXstore
Jason L.
Jason L.
Jason L.
Jason L.

hi again shenae , is the short peak offer still available ? i guess without trying it i have not tryed everything . thanks

Xintao Zhu

Xintao ZhuSouth East Queensland, QLD

Terrible Customer Service

published

Purchased a pair FOX dirtpaw gloves less than a week ago and noticed the discoloration on one of the gloves FOX logo. Bought it back to the store for an exchange and was told by the store manager that it's "normal" and it suppose to happen due to the logo is white and she will not exchange it. Didn't agree to her words as the gloves only less than a week old and only wore it once. I also asked why is only one glove is discoloured which I got a blunt reply with a smirk on her face. Very unprofessional and definitely needs an attitude lesson.

Product Quality
Transparency
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationMX STORE
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1 comment
MXstore
Customer ServiceMXstore
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CategoryTravel Services and Physical Shops
Contact Number 1300 871 290
24-Hour Phone Contact No
Online Live Chat Yes
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