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MyHouse

MyHouse

1.7 from 34 reviews · View Statistics

Reviews

2.4

5 reviews
5
(1)
4
(1)
3
(0)
2
(0)
1
(3)
  • Product Quality
    3.7 (3)
  • Return Claim MadeYes (5) · No
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Jade
Jade Hunter Region, NSW
  • Verified

Perfect customer service phone and online

published

Can not fault the customer service I received for an unwanted Christmas present as I ended up with two of the same item. Chesser is who I dealt with via phone and email and his communication and help was exemplary. He was extremely helpful and polite and sorted everything for me regarding a return using Afterpay. He followed up and kept in touch with me until everything had been received and finalised. I will definitely be shopping with House again purely because of the exceptional customer service and aftercare I received from Chesser. We need more people like this in customer service roles!!! Well done and thank you again Chesser! Jade.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes

Terrible and downright rude attitudes at Erina Fair

published
Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Beanie
BeanieSydney, NSW

Great customer service

published

Would like to say how Danielle from customer service helped me she went out of her way made phone calls and I got what I wanted thank you for all your help

Incentivised ReviewNo
Return Claim MadeYes
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No Refund/store credit

published

I was not advised that there was no refund or store credit available at this time.
If I had been advised I would not of purchased the product.
No refund policy shown anywhere in the store.
No good writing it on the docket when the docket is placed in the bag and you don’t see it until you get home.

Incentivised ReviewNo
Return Claim MadeYes
Leanne White
Leanne WhiteSydney, NSW
  • 2 reviews

False refund policies

published

My house is in liquidation does not tell you no refund policy no refund or store no regund policy sign in store and funny website says refund and immediate store credit good luck

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
See all MyHouse reviews

Questions & Answers

Deb
Debasked

I have a house full of vintage ( billabong crafted furniture) suitable for rural , country decor .
Need to sell because of new location.
Does this suit ur criteria?

No answers
Annoyed!!!
Annoyed!!!asked

Who did unaware customers report House to and did you end up getting a refund?

No answers
Deb
Debasked

I brought a quilt cover called Vanessa at house and was told it was exclusive to house paid big money for it couple weeks later same quilt cover at spotlight called Bella paid $70 4 times less then house thanks debbie

No answers
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