Reviewer Photos & Videos
Reading the very poor reviews of Myer online shopping was very reluctant to use them, indeed even trying to buy the product from the UK. Unable to do so, decided to chance it and ordered a moisturiser on April 7 thinking would take at least several weeks. Delivered this am (Easter Sunday) on April 12, 7 days after ordering and in excellent condition. So thank you Myer.
- Online Store
Prompt delivery and arrived in a gorgeous packaging :)
On top of that, I saved $65 and was granted free delivery!
I will definitely re-order from Myer in the future to pick products for myself or as gifts for my loved ones.
Came well packages in good time
i enjoy shopping at Myer in store, but there isn't a store close to me so I thought I'd give online stopping a go. i purchased a kids hat, a air fryer attachement and two artificial plants. I was very curious to see how the artificial plants would be packaged, and I was very happy to see how well packed they were, absolutely no damage at all.
Positives overall was items received in good time, sale items at a great price, and items were all as described.
I would shop online wit Myer again
Thank You, to the helpful and friendly staff at the Clinique counter.
A huge ‘Thank You’ to the helpful and friendly ladies at the Clinique counter at Myer, Doncaster. I am always impressed with the ladies who have excellent product knowledge and provide friendly customer service.
Cannot fault MYER online shopping. Have used it many times this past year without having any problems. Excellent service. Items were always delivered promptly & usually within the expected time frame. Will continue to use this service.
- Online Store
I have been shopping on the myer website for a few years now and I always have had such a positive experience. The items are good quality for what you pay for. The whole order process is easy and shipped so fast.
Good choice and quality at Myer
Good choice and quality at Myer - all items on the site are as is when you go visit in store and quality id there when buying. Plus the Myer points.
Electrolux silent performer vaccum
I quite like this vacuum i am a fan of electrolux. I did think i had purchased the animal one but did make a mistake and selected the wrong, in desperation of a vaccum i kept this one and have been pleasantly surprised with this purchase. The suction is very high i have 2 pets 1 boarder collie x dachshund and a chihuahua and with ease this vaccum will remove all hair from the tiles and carpets.
Wharehousemen dispatch personel super helpful
Rang the online delivery department about when my online order might arrive. The chap traced the order, went into detail explaining where it's coming from etc, answered every question I had plus more! Was charming and polite. They are a credit to Myer. This is why I love Myer, their staff are exceptional.! Best online store service to date.
- Retail Stores
Exceptional Customer Service
Wonderful Iron which replaced the one I had for 6 years. I do a lot of ironing as my husband is an Anglican priest and it glides, steams, with effortless ease and perfect results
Exceptional customer service by Lena at the Chatswood NSW store today
I was shopping for a top and also a christmas tree today at Myer Chatswood in NSW. In the tree section on level 6 I asked for some help to find the particular size tree I wanted and the retail assistant there (dont have her name) told me she would go out the back to find one as there wasnt stock on the floor. Cut to me waiting for at least 15 mins with no sign of this assistant. I had one person from a nearby section ask me if I needed any help after about 10 minutes and when I explained, she said that it does usually take a long time and to ke...ep waiting. Finally, the right person came along, Lena, and when I explained the story she immediately said she would go and find me the tree and was back in about 4 minutes with it. Not only that, the top I wanted to purchase in the same transaction was not coming up on her system so she walked down herself to get the code from the person at Seed so she could enter it manually. Then, after all that, she wheeled the trolly herself out to the car park and helped me put the tree in my boot as I had my daughter in the pram. Fantastic, exceptional service!! She more than made up for the sub par experience I had with the initial retail assistant (who never ended up coming back!).
Morgan in Dior at MYER Chadstone great customer service.
Morgan has restored my faith in purchasing from Myer. Great customer service, product knowledge and communication that is not often experienced. Person to person service much better than purchasing online.
Fantastic customer service
Fantastic service from Jenna from Clinique on Saturday at Joondalup. Jenna has served me a couple of times now and always goes out of her way to give me great advice and make sure I get the right products. A huge thank you to Jenna and Myer.
Heritage Cotton Mattress Protector
I purchased a Myer Heritage Mattress Protector Superfine 100%Cotton. I am so impressed with this Mattress Protector. It stays put and is great quality, comfortable and cool
I have a Sheridan one that constantly moved and might I add is not of the quality of the Heritage one. Sad for me as I was a big Sheridan fan. Well done Myers, this is a Quality product.
