Use another service
I was a member for five years. The only reason l used the service was because l had a gambling addiction and there was no other competitor. For regular payments once set up, it works. But for individual payments, l had multiple errors with money sent to wrong accounts at wrong dates, no apologies and poor explainations re actions and the real reason. No interest on monies in account. Also, as a casual worker, they have no way to run a budget that allows for differeing incomes. You must enter a fixed income, then annoy you over and over if you are either over or under it. They dont action complaints. Prey on vulnerable.
Tough Choices made Easy
The team at MyBudget have been amazing a bout how to re-arrange my life for a better long term solution. Times are tough for me now, but with their help I have now got a future.
Budgeting became my downfall, but now its my positive with control that works for me. They helped me through my negative situation every step of the way and I am now on a road of recovery.
They took great care with managing my mental health aswell, which through all the stress, allowed me to keep focus and make sure I had a positive experience as best I could.
Easily recommend them and wish I had joined them long before. Highly recommend this team and business!
Total Empathy and lack of judgement
The one thing that I would say about their services that is always overlooked is the total empathy and lack of judgment regarding a persons finances. As someone who was initially embarrassed about the mess I’d got myself in with my money, I found them totally non-judgemental and made me relax instantly. You can’t put a value on that because the difference it immediately made to my mental well - being was priceless. Thank you
I wish I had come to my budget sooner. Tamara who is my online angle and Kylie who initially helped reorganise my financial life are both god sent. I was so stressed and anxious each day thinking about how to make ends meet and now I see that this won’t be something I have to deal with anymore. I am forever grateful for their kindness, understanding and support. Thank you
This survey is with the honest experience for me being with my budget for nearly a year.
I think this is one of the best things I have done for helping myself financially.
My budget is great and the way they have been helping me all this time I have no words to the k them .
So if you are thinking of using them help you with your budget go ahead and do it.
You will never regret.
Interested to see so many positive reviews and minimal negative.
Second time with Mybudget (first in 2009) & I'm coming up to 3yrs.
There are many benefits and they have been great- i have even left a previous review, noting that.
However, I find myself becoming increasingly dissatisfied. I write very clear message & they are often not followed as asked. They take sometimes days to respond.
Which means I have to call, which I LOATHE. The wait times are absurd. I appreciate it is busy, but, i have on two occassions formally complained about responsiveness- suggesting a hold system that notes how long the w...
Amazing empathy and service from each and every consultant I dealt with over the phone. Very rare these days..
I came to MyBudget because I had a few debts that spiralled out of control. They were able to keep the wolf away from my door by setting up affordable payment plans with my creditors. I have reclaimed my life whilst still meeting my responsibilities.
Totally awesome so satisfied
I was procrastinating so badly about contacting My Budget. Once I spoke to Nick, Jade and Gabrielle I don’t know why I was. It has been the best decision I have made. The team have been so helpful and have answered way more
Questions than I ever thought of. Best decision ever.
Amazing service and outstanding support
The My Budget team are amazing. The team have been friendly, informative & supportive. We now have a future of savings to look forward to & a life free from financial worry. So very grateful for the time they have spent with us & how easy the team made this experience for us. Could never put into words how truly wonderful this has been for our family.
So happy we signed up
We've only been with my budget for just over a week and we're already so happy with the services.
We had unexpected repairs on our car and i just called them and they sorted out the budget and sent through the money that was needed. Previously this would've stressed me out to the point of having an anxiety attack because i wouldn't know what to do or where we would get the money from. Definitely no regrets.
My budget have been absolutely fantastic in terms of getting our budget under control and we can’t wait to see what the future holds for us in twelve months as our main goal is to pay off most of our debts and to also have some savings to be able to do the things we want to do.
My own personal financial coach!
Understanding, proactive and use a positive approuch. I dont fear recieving a bill now or put off opening my mail! I feel like i have a personal banker and PA, keeping me on track and organising me! Juggling life, bills and work was overwhelming until Dee and Tamara stepped in. Im so happy to be part of the mybudget family, i see light at the end of the tunnel, have reduced anxiety over credit card debt and have a plan in place to really see some positive changes to the way i spend and manage everyday life. Thank you to the mybudget team, you are so prompt, proactice, excited and positive. I know longer fear bills and budgeting. Great service!
Best decision EVER!
We've been with MyBudget for 10 years now and it has been the best decision we ever made! It provided structure, accountability and if something terrible happens they have friendly staff just one call away to help you work out your financial needs. Since we signed up, we have paid off debt, refinanced, saved for a home and we've been on several overseas holidays... they truly are a personal trainer for your money.
Amazing service , best thing we eva did was contact my budget
Financially we was in a scary place so we thought we would contact my budget who treated us with dignity and respect. The understanding Of staff and helpful advice they give is amazing , highly recommend my budget to anyone.
I don’t know where I’d be without MyBudget
Financially, my family was in a scary position .. we decided to contact MyBudget and it was the best decision we could have made. Not only did they treat us with dignity and respect at our most vulnerable time, but they even went above and beyond to assure us we wouldn’t be behind. At the end of the day, they are running a business and they had no obligation to do what they did to assist us further but they did it anyway. We are beyond grateful.
The best financial decision I’ve ever made
Being a single mum to a special needs child, MyBudget has helped me manage my financial responsibilities in a caring and organised way. Saved my life. No issue is too much and they are always available to help with any worries I might have.
Outstanding product and service.
Mybudget has been fantastic. The service they provide is beyond comparison. After struggling for many years we are finally getting on top of our finances. The staff have obviously been chosen for their customer relation skills and been well trained to get the best out of their product. In the 3-1/2 years we've been with them, not once have we had a bad experience or been inconvenienced in any way. Thankyou.
I feel like I have close friends looking out for me!
I recently joined My Budget and I have been dealing with Tamara in the set up stage.
I had to add a few things onto my budget at the last minute and Tamara made no judgement, she just made it work.
I honestly felt like I was dealing with a friend who had my back.
Thank you so much Tamara.
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Questions & Answers
Why are none of your positive reviews from Verified Customers?? Why do they all read like the first twenty seconds of a radio advertisement?
lol even in their tv ads they have to say REAL MB customers cuz when they first started out they would use actors in different roles in different ads. Not only that but seems to me their service has not improved at all in 10 yrs so they gotta make themselves look good somehow cuz most ppl that have been with them regret it.
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