Reviewer Photos & Videos
Fantastic customer service
Fantastic service from Jenna from Clinique on Saturday at Joondalup. Jenna has served me a couple of times now and always goes out of her way to give me great advice and make sure I get the right products. A huge thank you to Jenna and Myer.
Heritage Cotton Mattress Protector
I purchased a Myer Heritage Mattress Protector Superfine 100%Cotton. I am so impressed with this Mattress Protector. It stays put and is great quality, comfortable and cool
I have a Sheridan one that constantly moved and might I add is not of the quality of the Heritage one. Sad for me as I was a big Sheridan fan. Well done Myers, this is a Quality product.
December 7th 2019 Update: Gazman linen shirt
I purchased a Gazman Linen shirt it wasnt available in store and the lovely assistant did a ipad order for me. I received in 3 days free postage.. Great service.I have done this before and am extremely happy with Myer. Thank you very much . The Quality of the shirt is amazing.
Great service from leonardo sydney city
Our office required an updated coffee machine. Over the phone,leonardo price matched with another retailer [$150.00 discount]. The very next day walked with the machine to our office during his lunch hour! Will make sure we come back again for such outstanding service..Thank you leonardo!
Good display in store and very enjoyable experience and friendly staff ..
Star rating is 5 for perth city beautiful store much recommended than other myers at any other place in here
Excellent customer service
I was in the Northland VIC MYER over the weekend and was looking to buy a gift from a wedding gift registry. The lady sales assistant that served me went above and beyond in helping me meet my needs she was so good, she was the only one I could see on the home ware floor but really helped me pick what to get from the registry she knew most things and where they were on the shelves and helped me put together a selection of gifts for the bridal shower. She was pleasant and amazing to deal with.
I attended Myers Bra and underwear section at Myer Southland 30/09/2019 after having been to a number of shops that day. The lady (Angela) in this section was excellent she could not do enough for me and the others she was attending to. Also knew her product.
Sorted my problem very quickly and efficiently.
Excellent service and would shop with Myer again. Myer is a customer focused shop. I get very good service every time i shop there. Yes sometimes you have to wait, it's understandable when staff are busy. I have been shopping with Myer for the past 30 years.
Great retail store.
Customer Service-Myer Fountain gate
Carolyn was excellent and very diligent during my shopping process in skin care at Myer Fountain gate. She answered all my quetions and provided a great deal for me. Very professional and helpful .
Great customer service
Ben in the fragrance department at Myer Morley, Perth WA is fantastic. He helped me to choose an appropriate fragrance for a gift and then went out of his way to wrap the gift beautifully for me. I had never been offered gift wrapping before. Ben has a lot of patience and insight with fragrances. I will be happy to buy more fragrances through Ben again!
Never had a problem with Myer online
I have made a big number of online orders over past years and never had a problem... Better than many of online retailers out there... Will keep ordering over and over
I have never had a problem buying from Myer. I have used them to buy cosmetics and as well as an appliance which had to be returned as it didn't work...all went smoothly and a replacement was sent after returning the broken one, all at their expense. Only downside is the online site has seriously limited items compared to their stores which seems a very strange way to do business in today's world.
Excellent service - men's suit
My husband and I went to Myer Doncaster last Sunday the 11th of August to buy a men's suit. We were greeted by Simon and he proceeded to give us outstanding customer service, sizing up my husband perfectly and giving expert advice regarding the cut of suit that was the right fit for my husband's body type. We discussed our needs, as well as the occasion that we required the suit for, an upcoming 40th birthday celebration in Las Vegas. Simon clearly understood what we wanted and needed before we even knew ourselves! He suggested perfect accessor...ies and advised how to wear, travel with, store and care for the wool suit. We couldn't have bee happier with our experience at Myer Doncaster thanks to Simon. We will be recommending this department to our friends and family. He made the whole shopping experience a pleasure. Thank you.
