- Sign in
- Write a review
Mytopia
Reviewer Photos & Videos
- 3 reviews
WOW!!
I ordered a gas heater on Monday and it arrived today(Wednesday)
Ordered online and it was so easy. The product description on the site was exactly what I received
Really happy and would definitely recommend
Dishonest in Price
when I searched for an AGM 50Ah deep cycle battery, it showed $99 at Mytopia, but when I clicked it the price changed to $104.
Beware - SCAMMER
Hi Mike,
...
Read moreI would firstly like to thank you for taking the time to write a review and we do apologise for the inconvenience that you have experienced. My name is Mitch and I'm from the Resolutions team. I am here to assist you further with this matter and I would love to see what I can do to amend your opinion on us! Could you please provide me with your invoice number so I can check your details and get into contact with you? If you have any additional questions please feel free to reach out to me at support@mytopia.com.au or please call and ask for me on 02 8667 7842. Hoping to hear back from you! Warm Regards, Mitch The Mytopia Resolutions Team- 6 reviews
- 5 likes
After full payment was made i am asked to verify my credit card and delay my order!!!!!
I was asked to verify my credit card after full payment was made
I ordered and paid in full an item using my American Express credit card, the funds were taken from my card by Mytopia so it was all cleared, then i received this mail asking me to verify my card which i found to be strange, i contacted American Express who advised me that once an online order was paid for the merchant was bound to ship the item purchased and that they had never hard of verification of a fully paid order before and suggested that i cancel the order and ask for a r...
Hi Rod,
I would firstly like to thank you for taking the time to write a review and we do apologise for the inconvenience that you have experienced....
Read more My name is Mitch and I'm from the Resolutions team. The email and sms your received is part of our security verification protocol to ensure that you, the card owner, made the transaction and not someone else. I can also see that this has already been refunded in full as per your request. I would appreciate if you are able to ammend this review as this has nothing to do with a product but rather our security verification protocol. Should you need further assistance, please don't hesitate to reach us back. Cheers! Kind Regards, Mitch The Mytopia Resolutions TeamMy complaint is obviously not about the product as Mytopia never processed the order i never mentioned the product in my review it was specifically aimed at the security verification protocol this is ...
Read moremy problem, anyway i purchased the item from another company no verification required using the same Amex card received my lovely new air fryer within 4 days very happy and will of course continue to use this company may i add that Mytopia are the only company that i have ever used that do not accept America Express payment even after it has been cleared but still require security verification!! yes its your right but why be different to all other online sellers case closed for meHello again Rod,
...
Read moreThank you for letting us know. All our intentions was to ensure you are fully aware that your card was use and prevent possible fraudulent use of your card hence we have that security verification protocol in place. Thank you for letting us know about this. Cheers! Kind Regards, Mitch The Mytopia Resolutions Team- 2 reviews
Very rewarding exercise
Easy to use and fully detailed website. The range of ebikes was satisfactory. So far I am very impressed with the quality of the bikes. We had issues with some faulty controllers, but this was replaced free of charge.
Hi,
We are glad to hear that your experience was a positive one. ...
Read more Thank you for taking the time to leave such an amazing review. Come back soon! Regards, The Mytopia Store Support TeamFind out how Mytopia compares to other General Merchandise Shops
Know better, choose better.
Another C-teck Traffic light charging point to add to the fleet. Thanks for the effort
Very easy, many more products that I shall peruse at a later date, very satisfied and have at least 4 of the same on different vehicals
Hi,
We are glad to hear that your experience was a positive one. ...
Read more Thank you for taking the time to leave such an amazing review, but we will strive to make your 4 star review a 5 star one next time. Come back soon! Kind Regards, The Mytopia Store Support TeamGreat Batteries
It was it to navigate the store and find what you wanted?
Very satisfied were you with the range of products available?
Very satisfied were you with the quality of product(s) you bough
Hi,
We are glad to hear that your experience was a positive one. ...
Read more Thank you for taking the time to leave such an amazing review. Come back soon! Kind Regards, Edisons Support TeamThe reviewer stated that an incentive was offered for this review
- 2 reviews
- 7 likes
Gecko Fridge
Easy purchase process turned up quickly . Now to fit and see how it works . Looking forward to a trouble free process .
Hi,
We are glad to hear that your experience was a positive one....
Read more Thank you for taking the time to leave such an amazing review. Come back soon! Kind Regards, The Mytopia Store Support TeamGreat product at a great price
Had to buy a wheelchair because i broke my leg.It arrived promptly easy to assemble lightweight and works really well. A big help for me to get around at home. Thank You.
Hi,
So glad that you are happy with your purchase! We try to make all our customers as happy as you and its awesome to hear we have done that again. ...
