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Mytopia (page 2 of 48)
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ClairPerth, WA
A very nice 1.3lt soup maker. Makes great soups and easy to clean.
Good quality, stainless steel soup maker. I could do with more recipes for this soup maker. Safety instructions did not come in the box, needed to down load before use. Did not come with warranty card.
1 comment
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Good product
Well made and priced. Delivery was on time. Video instructions on website was easy to understand and follow. Have recommended the company and desk to friends.
1 comment
Mills BrandsMytopia
We’re glad to hear that you were happy with your purchase! Come back, any time!
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Paik L.South East Queensland, QLD
Very satisfied
Good quality and value for your money and time easy to install and perform to my expectation also good looking
1 comment
Mills BrandsMytopia
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good fit to charger
very satisfied with quality of product to fit battery charger that I already have , great communication with seller during process
1 comment
Mills BrandsMytopia
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JohnPerth, WA
ideal for my situation
all good easy to navigate was also a good range of products and also satisfied with the product i brought
1 comment
Mills BrandsMytopia
We’re glad to hear that you were happy with your order. We look forward to assisting you with your future purchases!
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Speedy delivery and Good Price.
Product arrived promptly, was well packaged and looks to be good quality although I have not used it as yet.
1 comment
Mills BrandsMytopia
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Great product at a great price
The store had a great range of products. They offered free prompt delivery and the item I purchased was at a very competitive price compared to other items in the market.
1 comment
Mills BrandsMytopia
Thank you very much for such a great review! We hope to do business with you again soon!
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Anne PeacockGreater Melbourne (Outer), VIC
Mum over the moon loves it
Generous seat, easy to manoeuvre , two great baskets, very sturdy with adjustable heights, very happy with purchase and delivery was quick
1 comment
Mills BrandsMytopia
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RON MSouth East Queensland, QLD
- 3 reviews
- 14 likes
first class
all first class,easy to buy, product was perfect for our pool, quality was great value for the money spent all round great
1 comment
Mills BrandsMytopia
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Speako
- 5 reviews
Great product
the rowing machine was delivered on time and is a very well made and sturdy machine for all the family to use
1 comment
Mills BrandsMytopia
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excellent
Quick delivery and excellent . Everything was just as advertised on the website. I would highly recommend this product happy customer.
1 comment
Mills BrandsMytopia
Thank you very much for such a great review! We hope to do business with you again soon!
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Awsome
Awsome delivery and easy to find all products,will tell friends of your site,thank you for your quick service and postage.
1 comment
Mills BrandsMytopia
Thank you very much for such a great review! We hope to do business with you again soon!
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JorgeSydney, NSW
- 2 reviews
Excellent standard and quality
Quick delivery and excellent equipment to use. Everything was just as advertised on the website. I would highly recommend this product
1 comment
Mills BrandsMytopia
This review made our day!
Thank you so much for taking the time to leave us this amazing review.
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MarkGreater Melbourne (Outer), VIC
Camping hot water system
Great product with great service to go with it.Thank you so much !!
I will return to purchase again based on their great range.Thank you
1 comment
Mills BrandsMytopia
We’re glad to hear that you were happy with your purchase! Come back, any time!
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JohnGreater Melbourne (Outer), VIC
This bike is so much fun to ride.
Purchased this E-Bike sight unseen, something I wouldn't normally do, however this thing is so aesthetically pleasing to look at and fun to ride. The frame is light weight, the whole bike weighs approx 19Kg or around 22Kg with the battery and feels well built. The brushless motor is faultless and surprisingly has heaps of go and easily pulls my weight of 78Kg up a a hill without even touching the pedals, although not at top speed. I have so far done a couple of 10Km rides while using all methods, pedal assist, full assist and motor turned off a...Read more
ltogether and the battery is still showing 100% full on the LCD screen. The suspension is good, not brilliant, I wouldn't go jumping off a 5 foot cliff with the thing, but that was never my intentions anyway. For on road and light off road, the suspension will be fine for my needs and is quite comfy. The gears are smooth and very easy to use, if anything, it could have done with an extra gear up high as with pedal assist, I am ripping through the gears to top speed of 25Km in no time. You can very easily go over this top speed but its pedal power only, I have no issues with that. There customer service has so far been excellent and I have no concerns about being able to get spare parts. The bike also came with a really nice tool and repair kit in a pouch and an additional clip on rear LED red light. The only down side is maybe the bike could have had a extra lick of paint, maybe it could have been a bit thicker, it looks so good but already has some fine marks on it, but you are going to get that anyway being a mountain bike and where you generally ride these things. Overall for what I wanted and the price, this bike is mint.Similar opinion? Write a review on ProductReview.com.au!
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BE AWARE!!!!!!!!
This company hides behind a false facade. Do not believe the positive reviews. Their policy is unreasonable and the manner of their staff is atrocious. They are unapologetic and unhelpful when it comes to any sort of query. They will argue until the cows come home and outright refuse to provide customers with a refund despite being very well entitled to one. Spare your time, energy and sanity. Go elsewhere.
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NatalieSouth East Queensland, QLD
- 7 reviews
- 5 likes
Very good Customer Service
The item I bought from mytopia was not so great but how the staff handled the complaint was outstanding. My emails were answered promptly and they followed through very efficiently. Even though the product was a dud, I would buy from these people again and have recommended them to others as well. This is how customer complaints are supposed to be handled - promptly, with no fuss or acrimony.
1 comment
Mills BrandsMytopia
We are happy that all your concerns were sorted out - Should you need further assistance, please do not hesitate to contact us.