Had My Doubts - But Not Any More
Have recently ordered a few things online from Myer, saving myself from venturing out in the bitter August winds. Have had reservations regarding this process as I have heard mostly negative comments from friends and family. So with hesitation and crossed fingers, I placed my orders. I received confirmation e-mails (order number, tracking information and estimated delivery) within a matter of hours (so far so good). As already stated, I had my reservations so I began thinking all was going too well and that I would regret my decision to order o...nline (have to admit I believe in people working in the stores - old fashioned, yes, I know, but hey, it has worked for a very long time - it is called employment). So imagine my delight when my doorbell rings and it is my first order being delivered two days later with my second and third orders arriving the next day. Everything was there and everything correct! I have to admit this experience with Myer On-line has been fantastic and I have enjoyed telling friends and family just how well my on-line shopping panned out. Keep up the good work!
Very Speedy Service and Quality Products
Every time I order a product from Myers it arrives in a couple of days. I'm honestly blown away with the speed and as a bonus my last order included some perfume samples. Well done Myers :)
- Online Store
Always quick delivery, easy returns
Love shopping online for Myer. Avoids crowds, often purchase all interested things then return those that don’t work. Very easy to return items and delivery is always super quick (Sydney metro).
Myer online shopping is always a pleasure
Items arrive within 2 days, beautifully and carefully wrapped
Really easy returns as well if items are not what you expected
Thank you Myer
I bought some beautiful earrings from Myer Bondi & after had worn them once was faulty attachment so I took them to the City store they weren't very helpful so went back to Myer at Bondi Junction & they were very happy to help & replace the earrings-
so i have had some great experiences with my purchases & is my Dept Store of Choice !
Great customer service
Today I purchased a Dyson vacuum cleaner from Myers Highpoint. Tom from the electrical department went out of his way to find me the last model within the store and then made sure the warranty was registered with Dyson so I would not experience any possible future issues if something went wrong.
Tom did this after he heard another staff member ( my initial contact ) inform me that their were none left of that model and then rudely walked away , well done Tom you turned a negative experience into a positive one.
Congratulations Myers for employing someone like Tom.
Customer service, Hornsby Store.
As I was unable to go to the store in person (due to total knee replacement) my husband attended to my request. He had the most helpful assistance from your customer service operator Marnie. Her service was far and beyond my expatiations. I have always had good service from your Hornsby Store and I am so sorry it will be no longer after January.
I remain a happy Myer customer, Wendy Abel of Berowra.
Excellent customer service
We were assisted by the lovely Amelia in the bedding department at the Northland store today. We had quite specific needs regarding the height and feel of the mattress. Amelia was very thorough with her explanation and was extremely helpful and polite. I think my elderly father will be thrilled with his new mattress.
Well done Myer
I recently purchased 3 sale items of Women’s clothing ordered Friday evening delivered Monday lunch time. I think that’s is excellent. Unfortunately 1 item was too large so I returned the item today at midday and my paypal account has already been refunded. Well done Myer!
- Online Store
Fast and Efficient
I ordered boots from Myer on Sunday afternoon and it has shipped by Tuesday and have received it Wednesday. I think that is fast for standard free delivery. Received in perfect condition and fit perfectly. No problems. Happy with the service would use again.
- Retail Stores
Thank you for helping me find my perfect foundation
haven't been able to found a foundation to suit my skin in years they all have a yellow tinge I went Myers Kotara they took the time professional friendly staff to assist me and finding the correct foundation they were friendly helpful full of information would not have been able to find it without them thank you
Excellent customer service
I recently visited Myer Sydney and met an amazing team member, Maia, in Essentials section ground floor. I bought some make up items and she recommended an amazing foundation. Would love to go back there
Very nice and helpfull retail staff!!! Great customer service always with a smile!!
Very big thank you to Bhavisha and Taz , lovely ladies who served us at Myer store in Hobart Tasmania, for my wedding anniversary present. Very nice, helpfull and patient and make my dream of a red coat come true!!!
Questions & Answers
The website does not work..every time i try to create an account ,my password gets refused.Trying contact customer care and get zero response..What is the point of creating website ,when you cannot even shop there.Go to some other online store,do not waste your time.
So really just a review. Thanks.
I recently purchased and item from Myers.
Received an email saying my item is being processed for return.
Then another email to say my item is out for delivery. And then a third email to say item has been returned.
Has anyone had this problem?
Going to try and contact Myers but phone calls a little bit of a wait and I’ve got classes to attend.
If the answer is yes or no.. I don’t understand how that resolves your particular purchase. Sorry
Get an answer from our members
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.