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We would like to notify our visitors that we have received a request on August 21st, 2019 to remove a number of negative reviews by a company called IRG Law Pty Ltd, allegedly acting on behalf of MyITHub. While we assess all takedown requests submitted to us we make sure that consumer reviews that meet our Posting Guidelines remain published.
Helpful with my enquiry regarding D-Link switch. Good customer service, would shop again. Also important to talk with their chat line to make a purchase, to make sure product you pick correct product.
Quick and very efficient.
Great service. Well done. Half time at the footy on Sunday and emailed asking for availability of a Amplifi mesh point. I was surprised with a response within 20mins. Ordered the unit Sunday night. Arrived Tuesday lunchtime.
I had previously ordered a unit of another Melb IT company and after 6weeks had to ask my bank to chase a refund.
Very happy with MyITHub and will go there first next time.
Excellent customer service and support.
Asked for tech advise on few occasions and received excellent response before making purchase. Received good on a timely manner.
They know what they are selling and not just any online provider.
Excellent customer service
Ordered a Sennheiser headset from these guys. Got it next day and paid only $12 for shipping. The Prices are very cheap and good product. Would recommend buying again from them.
Surprised on two counts
I hadn't seen these reviews before I went to post mine, however if I had I would have thought twice about purchasing from these guys. Just goes to show, how different things can be.
I ordered a Grandstream phone set for home on Wednesday and the courier arrived next day. Surprised to say the least as I live outside the metropolitan border where deliveries are usually two to three days at least.
Hard to get service this good, will surely be purchasing more equipment from these guys again.
Multiple time sensitive order, fantastic service
I have purchased multiple items from MyITHub, including a complete Grandstream phone system for a small office as well as video conferencing equipment. On all occasions, the purchases have been handled with professionalism and care by the staff at MyITHub.
In one instance, we placed an order for a Granstream Video Conferencing unit and needed it urgently. MyITHub expedited the purchase and it was delivered to us the next day, as promised.
There sales staff are always helpful, whether contacted via email or phone. I have seen many negati...ve reviews on this site and I can tell you that my experience over the last three orders placed with MyITHub (over the last three months) are the complete opposite. Great service, fast delivery, competitive pricing.
My recent purchase was problem free and the store was great to deal with.
The price I paid for the router was excellent and the order was posted and delivered by courier very quickly.
The router itself is one of the best purchases I have made.
So overall I had a trouble free, great experience with this online store.
Not enough people say when there happy.
Prompt and fast postage, item packed well received within a few business days.
Thanks guys got me out of a pickle nice and quickly.
Would use again.
Was 100% for me
I see more than a few bad reviews. However, I can not complain about my experience.
The item I bought was well priced(cheapest online at the time)
Equal to Cheapest freight charge.
Ordered on Monday and received interstate on Wednesday.
No reason not to give them 5 STAR
Amazing service, and on the last day before a before a public holiday!
These guys saved us from having no phones to open our business with, we'd left the purchase of our VOIP phones until the last minute (Thursday with public holiday the following day), and we were getting desperate to find the particular phones we wanted. I hadn't even considered calling these guys as I'd not heard of them, and the prices seemed to good to come with good service also.. I couldn't have been more wrong.
At any rate, we called them to find they had plenty of stock of the phone we needed, and we they realised they couldn't get ...them out to us next day (since the following day was a Friday public holiday and we needed them to open our business on the Monday) they made arrangements to get them out to us the same day! They've truly gone above and beyond here. I'd highly recommend giving these guys a try!
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