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My Wooden Toys
4.2 from 5 reviews

Reviews

4.2

5 reviews
5
(4)
4
(0)
3
(0)
2
(0)
1
(1)
  • Product Quality
    5.0 (1)
  • Return Claim MadeYes (0) · No (1)
  • Shipping
    5.0 (1)
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Renee

ReneeSydney, NSW

  • 3 reviews
  • 1 like

Beautifully crafted - quality toys at reasonable prices

published

I have purchased several toys from these guys now and they are wonderful. Can’t more highly recommend these guys. Their toys are well made, I have the wooden box with all the locks and keys as well as the blocks and cart and a bunch of their wooden puzzles. Delivery was fast and communication from the company was excellent.

Product Quality
Shipping
Return Claim MadeNo

really happy

published

Order was sent promptly and items packed well. The quality of the items matched my hopes. Would gladly use this company again!

1 comment
My Wooden Toys
Douglas W.My Wooden Toys

Thank you so much. Really appreciate your kind words

Annabelle

AnnabelleVictoria

  • 2 reviews
  • 3 likes

Happy customer

published

My item arrived promptly. I am very happy with my purchase, it is great quality and very reasonably priced. I will definitely be looking again for Christmas presents for the little ones in my family.

1 comment
My Wooden Toys
Douglas W.My Wooden Toys

Very glad you where happy with your toys. Thank-you for taking the time to write

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amylou

amylouMurwillumbah

  • 20 reviews
  • 7 likes

Use on a regular basis

published

I found a bad review for this business and felt the need to respond. My mother and I often use this business to purchase birthday and Christmas presents. I find the service efficient and helpful. I receive items quickly and am always happy with the quality of the products.

1 comment
My Wooden Toys
Douglas W.My Wooden Toys

Thank-you so much.. I really appreciate what you have written and thank-you for your orders and support... Doug

No Customer Goodwill. Make promises then go back on them.

published

Bought a couple stocking fillers for the kids at Christmas. Product never showed up. Company said they would resend my order but after many weeks and a couple of unanswered emails later they then go back on their word and say so sorry can not resend. If you say you are going to resend something you should do so not go back on your word even if your insurance doesn't cover it. So much for customer goodwill these people couldn't care less!

Bad communication. Bad service. No customer goodwill. Go back on their word.

1 comment
My Wooden Toys
Douglas W.My Wooden Toys

Questions & Answers

Happy

Happyasked

My Wooden Toys

What are you going to do about my missing dominoes then? The parcel was full as it had been packed but I only received 3 toys, the dominoes were missing and you have not responded to my THREE emails so far! I agree, honesty, integrity and customer service NIL.

4 answers
My Wooden Toys
Douglas W.My Wooden Toys

Hi there
I am very sorry about this but i have not received any email from you. I am more than happy to solve this issue but I need to know who you are, what your email is and your order number. Can you please email me so this can be resolved as quickly as possible. if you have emailed me can you please check that the email address is correct.

My Wooden Toys
Douglas W.My Wooden Toys

If you do not hear from us via email it is probably because you are using the wrong email address. Please write your last name here or your order number.

Happy
Happy

Oh my gosh I am so embarrassed. Somehow your name has come up when I searched for reviews on "My Real Toys". Because many of their toys are wooden, I assumed that was another name for the same company. If that is not so, and it doesn't seem to be now that I checked you out, I would like to apologise wholeheartedly for my mistake.
Clearly, you ARE an honest company by your quick and polite response to my rather angry message. So sorry!!

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