Reviewer Photos & Videos
This company is unethical
Purchased a bike for a friend on spec as they have no showroom to try things out first. The bike turned out to be too big to ride safely. They claimed this was a "change of mind" so that they would not have to give us a refund. They also insisted on charging a 20% return fee, which would have been about $150. After much arguing, that was waived. Still no refund though. Please do not risk purchasing anything from this company as their business practices are unsound. They have kept $750 of my money and refuse to return it and are completely unapologetic about it.
Eurocher 16L Air Fryer - Faulty - Poor customer service from Mytopia
I purchased a Eurochef Air Fryer in July 2020 on Ebay from Mytopia. The first issue was that there was limited instruction.
The manual had to be downloaded and printed out. It didn't have enough detail.
There were no recipes and no warranty card.
Two months after purchase the Air fryer started to turn off after a few minutes of cooking.
I had to send a video of the problem before they would take the item back.
I had trouble getting the company to pay for return postage however eventually they did.
I was told on a phone call that I could have a ...
Great pool cover
Ordered the cover and it was delivered a few days later. It is a good sturdy cover better than other more expensive ones I have bought previously. Only down side was that the proper size for my pool was out of stock so had to buy the next size up which has led to a bit of wastage.
Would definitely buy another one when this one dies.
I ordered a generator from mytopia. This part was straight forward, as was the delivery.
Despite starting and operating generators throughout my working life I could not get this one to start. No contact telephone number available, I had to use email over a period of about 4 days which achieved nothing to make the generator start. Examples of their suggestions were: have you put enough oil in it? Is the choke lever the right way round? Eventually they made me video it not working and rely the footage to them. Then they said they’d take it back to look at it.
The after sales service is very poor, they told me nothing was wrong and I had to pay the return delivery costs of $95.30.
I would never, ever use mytopia again. Totally dissatisfied.
London Rattan is PERFECT!
I am very impressed with my purchase!
The London Rattan outdoor lounge, ottoman and table are bigger than expected and so sturdy!
very comfy with thick cushions makes lounging a breeze! 5 stars!
Website is easy to navigate, with plenty of variety and range to find what suits your personal style.
Found the store from an ebay add. Once there it was a very easy site to use to find all the info I wanted. Great range of products and easy to compare. Selected my bike (VALK Mountain E-Bike) simple payment and the bike arrived. Excellent quality. Very satisfied. Also had a few questions and they were all very quickly answered. Customer service was great. Will definitely recommend to others.
Questions & Answers
Just purchased a 4 in 1 Evaporator Air Cooler Portable Commercial Fan Industrial Workshop Water 55 L Tank. Unable to download instructions, please email instructions . Very hot in Brisbane QLD at the moment. My order number 04-06151-30148. Thanks
Here's the link for the user manual:
Hi Team i cannot download the manual for our new cooker, The datastremserver comes back as busy unreachable. Is there any way I can get it emailed to me.
I have purchased a lot of your products before and now cannot get access to any of the old ones either on the datastreamserver???
All the best Mark
even tried your Ebay store same thing......
Secure Connection Failed
An error occurred during a connection to www.datastreamserver.com. SSL received a record that exceeded the maximum permissible length.
Error code: SSL_ERROR_RX_RECORD_TOO_LONG
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.
The link is working fine on our end.
Please try to check the security settings on your computer as that might be the reason you are not able to get the link to load.
cannot download me manual for eurochef can you email me one
Thank you for getting in touch with us.
In order for us to find your order history and properly address your concerns, can you please provide the following details:
- Order ID
- eBay username (if purchased on eBay)
- email address
- Name on the order
- Mobile number
- Address used on the order
We'll watch for your reply and get everything sorted quickly for you.
Thank you for the response!
Here's the link for the manual:
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