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My Wicker
4.8 from 27 reviews · View Statistics
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Reviews

4.8
27 reviews
  • Product Quality
    5.0 (6)
  • Return Claim MadeYes (0) · No (5)
  • Warranty Claim MadeYes (0) · No (5)
  • Product Appearance As advertised (5) · Not as advertised (0)
  • Shipping
    4.0 (4)
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Sangi
SangiSydney, NSW

Great product, good service

published

Having a showroom in Sydney made a difference for us as we could really see what we were buying Online. The dining table was as per the spec and the delivery was super fast as well. Thanks to Simon for his excellent customer service.

Product Quality
5/5
Shipping
5/5
Yin
YinSydney, NSW
  • 6 reviews
  • 2 likes

Perfect!!!

published

Found this shop online and was a bit skeptical spending $2000 without first inspecting the products.. but I was convinced by all the good reviews online! Delivery was super quick and when there was a minor problem, Simon responded very quickly and sent out replacement cushions the very next day. After sales service is 100/100. and the set looks super good. Only thing though, i wish the delivery guys would help carry it into my backyard because that 10 seater mirror was no joke - it was super duper heavy!!

Product Quality
5/5
Incentivised Review No

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0.0
(1,234)
Diana
DianaSouth East Queensland, QLD
  • 2 reviews

Great style & Quality

published

quick delivery. Excellent quality and style, very impressed. Simon responded to all queries, excellent communication. Table easy to assemble, however, need two strong people for glass top, thick and heavy

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Product Quality
5/5
Shipping
5/5
Sue C.
Sue C.Greater Melbourne (Outer), VIC

Best investment Ever

published
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Product Quality
5/5
Shipping
5/5
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ANNE
ANNEGreater Melbourne (Inner), VIC

GREAT QUALITY

published

I purchased the 9 piece outdoor dining setting and I am absolutely thrilled with the quality. The service from My wicker is outstanding (thanks to Simon) but the transport company (TC transport) unfortunately was very poor. The driver wanted to leave 5 massive boxes on my driveway and I had to beg him to at least bring them into the house which then my 2 daughters and I had to carry outside! $150 delivery is not worth that kind of service. I am very disappointed in the delivery service and would not recommend TC Transport to anyone.

Product Quality
5/5
Shipping
1/5
Bsengos
BsengosSouth East Queensland, QLD
  • 2 reviews

Best quality, never buy others this is best

published

Ok so i thought wicker was all the same until i went and sat on a few to explore quality. Now i can tell you MyWicker is fantastic! I went to the display and sat on them. Ok it was good. But it was sooo much better than a few cheaper ones i saw.

This quality is the best you can get. So please if you ready my review trust that i have done the ground work for you.

I ordered online and delivery came in 7 large boxs. Omce i opened boxs they all came together so easy and fast.

We are very happy and wrote this review to help others when choosing online.

Product Quality
5/5
Incentivised Review No
MJ73
MJ73AU
  • 2 reviews
  • 9 likes

Excellent furniture, amazing service

published
Peter G
Peter GAdelaide

Perfect

published

Never thought id buy such a large important piece of furniture online but we did. 5 piece grey wicker outdoor lounge. Simon was exceptional from start to finish. There was a slight mix up with delivery but this was the 3rd party transporter's fault, not My Wickers fault. Could not be happier with the product and the outdoor protection covers we purchased as an add on. Cushions also excellent. I would not hesitate buying online from my wicker in the future

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Pricey
PriceySydney
  • 3 reviews
  • 1 like

No fuss no nonsense and fine product,

published

Visited showroom and was impressed with the quality and always good to talk to the owner of the business(Simon).
Purchased 7 ways lounge setting online.A minor hiccup or two in ordering and delivery but Simon sorted it all out promptly.Recommend this company for the products and the service from Simon.Our lounge setting was ideal for our outdoor entertaining area.

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Highly recommend!!!

published

I made my purchase online and from the beginning simon was prompt in replying to my emails and happy to adjust my order as i changed my mind afterwards. He was happy to refund me the difference with no hassels. I received my product a little over a wk after making the order and i was more than happy with the quality of it. It was perfect!
Would definitely recommend them to anyone and will shop with them again if i need anything more

Simply the best product and customer service

published

We purchased online and found the customer service to be excellent and helpful. The product we purchased was - SEVEN WAYS DINER LOUNGE WICKER FURNITURE SETTING.

Which we are very happy with the quality, you won't find better. We had a bit of a look around before buying this and the pricing is a lot higher in stores and is not as good in quality. We estimate to have saved just over $1000 purchasing our setting compared to others in the market.

Very happy with our purchase. The setting is large sturdy well made and comfortable. Perfect for our family the the use we require. It also has a weather cover if required.

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Review collected in partnership with My Wicker

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Helen Pinchen
Helen Pinchen
  • 2 reviews

Two seater sofa for alfresco

published

After much searching online, I decided on this company - their website was informative and they had just what I had been looking for - a good looking, right sized for my space sofa. Wasn't looking for a side table but that came as part of the set so a bonus really.
Purchasing process was easy - I had email correspondence with Simon to assist me (I am located rurally). Delivery was swift but unfortunately part of my sofa arrived damaged - this situation was rectified immediately by Simon and a replacement was back with me in a couple of days.
The quality is great, product is as described online, service excellent!
I will not hesitate to recommend them.

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Review collected in partnership with My Wicker

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Excellent product looks great on our patio, very flexible configuration.

published

Found it on-line after looking through stores for over a month. Was able to visit their warehouse showroom to see first hand and we were impressed. Ordered Saturday and delivered following Friday.

David Cross
David CrossBrisbane

Amazing service!

published

Purchased Friday lunchtime with request for phone call when it was due to be delivered. Got email confirmation as well as a phone call on the delivery day advising ETA.

The delivery came as advised - the very next day after I ordered no less!!

Great quality, as it was advertised. Can't recommend highly enough.

David Cross
David Cross

PS: - Invoice / Shipping ID (Transaction ID: 215885135 / Order #8631)

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Review collected in partnership with My Wicker

Outstanding service

published

Could not be happier with the service we recieved from Simon. We purchased online and recieved our product less than a week later. Simon was prompt with replies to my questions and was more than helpful. The setting we purchased was exactly what we were after but could not find in any store in Adelaide. I would highly recommend My Wicker to anyone looking for outdoor furniture. A pleasure to deal with and a high quality product delivered. Thankyou!!

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Questions & Answers

Paul
Paulasked
Physical store

We live at Clayfield in Brisbane. What is your nearest store to us thank you?

No answers

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My Wicker

Details

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CategoryOnline Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedOutdoorOutdoor
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