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MyFi

MyFi (page 2 of 3)

3.4 from 52 reviews

Reviews

3.4

52 reviews
5
(21)
4
(12)
3
(1)
2
(3)
1
(15)
  • Transparency
    3.5 (31)
  • Customer Service
    3.4 (31)
  • Loan TypeFixed Rate (12) · Line of Credit (4) · Variable Rate (1)
  • Application Process
    3.9 (29)
  • Timeliness
    3.8 (28)
  • Loan Term 1.867 months (15)
  • Cash Arrival1.211 day(s) (19)
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Amazing

published

Great customer service. Fare rates, no hidden fees. Perfect for anyone needing a short term loan. MyFI services were very good . I highly recommend their service to anyone. Also very easy weekly payments

Transparency
Customer Service
Application Process
Timeliness
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Absolutely disgusted blackmail me for leaving a bad review appalling

published

disgusting 365% interest rates you sign a contract saying you will pay x amount by direct debit only to have them message you after and say they no longer do it and this is now what you have to pay every weekcant get in contact with them unless you leave a bad review on here then they ring and promised discount if I changed my feed back and they were very aggressive about this I borrowed 200$ ended up paying back 750$ as that was not what I agreed but they changed contract

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Term 2 months
Cash Arrival1 day(s)
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The reviewer stated that an incentive was offered for this review

Lorilee

LorileeMetropolitan Adelaide, SA

Fast and simple

published

Fast and easy. Customer Service from processing to completion was easy, there was no stress at all. There were no unexpected charges involved, no surprises.
I would use MyFi Services again and recommend to anyone in need of quick funds.

Transparency
Customer Service
Application Process
Timeliness
Loan Start DateJuly 2019
Cash Arrival1 day(s)
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Quick and easy! Handy when an unexpected expense shows up

published

Awesome service and simple online tools. Just when my car needed work but i didn't quite have enough i was able to get a loan to help keep me on the road.

Transparency
Customer Service
Amanda braun

Amanda braunNorth Queensland, QLD

Good help

published

I think your loans help me when I need it and as soon as I wanted it, it really comes in handy at times where I'm struggling

Thanking you Amanda braun

Transparency
Customer Service
Application Process
Timeliness
Loan TypeLine of Credit
Loan Start DateOctober 2019
Loan Term 2 months
Cash Arrival2 day(s)
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Highly Recommended

published

Great lifeline for those who need help within an hour. In times of need wifi loans are there and if payments are never missed there are no problems. Although do beware they do change their systems regularly so keep in close contact with notifications or you could get behind though these can easily be sorted.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJuly 2019
Loan Term 3 months
Cash Arrival1 day(s)
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Stephen Serhan

Stephen SerhanSydney, NSW

Myfi loans are great

published

I like Cigno loans now trading as Myfi loans I would recommend to people in need of a short term loan You can either ring or apply online and the service is really top notch

Transparency
Customer Service
Application Process
Timeliness
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The reviewer stated that an incentive was offered for this review

Alan P.

Alan P.Mid West, WA

Life saver use are thanks

published

I have 3 gourges daughters which ain't cheap and Cigno has saved us many of times so thanks Cigno and thanks to the team there .cheers Cigno family your tops

Transparency
Customer Service
Application Process
Timeliness
Loan Term 2 months
Cash Arrival1 day(s)
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The reviewer stated that an incentive was offered for this review

Criminal organisation

published

These people are thieves. They keep taking money out of my account despite having already been repaid in full. I blocked them and they found other ways to sneak access to my account and they are difficult to contact..how are they getting away with this? It's daylight robbery, plain and simple.

Loan Start DateJuly 2019
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Andrew

AndrewSouth East Queensland, QLD

Good service friendly staff

published

Cigno is great friendly and helpfull they help me with a loan for unexpected car repairs. All was good i then lost my job and while between jobs without work cigno were only to happy to helpfully set up a new repayment plan to suit my current lower income.. so repayments could continue at a loaer rate the extra cost associated was minamal.. very good company with great service

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Cash Arrival1 day(s)
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The reviewer stated that an incentive was offered for this review

Kaiza W.

Kaiza W.Perth, WA

AMAZING

published

Even though my application was denied I still had a really great interaction between the friendly and polite customer service representatives who really understood everything and made me feel comfortable at the same time.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
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The reviewer stated that an incentive was offered for this review

belinda

belindaSouthern and Hills, SA

  • 2 reviews

perfect top up when you really need it

published

great service for those days that you really need it.quick and simple forms and acceptance and the funds are in my account within a few hours.thankyou for your service,ill definently be using again.

Loan TypeFixed Rate

Hassle free

published

Hassle free. Email service slow response but as per every other company in the world....response time met the same expectations as others. Easy, no probs. Text alerts for repayments, I found to be a great reminder

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateSeptember 2019
Loan Term 1 months
Cash Arrival1 day(s)
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The reviewer stated that an incentive was offered for this review

Not a pleasant experience at all.

published

Poor customer service, super quick to offer loan at a very high rate but when came time for payments harassed with 3 text messages as well as emails EVERY fortnight

Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJuly 2019
Loan Term 2 months
Cash Arrival1 day(s)
See all answers

Expensive

published

Customer service was easy to contact. Though I never seemed to get a correct answer to the exact extra costs going on to my account.
I amextrememly dissapointed with the interest and booking fees. It seems unclear. The interest rates are unbelievably high.

Transparency
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inconsistent information about the loan and extremely excessive charges

published

Had like 2 different remaining balances which weren't very clear ended up being charged $18 instead of the $6 that got tacked on after paying atleast 400 for $200 loan hope they get investigated soon

Transparency
Customer Service
Application Process
Timeliness
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Beware - MyFi Charges Too Much

published
Loan Term 1 months
Cash Arrival1 day(s)

Great experience

published

The application process was quick and easy and approval happened straight away. It was great not being harassed by phone calls like some do. Money was in straight away and payment process was the easiest Ive ever had to do with loans. Thank you so much.

This company is crap

published

Wouldn’t wish this company upon anyone I used this as a last resort due to being a stay at home mother and needed to pay my power etc as work and income couldn’t help me. I’m nearly done paying the loan off but all of a sudden they have ghosted me wth sent them emails asking if they have received my recent payment as I wanna be on top things for when crap hits the fan coz it has before I would reckon mend not using this easy service as you pay twice as much back from wat u got take screenshots of every payment you make to them.as they try and twist crap saying they can’t see payments blah blah blah

Sam

SamGreater Melbourne (Outer), VIC

Helping out in a time of need

published

I was helped out in a time of need. I really appreciated the service. The service was very fast. I had to pay more than I expected but that is OK. I was helped in a time of need. All paid now.

The reviewer stated that an incentive was offered for this review

Page 2 of 3
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Questions & Answers

Arti pal

Arti palasked

Thank u and direct debit cancelled now

No answers
Donna

Donnaasked

I am a past customer am I able to reapply

No answers
brenda

brendaasked

I need to know wether you will take 6 days to get back to me like cigno

1 answer
Pulgil Joseph
Pulgil Joseph

Yes hi there umm I just want the put a block on cigno Thanks..... I've Took a loan from them long long ago and they've continued did a automatically Drawing without me knowing!!!!!! Yes So I Just wanted to put a big block!!! I will be very happy if you did so

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