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Myer
1.9 from 1,608 reviews · View Statistics

Reviews

  • Product Quality
    4.8 (84)
  • Return Claim MadeYes (12) · No (76)
  • Shipping
    5.0 (33)
  • Customer Service
    5.0 (54)
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Dee

DeeMudgeeraba, Gold Coast, Qld

  • 24 reviews
  • 8 likes

Awesome costumer service

published

I had been shopping in myers robina and Pacfair all I can say their costumer service are always above and beyond helpful and incredibly patient. When I have a returning,
Swapping or even just trying on I never feel any complain at all, always been helpful in my personal experience even when I shopped online

Keep up a good work

Product Quality
Customer Service

Best Customer service at Sleepmaker at Myer in Brisbane city.

published

We went to Myer in Brisbane City to purchase mattress at Sleepmaker. The customer service was absolutely outstanding. The Sale person(Chris) had very good knowledge of all different range of products and helped us to find the most suitable and affordable mattress for us. I will definitely go back again to purchase next one from them in the future.

Customer Service
Return Claim MadeNo
Store LocationMyer at Brisbane City
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David C.

David C.Sydney, NSW

  • 6 reviews
  • 3 likes

Quality Products on Budget Price

published

I have been customer for Myer since I cam to Australian 20 years ago. Those guys always have generous special prices with a very good quality.

Product Quality
Customer Service
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Hamsterblog

HamsterblogSouth East Queensland, QLD

  • 5 reviews
  • 1 like

Great customer service

published
Product Quality
Customer Service
Liz

LizMELBOURNE

always found it works for me, love a bargain and free delivery.

published

wha t can i say it works
not sure whether I get points though, never checked.
love free delivery and a bargain

Incentivised ReviewNo
Mary

Mary

  • 3 reviews

Very helpful staff

published

I shopped at Myer Maroochydore last Friday and bought 4 clothing items which were on special (buy more and save more!) The total amount was $204. When I checked the online prices, they were more cheaper by $30. So I went back to the payment counter and I was served by Sarah. She has assisted me by refunding the $204 and then matching the online prices. She told me that they don't always do this assistance so I have to be careful next time. I find it very misleading that the instore shop prices is different from buying online. Anyway, she helped me and I was very pleased with her service. Bravo Sarah!!

Customer Service
Incentivised ReviewNo
Inderpreet K.

Inderpreet K.Sydney, NSW

Debbie from YSL department

published

Debbie from YSL very nice person. Very friendly. Very informative and supportive. I always buy from her now. She’s very helpful as well and dosen’t judge you if you take your time to decide and ask her about discounts and stuff.

Product Quality
Customer Service
Cris M.

Cris M.Tasmania

  • 5 reviews
  • 2 likes

Glad with my purchase

published

My order (sunglasses) arrived on time, very well packaged, in perfect condition, and exactly as described. I only didn't receive an email saying that it was coming, and I thought I wouldn't receive it too soon. So, I got in touch with the customer service, which I found pretty good and quick. I talked to someone who informed me that there was nothing wrong, and my order would arrive on time. He was right, and I hope Myer Online keeps that good job because it's so much better to shop online.

Product Quality
Shipping
Alison

AlisonSydney, NSW

Le Creuset pot

published

Bought a Le Creuset pot from the city store. Nadia was super helpful, I was very happy with the purchase!

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Product Quality
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Hawk

HawkMelbourne

  • 8 reviews
  • 1 like

Customer Service at its best

published

Visited Southland store recently to return a faulty mens shoe item, the gentleman who served me could not have been more accommodating. On leaving the store I shopped headphones, again the 2 staff were amazing in the service they provided. Well done Myer, great staff make the difference.

Customer Service
Incentivised ReviewNo
Store LocationSouthland
Lisa-Marie Rose

Lisa-Marie RoseSouth East Queensland, QLD

Healing

published

We found Amanda at myers Maroochydore very knowledgeable in her information on sleepmaker mattress options. We bought from the new range and have found it is a new level of mattress for us. Extremely comfortable and stretches out your spine , as it is very roomy and good for tall people as I am six foot myself. Very high up and definitely does not move much when your partner moves in the night. Good choice. Thankyou Amanda.

Product Quality
Customer Service
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Joe

JoeSydney, NSW

Amazing service!

published

Hello, I wanted to share an amazing experience I had at the Myers City Store last week. I don't often praise big stores, but this time round I wanted to do a call out to Christine from the Dior counter. Christine was brilliant not only with the incredible, absolutely best facial I have ever had, and I have had a few, her hands are magic! But also her cheery, informative nature that makes you feel she really does care and offers great advise without being pushy. Thanks Christine, hoping Myers are taking good care of you!

Product Quality
Customer Service
sylvia giri

sylvia giri

  • 3 reviews

Friendly staff

published

I was in Myer on tuesday and had to go to the lingerie department at Highpoint I got served by a lady call Silvana she was the most loveliest person I have ever meet in a store yet she was so helpful patient and very friendly nothing was to much for her I wish we had more person like her in our retail stores Myer I hope you give this lady Recognition we need more people like her Silvana thankyou for a enjoyable shop at Myer keep up the great work

Product Quality
Customer Service
Ola

OlaSydney, NSW

Shopping

published

Good promotions:)
I can always find something new for my wardrobe. Very good quality. Highly recommend to everyone who loves shopping :)

Product Quality
Customer Service
janine s

janine sGippsland, VIC

  • 10 reviews
  • 8 likes

Great customer service

published

Took online items back to FountainGate store Mens dept Excellent Staff Rang first to explain gentleman was so nice and helpful Highly recommend

Customer Service
Incentivised ReviewNo
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Questions & Answers

Harriett G.

Harriett G.asked

Myer

Hey.
I recently purchased and item from Myers.
Received an email saying my item is being processed for return.
Then another email to say my item is out for delivery. And then a third email to say item has been returned.
Has anyone had this problem?
Going to try and contact Myers but phone calls a little bit of a wait and I’ve got classes to attend.

1 answer
Reviewer R.
Reviewer R.

If the answer is yes or no.. I don’t understand how that resolves your particular purchase. Sorry

David Briggs

David Briggsasked

Myer Online Store

Hi, do you have in stock a pair of Grosby mens "marcy" navy slippers size 7
David.

2 answers
David Briggs
David Briggs

? please answer my question, David.

Reviewer R.
Reviewer R.

Yes at my store

Ian Wilson

Ian Wilsonasked

Myer Online Store

Hi there I have ordered the Beatles lego and noticed the money has come out twice ,once on Weds 14th April (with my reward taken off )and again on the 23 April for the full price of $129 ,could you please explain why to me as I only wanted one of these .Thanks for your help cheers Janice

1 answer
Reviewer R.
Reviewer R.

Why ask consumers?

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