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Declines as you go on
the first meal was easy and convenient but from then on every week their were mistakes such as overcharges, declining meal quality, items missing, incorrect items, late deliveries, lazy delivery people. cancelled membership after they got rid of all their keto friendly and good tasting meals
No order completed, but credit card charged
I have had bought these products from my local supermarket and I though I’d place an order online. After which, I had my credit card charged $100+, but then website reset and with no evidence of my order shown in my account history or confirmation of this order. Tech failure, resolved by helpful contact person. Order was received.
Packed full of artificial CRAP....oh and preservative and flavour enhancer 635 which is MSG
Fresh my... these meals are packed full of garbage. Read though the ingredient list on the wrapper people. They claim nothing is added but that’s a load of rubbish. There is that many artificial things in these meals it ain’t funny......I’ll post a photo and see for yourselves.
Delivered to wrong house, sent meals anyway even though I skipped this week with my subscription.
Ahhh they were so good until they weren't. Don't get me wrong the meals themselves are great but not so much the service.
I have a subscription with them and needed to skip a week because I was stocked up with meals already, so I went on the website and selected "skip order" for the next weeks order. Well, guess what they sent the meals anyway.
They also delivered the meals to the wrong address, they took images as proof which is great accept they are so blurry I can't tell which house it is, so those meals will essentially be ruined before I...can find them as they delivered them yesterday. I try calling and messaging them but no one responds, this is usual though, they are veryyyyyy slow at customer service, like one of the slowest I have ever dealt with, most live chat messages go unanswered and the only way I could actually contact them was on Facebook Messenger. You guys are going to have to refund me for this mess!
Loved it at first
The meals are tasty. Sadly though, they just keep making mistakes. They didn't deliver one fortnight until a week later. I was totally chill about it and grateful for a partial refund. But then they took $230 out of my bank account a day after I'd received the late delivery, two weeks before payment was due. This has messed me up financially as I have a budget and plan for certain bills to come out each fortnight when I know my pay will be there. There were no apologies from 'Cindy' at all for this error, even though I expressed how this affected me. She only bothered with an apology once I pointed it out. I've cancelled my subscription as I can't risk this happening again.
Absolutely the worst food Ive had. Also after reading the ingredients no wonder my stomach was bloated, people read whats in there!!! So bad for you!! Never again will I buy from you
Dream Meals at your fingertips
A PT friend of mine recommended My Muscle Meals after I complained I wasn't getting the correct nutrition into my body while working night shifts, and trying to find the time to cook said meals was near impossible. I was hesitant at first, but after my first order I couldn't believe how good I felt after training and eating right, I have increased my mass and my strength, I highly recommend My Muscle Chef to people with busy schedules and those just want good meals to eat!
Small amounts of food
The food was very spicy
They leave the food outside so anyone can pick it up
Customer service when I called was very poor, said they would get back to me but never did.
Very tasty healthy food, first impressions were tainted by delivery fail
We are really enjoying the meals from Muscle Chef. The flavour is great and both my husband and I feel full after. It's so convenient for two busy professionals. My only criticism of them is in regards to the delivery. We were meant to have it delivered on Wednesday morning. I called Wed arvo when no delivery had arrived. Apparently the street number had dropped off and they were to re-deliver. However no call was received to advise of this issue. I wonder had I not called, what would have happened. A credit was applied to our account for the mistake, however it wasn't a great first impression.
The most delicious premade meals.
- Food is filling. Macros are balanced and high protein.
- Taste: other companies have a greasy, oily taste. MMC tastes fresh, and like how I would make it at home. Not underseasoned. But not overseasoned, so you can adjust tastes.
- The delivery is 5 days. This is the only downside. I really wish they had a 3-day turnaround, as I can't predict my consumption due to irregular eating schedules. I live in Melbourne, inner-city.
- Once my box was stolen and they replaced the box with no hassles. To be fair, they probably could've gotten away wit...
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