Read more Come back and shop again soon! Regards, The Mytopia Store Support TeamThe reviewer stated that an incentive was offered for this review
- 2 reviews
- 1 like
Great company to deal with
Good quality product, great communication, and fast delivery, just brought another scooter they go great every body loves it
Thank you
Hi,
Thank you for taking the time to leave such a great review. We are proud of our service and are glad to see we have made you happy. ...
Read more Come back and shop again soon! Regards, The Mytopia Store Support TeamFind out how Mytopia compares to other General Merchandise Shops
Know better, choose better.
- 3 reviews
- 1 like
So far it is working exactly as I would have expected it to
I bought a battery, not sure what else I can say about it apart from the fact it works as I would have expected
Hi Norm,
So glad that you are happy with your purchase! We try to make all our customers as happy as you and its awesome to hear we have done that again. ...
Read more Come back and shop again soon! Regards, The Mytopia Store Support TeamGreat Product Great Price and fast delivery
Easy to assemble and is a real help around the home. Also is lightweight and is foldable to put in the car for outside use very handy.
Hi Ken,
So glad that you are happy with your purchase! We try to make all our customers as happy as you and its awesome to hear we have done that again. ...
Read more Come back and shop again soon! Warm regards, The Mytopia Store Support TeamThe reviewer stated that an incentive was offered for this review
Excellent price
Good product at a great price. Ready assembled and easy 4 dyna bolt lockdown.
Grey colour is almost a perfect match to our newly painted gutters (woodland grey)
I did use my own dyna bolts though as I wanted to raise it off the ground.
Good design and functionality although I can lift the lid and reach in for small items but still very happy with the purchase.
Hi Troy,
Wow, thanks for the fantastic review. ...
Read moreIts great to get positive feedback and please come back and shop with us again! Kind Regards, The Mytopia Store Support TeamFind out how Mytopia compares to other General Merchandise Shops
Know better, choose better.
- 4 reviews
- 7 likes
XCell AGM Batteries
I have bought a total of 10 Xcell Batteries 145AH & 2 of the Slim 150AH Batteries
So far they have been good, i am running a Youtube review in May of this year on these batteries & other solar Power items & will post my Findings then - ADES Solar power tests May this year
but yes so far these batteries have been good, Note: As the Prices fluctuate i recommend you do your homework to save money when buying them
Hi Crhis,
Thank you for taking the time to leave such a great review. We are proud of our service and are glad to see we have made you happy. ...
Read more Hopefully see you again soon! Kind Regards, The Mytopia Store Support Team- 4 reviews
- 2 likes
Just what we needed
Clear navigation and means to place order. This is just the product that we have been looking for. Excellent pricing.
Hi,
We are glad to hear that your experience was a positive one. Thank you for taking the time to leave such an amazing review. ...
Read more Come back and shop again soon! Warm Regards, The Mytopia Support TeamNot bad
Very small compact retractable hose, the diameter of the hose is smaller than I usually have but it works fine, only using it on balcony. The company is very professional and posts quickly, can't fault them.
Hi there,
...
Read moreWe are glad to hear that your experience was a positive one. Thank you for taking the time to leave such an amazing review, but we will strive to make your 4 star review a 5 star one next time. Come back soon! Warm Regards, The Mytopia Store Support TeamQuestions & Answers
Hi there bought a electric slicer and I can’t get the manual to it,did all the things you asked and still no manual cheers
Hey Patrick!
...
Read moreThanks for reaching us! Could you please provide me with your invoice number so I can check your details and get into contact with you? If you have any additional questions please feel free to reach out to me at support@mytopia.com.au. Cheers! Kind Regards, Mitch The Mytopia Resolutions TeamHey Patrick!
We have not received any reply from you. Could you please provide me with your invoice number so I can check your details and get into contact with you?...
Read more You may also reach out to me at support@mytopia.com.au. Cheers! Kind Regards, Mitch The Mytopia Resolutions TeamI was going to order a home gym set but have read all the fb reviews of how terrible the company is with not delivering or not answering or following up on warranty issues. Has anyone had dramas with the full home gym set?
I can’t download my manual for my sola fountain pump and filter
Hi Maryanne,
You can directly download the manual from this link - https://www.datastreamserver.com/manuals/PMPFPKPROAF30-manual.pdf...
Read more We have also sent you a PDF file via email. Should you need further assistance, please don't hesitate to reach us back. Cheers! Regards, Pio Mytopia Store Support TeamGet an answer from our members and Mytopia representatives
Details
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hi there,
We are glad to hear that your experience was a positive one. ...
Read more Thank you for taking the time to leave such an amazing review. Come back soon! Warm regards, The Mytopia Store Support Team