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MyHouse

MyHouse

1.7 from 35 reviews · View Statistics

Reviews

1.5

24 reviews
  • Product Quality
    2.8 (9)
  • Return Claim MadeYes · No (24)
  • Shipping
    2.3 (4)
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Deborah d.
Deborah d.Mid North Coast, NSW

An excellent bedding store

published

they have a wide range of bedding and a large range of price points. they are the first i go to now and don’t need to shop at others

Product Quality
Incentivised ReviewNo
Return Claim MadeNo

Please explain

published

Saw a quilt cover on front table reduced to $69 from $249 at 2:30pm. Signs all over the store displaying “SALE ENDS SUNDAY”. Returned at 4:50pm same day to purchase only to be told said quilt cover was no longer on sale. Had been put back on shelves at increased price. Sales person unfriendly, unhelpful and uncaring. Walked out and won’t return to My House.

Incentivised ReviewNo
Return Claim MadeNo
A B.
A B.Sydney, NSW

Rude Staff - Narellan Town Centre

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
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mystery shopper
mystery shopper
  • 3 reviews
  • 3 likes

Too many personal details wanted for simple instore purchases.

published

Went in to the Castle Hill store to purchase a quilt cover and at the checkout, the sales woman said she needed my name and email. I said no, I was not prepared to give it so she advised that the sale would not go through unless a name and email was given, however she offered to put a false name and email. I then took my wallet out to pay her in cash and she then informed me they only accept card payments. Paying with cards is fine but not for simply obtaining personal details, which is what this company’s agenda appeared to be.

Incentivised ReviewNo
Return Claim MadeNo

Horrible Stay Away

published

2nd purchase placed 7 weeks ago still no items not answering phone or emails first purchase was refunded for the same reason STAY AWAY unless you're happy to go through the hassle of trying to talk to someone and jump through hoops to get it resolved

Incentivised ReviewNo
Return Claim MadeNo
Kate G
Kate G
  • 2 reviews

Too pushy for sales!!! Horrible!!!

published

My house at Wetherill park has the worse staff out!!!
Can’t even walk in before they all jump on you!! You can’t look around because they are always in your face!!! Especially the manager ! So pushy for sales!!!!

Incentivised ReviewNo
Return Claim MadeNo
Claire
ClaireSydney, NSW

Quality customer service is equally as important as the product !!!

published
Incentivised ReviewNo
Return Claim MadeNo
Elizabeth
ElizabethGreater Melbourne (Metropolitan), VIC
  • 4 reviews
  • 3 likes

Very Disappointed

published
Incentivised ReviewNo
Return Claim MadeNo
Sharon
SharonMetropolitan Adelaide, SA
  • 4 reviews

worse online service ever

published

I have waited more than 22 days for my items to be sent and its still not processed despite taking my money and promising it would be sent last week - i will never deal with this company again

Incentivised ReviewNo
Return Claim MadeNo
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Liars

published

On their online store they Had diffusers and candles heavily discounted so I ordered 5 diffusers, later that they cancelled my order because they were sold too cheap. Very disappointed with this service.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Deb
DebMurrumbidgee Region, NSW
  • 2 reviews

Vanessa quilt cover

published

I brought the Vanessa quilt cover from wagga I paid over $200for the cover and it said it was exclusive to house I just purchased the exact same cover from spotlight for $60 i

Incentivised ReviewNo
Return Claim MadeNo
bentomryn
bentomryn
  • 3 reviews

Bad service

published

Ordered online and it took two weeks to be delivered communication was very poor and only after ringing the company, when the customer service representative checked and said it was still waiting to be picked after 10 days did she action it to be sent on the following Monday. I got online shopping faster from china than I did from Sydney and I’m in the same state.

Incentivised ReviewNo
Return Claim MadeNo
Maree
MareeSydney, NSW
  • 6 reviews
  • Verified

My House Eastgardens

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Nicole
NicoleHobart

Blatant lies

published

They will state your parcel has been sent and it will arrive with it 5 business days. But when you contact the tracking company they will advise you they havent even collected it for delivery. My parcel was not sent until after the day I supposed to receive it. I will be waiting a month in total for a package that should have taken less than a week.

Incentivised ReviewNo
Return Claim MadeNo
Jill
JillSouth East Queensland, QLD
  • 5 reviews
  • 2 likes

Worst online shopping experience

published

Ordered (and paid for of course) Vanessa quilt cover set. Heard nothing for 3 weeks apart from an automated email to tell me my order had been processed. After a few tries I eventually made phone contact and was told my order was on its way. Then I got a call back to say my order wasnt on its way at all because they had run out of stock. Was offered a $20 voucher which I never received. I suppose I was lucky to get a refund. I know im crazy but I really want that quilt cover and I saw it advertised again so Ive ordered it. Will let you know how I get on. Not expecting to receive it but willing to give them another go.

Incentivised ReviewNo
Return Claim MadeNo
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Questions & Answers

Deb
Debasked

I have a house full of vintage ( billabong crafted furniture) suitable for rural , country decor .
Need to sell because of new location.
Does this suit ur criteria?

No answers
Annoyed!!!
Annoyed!!!asked

Who did unaware customers report House to and did you end up getting a refund?

No answers
Deb
Debasked

I brought a quilt cover called Vanessa at house and was told it was exclusive to house paid big money for it couple weeks later same quilt cover at spotlight called Bella paid $70 4 times less then house thanks debbie

No answers
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