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robsydneySydney, NSW
- 3 reviews
- 2 likes
This company is unethical
Purchased a bike for a friend on spec as they have no showroom to try things out first. The bike turned out to be too big to ride safely. They claimed this was a "change of mind" so that they would not have to give us a refund. They also insisted on charging a 20% return fee, which would have been about $150. After much arguing, that was waived. Still no refund though. Please do not risk purchasing anything from this company as their business practices are unsound. They have kept $750 of my money and refuse to return it and are completely unapologetic about it.
6 comments
Mills BrandsMytopia
We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. We can be reached at support@mytopia.com.au
You are well aware of what the problem is as I have sent you numerous emails explaining the situation. All I have been asking is for some basic human decency. After discovering that the person who the... Read more
bike was for would have hurt herself if she rode it (because of the incorrect sizing), the bike was returned to you untouched. You have decided to keep my money which to me, is equivalent to theft. You are being sneaky and dishonest by calling this a "change of mind". That is totally incorrect. The bike is totally unsuitable for the person so to argue that they have just changed their mind is very self-serving.Mills BrandsMytopia
Hi Rob,
Thanks for your response. I have had a look into the history of your issue you have raised, and I can see we have done everything we can to assist you.... Read more
Your client purchased an E-Bike from us without enquiring whether it would be suitable to her needs, or suitable to ride. It was purchased, and when it was delivered it was assembled and discovered to be too big for her to use safely. She then contacted us wanting a refund, however our store policy, which is available on every listing, states you will receive a store credit for change of mind, and return of the item is at the purchasers' own expense. I then see you have stepped in however your client accepted our terms and conditions when they purchased the item. Our store policies are not hidden, and can be found here - www.mytopia.com.au/customer-service#returns - as well as on every listing. Please let me know if I can clarify anything further for you. Cate Mytopia Store TeamSimilar opinion? Write a review on ProductReview.com.au!
Lynne
- 3 reviews
- 1 like
Eurocher 16L Air Fryer - Faulty - Poor customer service from Mytopia
I purchased a Eurochef Air Fryer in July 2020 on Ebay from Mytopia. The first issue was that there was limited instruction.
The manual had to be downloaded and printed out. It didn't have enough detail.
There were no recipes and no warranty card.
Two months after purchase the Air fryer started to turn off after a few minutes of cooking.
I had to send a video of the problem before they would take the item back.
I had trouble getting the company to pay for return postage however eventually they did.
I was told on a phone call that I could have a ...Read more
1 comment
Mills BrandsMytopia
Hi Lynne,
Firstly please accept our thanks for your honest review of your experience with us. We like to receive feedback like this to assist us learn from our mistakes, and help provide a better service moving forward.... Read more
I have had a deep look into your case, and I can only apologise for the experience you have had with us in this instance. It appears this should have been a straightforward resolution, which it was not, and for that I can only assure you we will learn from this and provide a better service than we have moving forward. We are more than happy to offer you a 10% discount on your next purchase with us - if you wanted to accept this please let me know at support@mytopia.com.au and I will provide you your own discount code for use on any of our products on your next transaction. Cate Mytopia Store TeamSimilar opinion? Write a review on ProductReview.com.au!
Knee Scooter
This scooter is strong rubust and well made. Very easy to assemble with no tools necessary. It works perfectly for it's intended purpose, and at half the price a retail shop sells them.
1 comment
Mills BrandsMytopia
We’re glad to hear that you were happy with your order. We look forward to assisting you with your future purchases!
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Questions & Answers
Derekasked
Just purchased a 4 in 1 Evaporator Air Cooler Portable Commercial Fan Industrial Workshop Water 55 L Tank. Unable to download instructions, please email instructions . Very hot in Brisbane QLD at the moment. My order number 04-06151-30148. Thanks
1 answer
Mills BrandsMytopia
Hi Derek,
Here's the link for the user manual:
https://www.datastreamserver.com/manuals/AIREVACSNAC55-manual.pdf
Mark Oasked
Hi Team i cannot download the manual for our new cooker, The datastremserver comes back as busy unreachable. Is there any way I can get it emailed to me.
Tried this.
http://www.datastreamserver.com/manuals/COKGRLEUCAC7S-manual.pdf
I have purchased a lot of your products before and now cannot get access to any of the old ones either on the datastreamserver???
All the best Mark
2 answers
even tried your Ebay store same thing......
Secure Connection Failed
An error occurred during a connection to www.datastreamserver.com. SSL received a record that exceeded the maximum permissible length.
Error code: SSL_ERROR_RX_RECORD_TOO_LONG
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.
Mills BrandsMytopia
Hi Mark,
The link is working fine on our end.
https://www.datastreamserver.com/manuals/COKGRLEUCAC7S-manual.pdf
Please try to check the security settings on your computer as that might be the reason you are not able to get the link to load.
Jennifer R.asked
cannot download me manual for eurochef can you email me one
9 answers
Mills BrandsMytopia
Hi Jennifer,
Thank you for getting in touch with us.
In order for us to find your order history and properly address your concerns, can you please provide the following details:
- Order ID
- eBay username (if purchased on eBay)
- email address
- Name on the order
- Mobile number
- Address used on the order
We'll watch for your reply and get everything sorted quickly for you.
Jennifer randall 0754994786. 69 crestridge cresent morayfield qld
Mills BrandsMytopia
Hi Jennifer,
Thank you for the response!
Here's the link for the manual:
http://www.datastreamserver.com/manuals/COKGRLEUCAC7S-manual.pdf
Details
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Mills BrandsMytopia
We’re glad to hear that you were happy with your purchase! Come back, any time!