Sole trader moving from old fashioned invoice to using this productThe customer service provided by Mei Younes was outstanding!
She thoroughly went through each component of my business software available to me and made sure I understood how to use it before moving on.
The product itself is so easy to use on Mobil and computer. Show reply
Exceptional Customer serviceI was very pleasantly surprised to get a phone call from the business team to help me setup my new MYOB account.
Mei was lovely to speak to knowledgeable on the product and while I thought I had set the account up to a basic level, Mei was very lovely and showed me that I had not set the account up very well at all and has left me knowing a great deal more about the software than I did a couple of days ago.
Mei answered every question I had without hesitation and has even forwarded an issue I am having with bank feeds on to the necessary depart… Read more · 1ment. I will definitely recommend MYOB to others their customer service is excellent the software is very user friendly and has a lovely clean professional look. There are a number of features that you have to pay extra for with other services that MYOB include in their subscription. On a final note the subscription I feel is a good price for what you are getting, it definitely ticks all the boxes I was looking for in a product.
Absolutely AmazinUnfortunately I'm not so tech savvy, however i was very luck coming across Keoh, He talk me through finding my files and was extremely helpful. I was ready to cancel my subscription all together as i had a bad experience a few days earlier with an MYOB person. Thankyou Keoh you were amazing you have no Idea how much help you were. Merry Christmas, Kerrie Show reply
New To MYOB CloudI am transitioning my family office to the MYOB Cloud service, and it's been easy because of the excellent support I am getting from Mark Adbin at MYOB. Mark is prompt in answering emails and efficient in dealing with transitioning issues. I am really impressed with his service. Thanks Mark. You are a great ambassador for the MYOB brand. Show reply
Great advice and serviceI contacted the MYOB Help line and was connected to Keoh. Initially I was a bit unsure what I needed but with Keoh's enquiries then advice I quickly became comfortable that I was committing to the right product and service. With Keoh's help I was able to set-up a new general ledger for a new company. I was pleasantly surprised when I called back in the afternoon, for a completely different reason, and was thrilled to be connected with Keoh again. As previously Keoh's guidance and advice was greatly appreciated. Keoh is a great example of providing excellent customer service. Show reply
Service CallI cannot speak more highly of the service I received today from Bobby.
Absolutely amazing, so patient and helpful. Best service I have ever received from MYOB. Show reply
Very happy customerFivy Taweel was absolutely amazing and very patient with me. She was incredibly helpful and very professional. I was very happy after we sorted everything out. Miriam from Simeons Florist Show reply
Makes accounting work easyHave been using MYOB for approx 18 years and pleased it has been updated for me over the years. Show reply
Customer SetupThe best help I have received from a software supplier in 20 years, Rahul was fantastic with easy to follow instructions in the set up & tips on usage advice. Show reply
Thank you FiviClient Support Officer "Fivi" was very friendly and patient in setting up my new account! Show reply
Excellent Service with new product for businessVery patient customer service representative excellent knowledge of product.
Very effficent and friendly representative. Show reply
MYOB is easy to useMei went through how to use myob and the set up,was all fairly easy to use and was very helpful Show reply
MYOB will be so helpfulI am just starting, and Bobby was so very helpful helping me set up my MYOB account. Show reply
MYOB got the best Sales AssociatesThanks to Julker for providing a better understanding of the product and how to use MYOB Accounting software based. You've covered all my questions effectively, and I would certainly recommend MYOB Accounting software to other businesses or friends who are in need of accounting software. Show reply
well doneThanks for your time today, Keoh was very helpful and knowledgeable. Show reply
MYOB’s online accounting software helps your business stay organised and compliant. With MYOB, you can create PAYG, GST, and BAS reports and send them directly to the ATO. You can also track the status of these reports.
It also has features to help you with business needs like payroll, invoicing, budgets and reporting, inventory, bills and expenses, and cashflow management.
You can cancel at any time with no minimum subscription period and you can use the software on any device or browser. You’ll also have access to customer support 7 days a week. Plans start from $12 per month.
For those who want extra help, with MYOB Business, they can invite their accountant, advisor, or business partner to also use their software.
Points of praise:
- Most reviewers found that MYOB’s customer service team was very helpful. They explained things clearly to new customers, helping improve their confidence in using the software. They also professionally dealt with the issues that existing customers had.
- Reviewers also found that the software was easy to use.
- Overall, reviewers said that MYOB helped them improve the efficiency of their business.
A point of pain:
- A number of existing MYOB customers found that wait times to talk to a customer representative on the phone were very long. Reviewers reported having to wait somewhere between 1 to 2 hours to speak to someone.
|Tax Preparation Services
- ABN: 13086760198
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