Cheap costumer service and awful delivery
3 times I have ordered and 3 rimes they have failed on delivery. All 3 times I had to struggle to get the products, last time took ages to get them. No more. Also very poor service, I have called the manager and he did not care to solve the issue. Instead, he laugh on the phone.
This company uses cheap unreliable couriers (this time is CouriersPlease) that never deliver the products! Their drivers don't even get out from their cars, the don't bother buzzing the bell, instead they thought from their windows or leave this bloody card with fals...
Took 17 days waiting for my order and when I complained they cancelled it.
Incredibly slow service. Terrible customer service.
The owner didn't like my complaining so cancelled my order after I suggested how he could improve his customer service: "Hi, I'm the owner of this business as well as a couple of online store with over +30million in annual turnover. This email was forwarded to me and read the full trail and although your order was being dispatched this afternoon via Express Post. I have decided against sending the order and issued a refund ."
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