Sorry My Budget I can't give More then 2 stars
I was really excited to get started with My Budget, I needed help organising my finances, I did not have much debt but I am living week to week. Well after a couple of calls from the people that book the initial appointment I was booked in. After I had my two hour consultation I was told that I can't be helped and they won't be taking me on as a customer. I felt really disappointed and let down. Unfortunately I was told that after doing my budget and the figures I would not be able to afford there service fee and ongoing fees. I work 4.5 d...ays a week, have employment. This service is only for the rich who earn over 50000. Its suppose to be a budgeting service to help those in need. Just a money making scheme. Save your time, do your own budget!!!!! August 19th 2019 Update: Not what I expected!!!! Was told after two hour appointment they would not be taking me on as a customer. I really needed help and was upset by this. I was told I could not afford the my budget fees.
They are just after your money. Dont fall for the Compassionate Routine
Today i have spoken to a lady who stated that i was contacting My Budget too often and if I continued to contact My Budget I would be charged $20 per contact. She stated if i was unsatisfied with that I may prefer to cease my relationship with My Budget. I paid $1000 to establish my account and $2000 per year for services provided. I am disgusted with these tactics. I want to know how many phone calls i have made to upset My Budget. I also want to know how many calls is too much per week. I want an undertaking that no excess fee will be charged. I was a very happy customer. But now i am just disgusted. KURT
Absolutely rocked my world!
I started with MyBudget a couple of months ago and I have never been this stress free when it comes to my finances, and I feel like everything is under control. I spent a fair amount of time worrying about if I ever had enough money and now I barely even look at my bank account. This isn’t just a budget, it’s a lifestyle change and it’s worth it. I never realised something like MyBudget existed and I’m really happy that it does. I’m saving enough money now that I could easily go on an overseas trip in the next coming months which is my dream.
It couldn't have come at a better time
I joined My Budget over 4 years ago when I was in financial trouble.
They not only got me through my dark days, but were there to help and guide me whenever I needed them. I would definitely recommend them if you need help or advice.
I cannot thank them enough .
It’s all smoke and mirrors!
We were told we would have all monies paid on time and a fairly large savings on our initial consultation, boy did that change once we signed up! All payments inc mortgage were late within 6 months with nil savings! This didn’t happen when we were managing our own money. We engaged my budget to tidy up our spending whilst were going for a renovation loan but it all went horribly wrong
So happy with My Budget
Getting paid every fortnight ended up making me feel sick, I didn’t know what to pay first or if I could even afford to pay my bills. My Budget take all my stress away. They work with you every single step of the way to make your life a hell of a lot less complicated. I have already told numerous people in my life to get on board!!
After finding us struggling financially and not sure how we were going to get on top of all our expenses and debts I made contact with MyBudget. After their assessment of our situation they have got us back on track and their service saves us all the hassle of trying to sort out what needs to be paid when and making sure we have the money available. They even help us manage our money if an unexpected expenses pops up.
Thank you so much for all your help.
I spoke to my budget after finding myself with no idea how to make ends meet. I was living pay cheque to pay cheque. And any unexpected costs just did get paid.
I literally threw everything at the constultant, burst into tears and asked him to fix it.
I have a budget I can stick to. I have savings. I can even pay unexpected costs.
Nothing was to hard for them, they always were happy to listen and show me ways to make it work.
I can't thank them enough for everything they have done for me.
Best thing I did to sort out my finances
I had heard about Mybudget from a friend and was sceptical to start off with. I had some debt and was terrible at budgeting. It took me a good 12 months to finally meet up and have a consultation. It was the best thing I did. They take away all the stress of managing all your bills, debt and direct debits. When you get a bill you just send it to them and they take care of it. They take care of all your bills and direct debit. They also helped negotiate a late bill i have and arranged a payment plan. I didn't have to do anything. The customer se...rvice is absolutely amazing and all the reps i have spoken too have been caring, respectful and extremely helpful to go out of their way to help you. A lot of them talk to you about how they were in the same situation. I'm a lot more stress free. The only negative thing I would say are their fees. They are pretty expensive but for me personally it was worth it considering I was so stressed and anxious about my money issues. The other downside is i'm worried of now becoming too reliant on their service. Once you're back on track start learning how to budget yourself because if you stay with them they charge you admin fees. Overall highly recommend for anyone struggling with debt and managing their money and getting back on track.
Too many different people to deal with
Since starting with MyBudget we are able to put money aside. The downside is there are so many workers looking at our budget and they don’t fully read the messages we send and always ask the same questions over and over again. It’s not good customer service. It’s annoying. We are putting our trust into this company to help us with our budget, but we get asked the same questions multiple times even after we answered them and gave explanations. There are so many different people looking at our budget and they all aren’t on the same page. I also h...ate that our messages aren’t in order until they go into archive. Their system needs to be updated so the messages are more in order so when we go back in to retrieve latest messages we aren’t scrambling to find the one we need. It’s rather messy and confusing. I’m happy that we are getting on track, but unhappy with how clueless some of the workers are when they ask the same questions over and over or tell us the same thing over and over after we’ve explained the situation. Needs to be better. PLEASE!!
We have been with my budget for around 3 months they have helped us get on track with our money and made sure all bils are paid on time and in full they are amazing and have helped us become stress free and to concentrate on our children.
Thank you my budget we couldnt have done it withut you
Lives up to expectations and promises.
Before MyBudget I was struggling with debt and unfortunately not able to properly manage my own finances. I had to swallow my pride a little bit and through the recommendation of a family member, request for the services of MyBudget. It took a while for me to get back on track, but MyBudget was with me every step of the way, and really living up to the promise of a life free of money stress, while helping me save money. I really did not want to stop using their service (especially since they take care of it all!), but I am in a comfortable position where I can confidently manage my own finances, which I have MyBudget to thank. I would happily recommend their service to anybody.
My Budget helped me get back on my feet.
My Budget help me after a back up, it was one less thing I had to think about , I could use all my energy on getting my family back together .
So easy to use .
They where very helpful
Answered my questions
Help myself and my children going on a holiday
You would get a bill and My Budget would find a way to pay it .
You never thought about the Bill's and or money .
Thank you for you help My Budget
Got me out of debt
Back in 2014 I was living pay check to pay check I had more money going out then coming in i was in serious debt I needed help i took steps and found my budget and I signed up and 5 years later I'm completely debt free and I thank the my budget team for getting me there i will always recommend them to anyone who needs help
Thankyou again my budget
Late payments. Lost my details
I have been with My Budget for a month now. Firstly. My payments can be up to 8 days late. Leaving me without food and medication. Secondly. How many staff members do I have to deal with? 6 so far. Thirdly. They have already cost me $30 in late fees by not paying my bills on time. Fourth. I have been asked for the same details three times. And then they told me they didn’t have my details and would cost me a further $40 to set up this dd. More money worries than before I joined.
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