December 7th 2019 Update: Gazman linen shirt
I purchased a Gazman Linen shirt it wasnt available in store and the lovely assistant did a ipad order for me. I received in 3 days free postage.. Great service.I have done this before and am extremely happy with Myer. Thank you very much . The Quality of the shirt is amazing.
Great service from leonardo sydney city
Our office required an updated coffee machine. Over the phone,leonardo price matched with another retailer [$150.00 discount]. The very next day walked with the machine to our office during his lunch hour! Will make sure we come back again for such outstanding service..Thank you leonardo!
Excellent customer service
I was in the Northland VIC MYER over the weekend and was looking to buy a gift from a wedding gift registry. The lady sales assistant that served me went above and beyond in helping me meet my needs she was so good, she was the only one I could see on the home ware floor but really helped me pick what to get from the registry she knew most things and where they were on the shelves and helped me put together a selection of gifts for the bridal shower. She was pleasant and amazing to deal with.
I attended Myers Bra and underwear section at Myer Southland 30/09/2019 after having been to a number of shops that day. The lady (Angela) in this section was excellent she could not do enough for me and the others she was attending to. Also knew her product.
Sorted my problem very quickly and efficiently.
Excellent service and would shop with Myer again. Myer is a customer focused shop. I get very good service every time i shop there. Yes sometimes you have to wait, it's understandable when staff are busy. I have been shopping with Myer for the past 30 years.
Great retail store.
Customer Service-Myer Fountain gate
Carolyn was excellent and very diligent during my shopping process in skin care at Myer Fountain gate. She answered all my quetions and provided a great deal for me. Very professional and helpful .
Great customer service
Ben in the fragrance department at Myer Morley, Perth WA is fantastic. He helped me to choose an appropriate fragrance for a gift and then went out of his way to wrap the gift beautifully for me. I had never been offered gift wrapping before. Ben has a lot of patience and insight with fragrances. I will be happy to buy more fragrances through Ben again!
Excellent service - men's suit
My husband and I went to Myer Doncaster last Sunday the 11th of August to buy a men's suit. We were greeted by Simon and he proceeded to give us outstanding customer service, sizing up my husband perfectly and giving expert advice regarding the cut of suit that was the right fit for my husband's body type. We discussed our needs, as well as the occasion that we required the suit for, an upcoming 40th birthday celebration in Las Vegas. Simon clearly understood what we wanted and needed before we even knew ourselves! He suggested perfect accessor...ies and advised how to wear, travel with, store and care for the wool suit. We couldn't have bee happier with our experience at Myer Doncaster thanks to Simon. We will be recommending this department to our friends and family. He made the whole shopping experience a pleasure. Thank you.
Had My Doubts - But Not Any More
Have recently ordered a few things online from Myer, saving myself from venturing out in the bitter August winds. Have had reservations regarding this process as I have heard mostly negative comments from friends and family. So with hesitation and crossed fingers, I placed my orders. I received confirmation e-mails (order number, tracking information and estimated delivery) within a matter of hours (so far so good). As already stated, I had my reservations so I began thinking all was going too well and that I would regret my decision to order o...nline (have to admit I believe in people working in the stores - old fashioned, yes, I know, but hey, it has worked for a very long time - it is called employment). So imagine my delight when my doorbell rings and it is my first order being delivered two days later with my second and third orders arriving the next day. Everything was there and everything correct! I have to admit this experience with Myer On-line has been fantastic and I have enjoyed telling friends and family just how well my on-line shopping panned out. Keep up the good work!
Great customer service
Today I purchased a Dyson vacuum cleaner from Myers Highpoint. Tom from the electrical department went out of his way to find me the last model within the store and then made sure the warranty was registered with Dyson so I would not experience any possible future issues if something went wrong.
Tom did this after he heard another staff member ( my initial contact ) inform me that their were none left of that model and then rudely walked away , well done Tom you turned a negative experience into a positive one.
Congratulations Myers for employing someone like Tom.
- Online Store
Fast and Efficient
I ordered boots from Myer on Sunday afternoon and it has shipped by Tuesday and have received it Wednesday. I think that is fast for standard free delivery. Received in perfect condition and fit perfectly. No problems. Happy with the service would use again.
- Retail Stores
Thank you for helping me find my perfect foundation
haven't been able to found a foundation to suit my skin in years they all have a yellow tinge I went Myers Kotara they took the time professional friendly staff to assist me and finding the correct foundation they were friendly helpful full of information would not have been able to find it without them thank you
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