- Sign in
- Write a review
Mytopia Questions & Answers (page 2 of 2)
24 questions from our users
Jackoasked
Hi I purchased the 3.2l ice maker and after about a month it stopped shovelling the ice into the trough and now just jams up and indicates no water and ice full. What would the cause of this be please, it's very frustrating and pretty much can't be used.
Cheers
Damian
3 answers
Mills BrandsMytopia
If you can please send us your order details to support@mytopia.com.au so we can look into this for you and work with you to resolve your issue.
Hi my order number was M1009654
19 December 2015
Payed $369 delivered
Wasn't to impressed as its made only about 15kg of ice in total until it stopped working properly.
The cause is most likely cheap Chinese product! It is Mytopia's specialty! Buy cheap, buy twice!!
Miss_Pasked
I bought from this company because it was started by two aussie guys [name removed] in their loungeroom. Please pass this question on to them. Why give customers a tracking number but not the carrier information for a large parcel?
2 answers
Mills BrandsMytopia
Hi Miss P
I am not sure what has happened in this instance as normally this information is passed on with the tracking information. If you can please provide us your order number we will be able to provide you this information instantly.
I apologise that you haven't received our normal standard of customer service and we will be addressing this as well.
Kind regards
Cate
Started in their lounge room, and that's where it should have stayed!
soulbrounderasked
I have a warranty issue on something that broke the first week I used it., I brought on eBay and have left 5 message's to their site . I haven't received one rely. Anyone else?
3 answers
Hi Soulbrounder, I wish I could help you on this but as yet have not been in your situation. All I can suggest is before purchasing something online read up on the product and any reviews you can find as somebody somewhere may have had the same problem before. Having said this I've found it can take a while to get a response from some online sites even if you just have a question about a product or service.
I hope it all works out for you.
Mills BrandsMytopia
Hi Soulbrounder,
I represent Mytopia. We have been having issues with a small percentage of eBay messages over the past 2 weeks. Our email system has not been receiving 100% of them. We can certainly help you. If your eBay ID is the same as the one you have used here, I will have Customer Service contact you on your eBay registered number.
Ever loaned someone $100.00 and never seen that person again? It was probably worth it. there is a hauntingly familiar theme emerging here!
rae65asked
reviews on high performance commercial blender
1 answer
Mills BrandsMytopia
Our blender is a leader in the marketplace and loved by thousands of our customers. Some reviews can be found on our website.
Other General Merchandise Shops
Powerland
4.9(1,396)
Slimline Warehouse
4.7(676)
Rushfaster
4.6(220)
Klika
4.3(1,235)
The Nile
4.3(3,007)
LatestBuy
4.5(143)
OO.com.au
4.1(6,076)
Magnamail
4.2(369)
Mighty Ape
4.1(1,353)
Factory Fast
4.1(1,062)
MyDeal.com.au
3.9(8,084)
Just Fake It Bouquets
4.7(46)
Other General Merchandise Shops
Powerland
4.9(1,396)Slimline Warehouse
4.7(676)Rushfaster
4.6(220)Klika
4.3(1,235)The Nile
4.3(3,007)
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.