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My Mobile
4.0 from 380 reviews · View Statistics
See the Best Electronics & Computing Shops in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

4.1
8 reviews
  • Product Quality
    4.0 (7)
  • Return Claim MadeYes (0) · No (8)
  • Shipping
    4.8 (5)
  • Customer Service
    4.5 (2)
  • Warranty Claim MadeYes · No (8)
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Prakash Kumar R.
Prakash Kumar R.Sydney, NSW

Good price and on time delivery

published

Ordered a S21 ultra mobile. By mistake I ordered the snapdragon version which does not have the Australia supported 5G bands enabled. So requested a change in the model. Customer support were very helpful and they changed the order with me paying the minimum price difference between the two models. Price was the cheapest I could find. The phone arrived in 8 days after the new order was placed. Overall a very nice experience. Phone is brand new as advertised and hopefully there will not be any issues with the phone. Will update in a few months.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy S21 Ultra 5G 256GB
John S.
John S.Greater Melbourne (Inner), VIC

Well informed of order status. Delivery was timely.

published

I was nervous because of mixed reviews, however, my experience exceded expectations. I was happy I could use paypal as a payment method giving some additional comfort. I was informed regularly by email as to the status of the order. The order, whilst originating overseas, arrived in short time. The price was very competitive, even when comparing with similar "gray" products.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy Tab S7 4G 256GB
Lisa
LisaGreater Melbourne (Metropolitan), VIC

Great assistance with delivery.

published

I purchased a mobile during Chinese New Year . The delivery was delayed because of the holidays. I rang the department responsible for posting and explained I was on a tight timeframe. The assistant understood my predicament and express posted the mobile which I received the next day. The service was exceptional and I am very satisfied with MyMobile Group.

Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Gary966
Gary966Perth, WA
  • 17 reviews
  • 23 likes

Very bad customer service

published

No communication. Purchased camera lenses for a terrific price. The lenses were not available and mymobile never told me. Last I heard my lenses were being shipped, no they weren't. Some communication would have saved a lot of headache. I found out through my bank.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedCamera lens
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Bloom
BloomSydney, NSW

good service

published

my sister went to pick up a iphone for me and it works grate no problem she also said they were nice to her and gave her a free cable and refunded my shipping cost

Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Store Locationmy mobile liverpool
Warranty Claim MadeNo
Product PurchasedApple iPhone 7
boz1970
boz1970Ballarat
  • 4 reviews
  • 4 likes

Great customer service

published

Ordered a samsung A9 on the 17th July. Item arrived from Hong Kong on the 24th july. I have just ordered another A9 for a friend. Great customer service, they priced matched a similar Australian website. Cheers.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung A9
Anirudha
AnirudhaMetropolitan Adelaide, SA

Item received as described

published

I bought Samsung Galaxy S5 Hi-Performance Battery from their online store.
It's easy to browse the online store.
Quick delivery.
Item received as described online and happy with the product.
My phone's charge back to normal.

Product Quality
4/5
Shipping
4/5
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSamsung Galaxy S5 Hi-Performance Battery
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Ems
EmsSouth East Queensland, QLD

Good Service, check pricing elsewhere

published

Brought a phone from there today. Great service but as my phone had died and I couldn't price match, I went there and got a phone as they seem cheap.
Would have saved $110 had I shopped anywhere else.
Other than that good shop.
But like all things do your research.

Product Quality
3/5
Customer Service
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationBrisbane
Warranty Claim MadeNo

Questions & Answers

Joe C.
Joe C.asked
My Mobile

is the SAMSUNG S9 a good phone from here?

No answers
brian
brianasked
My Mobile

Does anyone know if unique mobile phones has any old or mid school button mobile phones such as blackberry or nokia or a sony Xperia waterproof z3 compact like mine? 'as the speaker as been playing up lately

2 answers
Harry D
Harry D

Check their website, probably the only way to find out if they have what your looking for. Also give them a call, they are in located Brisbane.

brian
brian

I already did just after I asked the question and found that they hardly got any cell phones and their prices of the sony Xperia waterproof z3 compact is expensive

brian
brianasked
My Mobile

All their phones seem to be new style smartphones / is it worth it to buy from unique mobiles as I had trouble with a different online shop by the name of techoni

4 answers
ceedee
ceedee

Well sometimes its a matter of luck to be honest I bought 2 phones from them without any issues whatsoever and my most recent phone is from android enjoyed because of the price but the service is not cheap meaning First order was cancelled because goods was no longer in stock and second time phone was not an Australian stock with manual/charger for different country so it took me a while to start up the phone

My Mobile
Unique M.My Mobile

Hi Ceedee, glad we were able to sort your order out in the end. Contact us via email or phone if we can help you with anything else

brian
brian

Never mind / I ended up fixing my sony Xperia / thanks for advice anyway - cheers

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