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MyFi (page 2 of 2)

3.5 from 39 reviews

See the Best Short Term Loans in 2019 as rated by Australians on ProductReview.com.au.


Review distribution

5 star
4 star
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1 star



Customer service was easy to contact. Though I never seemed to get a correct answer to the exact extra costs going on to my account.
I amextrememly dissapointed with the interest and booking fees. It seems unclear. The interest rates are unbelievably high.


inconsistent information about the loan and extremely excessive charges


Had like 2 different remaining balances which weren't very clear ended up being charged $18 instead of the $6 that got tacked on after paying atleast 400 for $200 loan hope they get investigated soon

Customer Service
Application Process
See all answers

Beware - MyFi Charges Too Much

Loan Term 1 months
Cash Arrival1 day(s)

Great experience


The application process was quick and easy and approval happened straight away. It was great not being harassed by phone calls like some do. Money was in straight away and payment process was the easiest Ive ever had to do with loans. Thank you so much.

This company is crap


Wouldn’t wish this company upon anyone I used this as a last resort due to being a stay at home mother and needed to pay my power etc as work and income couldn’t help me. I’m nearly done paying the loan off but all of a sudden they have ghosted me wth sent them emails asking if they have received my recent payment as I wanna be on top things for when crap hits the fan coz it has before I would reckon mend not using this easy service as you pay twice as much back from wat u got take screenshots of every payment you make to them.as they try and twist crap saying they can’t see payments blah blah blah


SamGreater Melbourne (Outer), VIC

Helping out in a time of need


I was helped out in a time of need. I really appreciated the service. The service was very fast. I had to pay more than I expected but that is OK. I was helped in a time of need. All paid now.

The reviewer stated that an incentive was offered for this review


AnnettNorth Queensland, QLD



I found this service to be rather quick and efficient the application process was quiet simple and easy . However the repayments are a little high to my liking. “ each to their own “ all in different financial circumstances obviously. that would be the only constructive criticism I would have to say .
Thank you Myfi team

What a shambles...


After being told that this company was superior to the previous company (Pretty Penny Loans), I found out that this is in fact one of the same - only the name is different, unfortunately... Absolutely disgusting customer service, threats of added charges and general total dissatisfaction. I would not recommend this company to anyone!!!



  • 2 reviews



Everything was fine with my loan but I did notice that the repayments were different from the ones on the contract but it didn't matter it's all paid now so thank you

Great service for unexpected emergencies!


Really good when out of the blue you all of a sudden need cash fast. Paid within hour. Also if you want lower interest you can pay back as one payment 3 weeks from the day of your loan. Which I found great .



  • 8 reviews
  • Verified customer

Should be 0 stars. Stay away from them.


Very handy


Very professional and fast, login to my account was the only problem I’m presenting at the time my loan was active. I’ll use again if I have to. Thanks to all

The reviewer stated that an incentive was offered for this review


StephenSouth East Queensland, QLD

Happy Customer


Thank you Myfi for helping me out with a loan.My loan now has been finalized.Can you please send me through another Lender.Kind Regards Stephen.Great work team keep up the good work.

Henry Sambono

Henry SambonoPalmerston, NT

Excellent loan Service


As long as your payments are on time, I found there was no problems. Read everything before I accepted the loan and kept my part of the bargain. Good on ya MyFi. Thanks

Easy simple


no fuss fast easy process paid off fast with no hassles. very thankful for myfi got paid on the same day of application. Dont need to sign loads of papers

Anthony N

Anthony NMid North Coast, NSW

A pleasant life saver


Needed money pretty much as i had medical expenses for me baby and was short so i took a leap of faith and it paid off thank you mifi you helped me when i needed it

Terry C.

Terry C.Metropolitan Adelaide, SA

The company is a joke


just wanted to change my repayments to come out of the same account my pay goes into, which is with the exact same bank company and they make it difficult...

Barry Stevenson

Barry StevensonSouth East Queensland, QLD



Was trying to get a paydayloan through cigno loans when the refered me to MyFiServices.
Said would have money Friday Night of the day I applied.
On monday I phoned up said wait till 4pm at 4pm rang them again said problem with account and to send bank statements to prove not paid checked trustpilot a very dodgy website and found one review saying same thing happened to them - dont send them any financial information i suspect they are scammers of some sort ready to bleed your bank account dry.


LowannaWestern Australia

  • Verified customer

Awesome service


MyFi are really fast and easy to apply with. They matched me to a lender straight away, they also help get the money in your account on the same day.

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Questions & Answers



What Can I Do

No answers



I would like to know why, if they are trading in NZ, I cant find their financial disputes resolution provider so I can take my complaint further.

1 answer
Angela B.
Angela B.

Yes I sent a screenshot of my payment which they said they didnt receive and added loan to to 800 owing cant log in to the wifi service at all no money has been taken off and just keep getting automated messages I like to know how to log in

Billy jean G.

Billy jean G.asked

How long do you have to wait after you finished one to get another loan

No answers

Get an answer from our members and MyFi Me representatives

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