Below average meals.
I cancelled my subscription after 2 weeks as the meals just aren’t tasty at all. It’s the same recipes each week so would get boring after more than 2 weeks. Not worth the money in my opinion.
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My husband and I both ordered this food. English is his second language and he clicked subscribe thinking it was for an email subscription not realising that they would charge his account $150 every month and automatically re-order food for him. He called them when he realised to cancel the food 6 days before the delivery saying he didn't want the food and they didn't help him. I messaged them on facebook (the option available to contact them on their website) and they didn't read it. I called them this morning and they said they won't cancel t...he food or give a refund and they couldn't transfer me to a manager. That's bloody robbery. 6 days is more than enough time for them to not make the meals for him if as they say this food is actually 'fresh'! This food is disgusting. It's soggy, doesn't heat up correctly and tastes really bad. The texture is gross, disgusting. It was a complete waste of money. Also be careful the delivery driver left the food OUTSIDE the building, he didn't even ring the buzzer or try to open the lobby door. I asked the building manager to show me the cctv footage. What is this company thinking? Just outrageous business behaviours. I will take this further until we have a refund for the order that is apparently coming on Thursday that we told them numerous times we don't want. I hate this business, gross product and even worse customer service. They should be ashamed of themselves.
Screwing up the delivery and decided not to deliver for the next few days
Muscle Chef sent me the text that they are delivering between 11am - 1pm. At 1.05pm, there wasn't any news. I messaged their online support team and got to know that they can't locate me based on my address. Bear in mind this is the second time they are delivering the meals. They then told me that they will try again before 6pm. I decided to trust them and didn't have any backup plans. 4.59PM they let me know that they were not delivering until 2 days after. Right when I asked for a refund, their support ended their conversation because it was time to clock off.
Hasn’t lived up to expectations yet
Ordered meals knowing they were ok to be delivered and left for 5-8 hours. Got home 7.5 hours after delivery and the meals weren’t hold but they certainly were only just cool. Response from muscle chef was that the two ice packs are for 5-8 hours. Surely in summer they would use more packs. I didn’t eat any in case the temperature was not ok. Ordered again and the delivery date changed when I changed the address. I was advised that If the delivery day was changing that I would be informed and I wasn’t. I chased up why I hadn’t received a text message and they said that it was now due tomorrow... still no text today to confirm tomorrow’s delivery so we will see what happens.
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Loved it at first
The meals are tasty. Sadly though, they just keep making mistakes. They didn't deliver one fortnight until a week later. I was totally chill about it and grateful for a partial refund. But then they took $230 out of my bank account a day after I'd received the late delivery, two weeks before payment was due. This has messed me up financially as I have a budget and plan for certain bills to come out each fortnight when I know my pay will be there. There were no apologies from 'Cindy' at all for this error, even though I expressed how this affected me. She only bothered with an apology once I pointed it out. I've cancelled my subscription as I can't risk this happening again.
Questions & Answers
I cannot find on the packaging if the chicken is free range or organic. If not then I won’t feel comfortable buying it or is it not stated as you don’t?
I am thinking about trying muscle chef for weight loss. I am also on medication for an underactive thyroid which I have had for many years however, at the moment they are having a hard time stabilizing it and I have gained over 15K in the last 12 months which I would dearly love to lose. would this program assist me and what is the average weight loss per week on same.
My Muscle Chef dinners provide an easy way to eat good food at the regular eating times
The very basic rule for healthy eating
I generally have 10 dinners a week and eat at family 4 nights a week
I have cut out all snacking
MMC dinner at lunch
MMC dinners or family cooked at night
I initially lost 5 kgs a week
Was 100 kgs
Now a steady 85kgs
I have medical conditions like insulin dependant diabetes and my thyroid has settled down now with out medication
MMC is the best decision I have made to my life style
Hope this helps
Thank you for reaching out.
We have a wide variety of meals & meal plans on offer which cater towards all different health goals.
If you have a specific weight loss target you would like to reach, I would recommend speaking to a health professional or your GP to assist with creating a meal plan that is right for your personal needs'. They can give you guidance on calorie & macro intake which you can then use to select meals which are right for you.
As Old Bugger mentioned above, our meals can be a great addition to supporting your weight loss journey, but as every person has their own circumstances & goals, it is best to seek out some advice first!
Thanks, we hope to be supporting you on your journey soon!
thank you for your advice. I have appointments with medical doctors coming up and I will take your advice and speak with them about it.
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|Category||Food Delivery Services, Online Shops and Diet & Weight Loss Programs|
|Meal Type||Packaged Meals|
|Meal Plans Available||Yes|
|Products Offered||Ready Made Meals|
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