42 questions from our users
Do you use sulphites in your meals?
Thank you for getting in touch....Some of our ingredients used do contain sulphites so we recommend to carefully inspect the ingredients and allergens information prior to purchasing. Our team do not directly add sulphites at any stage of production and any sulphites present would come from the ingredients used. If you have any further questions, please don't hesitate to contact us at email@example.com as we're always happy to help!
Why you can not give me a breakdown of cost on the invoice so I can claim on the ndis?
Hi just wanting to know if your macros are correct for all the meals or a rough estimate as when I scan into MyFitnessPal it has different macros to what is on your packaging?
Hi, haven't checked yet. But I would 100% go by the actual packaging of any product as being the correct macros as MyFitnessPal data may be old or slightly inaccurate . Frustrating but MFP is more of a guide id suggest
Thanks for your question!...We recommend referring to the packaging as this information is accurate to the contents of the meal. As a majority of entries on My Fitness Pal food database are community generated, unfortunately the entry may be out of date or incorrectly entered as these are not added officially by the My Muscle Chef team.
Is there any cross contamination with the foods that contain alcohol with the foods that are halal? Eg: same utensil or other cooking equipment used for all foods or is the alcohol based foods manufactured in a different section or with different cooking equipment.
Hi, thank you for your enquiry. We can confirm that separate equipment utensils are used and are washed and sanitised after every use.
Are you a NDIS provider?
Hi, what is the time frame of your meals from cooking/sealing to delivery?
Thanks, loving the meals.
Could you please advise if you have a Keto plan as I'm interested in the low carb however the macros for protein/fat are heavily weighted to protein?
I'm tempted to try it however I would need to supplement at home by increasing my fat content.
Is this something that is part of the companies strategic direction moving forward?
Thanks for your time.
Yes are the meals Keto approved ?
How does it work?
Do you guys deliver 10 meals at once or separately?
I've heard that it is a bit lacking on greens, is this true?
Hi Stu, different meals offer different macros and flavors. If you are looking for a range high in vegetables, try our vegan pack: https://www.mymusclechef.com/fixed-sets/vegan-pack .
Can these meals be frozen for use at a later date?
Absolutely! You can definitely freeze the meals upon receiving to extend the shelf life for up to 8-12 weeks. With the vacuum sealing, it also helps limit any negative effects of freezing like frost burn as well....Hope that helps, if you have any further questions please feel free to get in touch with our Support crew via email us firstname.lastname@example.org or call 1300 364 993.
is the product designed for weight loss
Hi there, thanks for your question. Our Calorie Control Meal Plan offers portion-controlled meal prep options that that can aid in weight loss as part of a healthy diet and regular exercise.
Do you heat food with what you packed vaccum
Seal? Or put food on the plate and heat them?? What's the best option???
Great question Sarah!
Our recommendation for best results is to heat your meals in the container they arrive in with the vacuum sealed film - just be sure to remove the paper sleeve first! Otherwi...se you can remove the film before heating, or take the meal out of the container altogether and heat it on a microwave safe plate.
Can you eat the meals cold?
Hi there, Our Mymusclechef meals are precooked meals. They can be eaten as cold or microwave for a better result.
Is the meat fresh or frozen?
Our meals are prepped fresh to order and frozen upon delivery :)
Hi can you please send me a list of the meals that dont contain alcohol and are halal certified?
Thanks for your query. ...Please email email@example.com and our support team will be able to assist.
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