Reviewer Photos & Videos
A very nice 1.3lt soup maker. Makes great soups and easy to clean.
Good quality, stainless steel soup maker. I could do with more recipes for this soup maker. Safety instructions did not come in the box, needed to down load before use. Did not come with warranty card.
Great product at a great price
The store had a great range of products. They offered free prompt delivery and the item I purchased was at a very competitive price compared to other items in the market.
The reviewer stated that an incentive was offered for this review
This bike is so much fun to ride.
Purchased this E-Bike sight unseen, something I wouldn't normally do, however this thing is so aesthetically pleasing to look at and fun to ride. The frame is light weight, the whole bike weighs approx 19Kg or around 22Kg with the battery and feels well built. The brushless motor is faultless and surprisingly has heaps of go and easily pulls my weight of 78Kg up a a hill without even touching the pedals, although not at top speed. I have so far done a couple of 10Km rides while using all methods, pedal assist, full assist and motor turned off a...ltogether and the battery is still showing 100% full on the LCD screen. The suspension is good, not brilliant, I wouldn't go jumping off a 5 foot cliff with the thing, but that was never my intentions anyway. For on road and light off road, the suspension will be fine for my needs and is quite comfy. The gears are smooth and very easy to use, if anything, it could have done with an extra gear up high as with pedal assist, I am ripping through the gears to top speed of 25Km in no time. You can very easily go over this top speed but its pedal power only, I have no issues with that. There customer service has so far been excellent and I have no concerns about being able to get spare parts. The bike also came with a really nice tool and repair kit in a pouch and an additional clip on rear LED red light. The only down side is maybe the bike could have had a extra lick of paint, maybe it could have been a bit thicker, it looks so good but already has some fine marks on it, but you are going to get that anyway being a mountain bike and where you generally ride these things. Overall for what I wanted and the price, this bike is mint.
This company hides behind a false facade. Do not believe the positive reviews. Their policy is unreasonable and the manner of their staff is atrocious. They are unapologetic and unhelpful when it comes to any sort of query. They will argue until the cows come home and outright refuse to provide customers with a refund despite being very well entitled to one. Spare your time, energy and sanity. Go elsewhere.
Very good Customer Service
The item I bought from mytopia was not so great but how the staff handled the complaint was outstanding. My emails were answered promptly and they followed through very efficiently. Even though the product was a dud, I would buy from these people again and have recommended them to others as well. This is how customer complaints are supposed to be handled - promptly, with no fuss or acrimony.
This company is unethical
Purchased a bike for a friend on spec as they have no showroom to try things out first. The bike turned out to be too big to ride safely. They claimed this was a "change of mind" so that they would not have to give us a refund. They also insisted on charging a 20% return fee, which would have been about $150. After much arguing, that was waived. Still no refund though. Please do not risk purchasing anything from this company as their business practices are unsound. They have kept $750 of my money and refuse to return it and are completely unapologetic about it.
Eurocher 16L Air Fryer - Faulty - Poor customer service from Mytopia
I purchased a Eurochef Air Fryer in July 2020 on Ebay from Mytopia. The first issue was that there was limited instruction.
The manual had to be downloaded and printed out. It didn't have enough detail.
There were no recipes and no warranty card.
Two months after purchase the Air fryer started to turn off after a few minutes of cooking.
I had to send a video of the problem before they would take the item back.
I had trouble getting the company to pay for return postage however eventually they did.
I was told on a phone call that I could have a ...
Questions & Answers
Just purchased a 4 in 1 Evaporator Air Cooler Portable Commercial Fan Industrial Workshop Water 55 L Tank. Unable to download instructions, please email instructions . Very hot in Brisbane QLD at the moment. My order number 04-06151-30148. Thanks
Here's the link for the user manual:
Hi Team i cannot download the manual for our new cooker, The datastremserver comes back as busy unreachable. Is there any way I can get it emailed to me.
I have purchased a lot of your products before and now cannot get access to any of the old ones either on the datastreamserver???
All the best Mark
even tried your Ebay store same thing......
Secure Connection Failed
An error occurred during a connection to www.datastreamserver.com. SSL received a record that exceeded the maximum permissible length.
Error code: SSL_ERROR_RX_RECORD_TOO_LONG
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.
The link is working fine on our end.
Please try to check the security settings on your computer as that might be the reason you are not able to get the link to load.
cannot download me manual for eurochef can you email me one
Thank you for getting in touch with us.
In order for us to find your order history and properly address your concerns, can you please provide the following details:
- Order ID
- eBay username (if purchased on eBay)
- email address
- Name on the order
- Mobile number
- Address used on the order
We'll watch for your reply and get everything sorted quickly for you.
Thank you for the response!
Here's the link for the manual:
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