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Mytopia (page 4 of 48)
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product is great value has great preformance just the best goods and service
great product great preformance at an affordable price I have more of these panels when you are on to a good unit stay with it. easy to find,plenty to choose from top quality goods
1 comment
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Good quality product
Found what I was looking for easily and navigation of site worked for me.
Pricing was competitive.
Postage was reasonable and arrived in very good time.
I was a little disappointed that there was no Tax Invoice with the order.
1 comment
Mills BrandsMytopia
We’re glad to hear that you were happy with your purchase! Come back, any time!
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Kesia GomesGreater Melbourne (Inner), VIC
Sturdy and great finishing, looks great and good performance!
Great level of detail in description, easy to check out, fantastic delivery time and communication, easy to find instructions to assemble the bicycle. Indeed a great purchase and experience with vendor!
1 comment
Mills BrandsMytopia
We’re glad to hear that you were happy with your purchase! Come back, any time!
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LasGreater Melbourne (Outer), VIC
Awesome people to deal with good quality goods
Bought on their eBay store . Received Good quality products . Customer service was excellent . So many emails to make sure we received goods and instructions sent on how to use it tips etc ..
1 comment
Mills BrandsMytopia
We’re glad to hear that you were happy with your purchase! Come back, any time!
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NickSouth East Queensland, QLD
- 2 reviews
Great customer service, easy transaction, good product
Site was easy to navigate , product easy to find. Follow up customer service was great as required something emailed to me and was done quickly and efficiently. Thank you My Topia
1 comment
Mills BrandsMytopia
We’re glad to hear that you were happy with your purchase! Come back, any time!
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Allyson.L
- 2 reviews
- 5 likes
Terrible customer service
Purchased a portable electric induction cooker from Kogan Marketplace. When it arrived the plug does not fit into the wall socket, the two slanted on are correct but the third straight one is too large. Inside the box a pamphlet said to contact support@mytopia.com.au. Three emails have been sent and not one has been replied to.
1 comment
Mills BrandsMytopia
Hi Allyson,
We thank you for your feedback, we value our customers and always aim to improve our Customers Experience to the best of our ability.
I can see that you have purchased a Portable Electric Induction Cooker through Kogan in August 2020.... Read more
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So easy to use
Very easy to navigate the mytopia store. My steamer is great it’s very good quality and customer service is absolutely excellent. I had a little problem with one of the attachments n customer service we’re absolutely fabulous
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LozzaSouth East Queensland, QLD
- 5 reviews
- 4 likes
Excellent meat grinder
Located the product easily on line, simple purchase with PayPal and simple product to use.
Downloaded owners manual from website provided.
We used to be concerned about our small dogs chewing bones properly.
Now we grind chicken necks into safe, coarse mince and they love it!
Very happy with this product.
All good.
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joeHunter Region, NSW
- 2 reviews
Great product
Good communication.. fast delivery product as stated.. very good quality scooter..very satisfied with all aspects I'd sale..great value for money.. what else can I say about my topia Great ebay site
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bradSydney, NSW
- 4 reviews
- 1 like
Quick easy fast.
great item as stated very happy i bought a ctek trickle charger it works great i am happy as can be thank u so much for quick delivery as well
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PaulSouth East Queensland, QLD
- 2 reviews
- 3 likes
Low quality
I like many was drawn in by the low price, but after living with the item for 12 months it is now landfill.
I know I should have know better, but I took a chance and have now had to pay again (for a better quality item elsewhere)
In the end I've ended up paying twice! Next time I'll trust my gut instinct and just buy quality, I'll actually save money, have an item that lasts and I won't be contributing to landfill with cheap inferior items.
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DeeGreater Melbourne (Metropolitan), VIC
The worst customer service
The worst service ever from when I bought the item until I received the item it has been terrible I received a faulty item and they refuse to refund my money
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Loving both the ebike and escooter
The store is easy to use, the ebike was bought on ebay through Mytopia as well who are a pleasure to deal with. Customer service is top grade. A problem I had was quickly resolved.
Quality wise both the escooter and ebike from Mytopia are exceptional.
Lots of range for products is available at the online store as well.
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markfaithGippsland, VIC
- 4 reviews
- 1 like
Absolutely wrapt
So easy to navigate your way to store online. Excellent quick customer service and awesome speedy delivery. 100% guarantee. Will be shopping again. Great Value for money and also very friendly delivery service that keeps on contact with you all the way.
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Rod R.
- 5 reviews
- 1 like
- Verified customer
Faulty product and worse communication
I bought this standing desk nearly a month ago, which arrived on time, however was faulty. This was through Kogan and both customer service to fix the issue was poor. No customer service and even when Mytopia called me, the agent was from overseas and he could not talk English. Awful servie
8 comments
Mills BrandsMytopia
Hi Rod,
Thank you for your review - we are sorry you are feeling let down and would like to make this experience with us better.... Read more
In order for me to help, could you please let me know the following details please so I can look into the circumstances and see if I can assist please? -Original Order Number -Name of the purchaser -Ebay username (if ordered on our ebay store) -A delivery address or contact number -Email address that would of been provided for receipting of the purchase If you could please message me with those details I will be more than happy to see how we can assist in turning this experience around. If you are not comfortable leaving this information here, you can send it to me via email - support@mytopia.com.au Cate Mytopia Store TeamThe order reference is 1000002234744
Mills BrandsMytopia
Hi Again Rod,
Thanks for supplying that information - I was able to look into your order and see the issues you had raised.... Read more
If it's ok with you - I would like one of our Resolutions Team members to give you a call to see how we can turn this experience around for you, and allow us to come to a mutually beneficial resolution. If you could please let me know a suitable time to call, I will be more than happy to get them to call you when it is convenient for you. I look forward to helping resolve this for you. Cate Mytopia Store TeamSimilar opinion? Write a review on ProductReview.com.au!
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AussieBrianFar North Queensland, QLD
- 13 reviews
- 18 likes
Not so happy.
Regrettably my Mytopia experience hasn't been a happy one.
I bought an e-scooter which arrived with a massive front-wheel problem. Mytopia tried to fix it by sending me a new wheel.
It then took many emails to learn I had to dismantle the entire front-end and electrics just to replace the wheel. The instruction video alone, which I ask for separately, was 12 minutes long and much of it was sped up.
I managed to damage a couple of parts while trying to repair a product that should have arrived in pristine condition then threw my arms up in...Read more
despair and put the whole lot in the bin. By this stage I'd owned it for nearly a month and ridden it less than 200 metres. I'd spent hours and hours trying to fix it, more than 30 emails, and Mytopia advised I had to repack it and send it back in perfect condition so their experts could decide whether or not I'm entitled to a replacement.4 comments
Mills BrandsMytopia
Hi Brian,
Thank you for your review - we are sorry you are feeling let down and would like to make this experience with us better.... Read more
In order for me to help, could you please let me know the following details please so I can look into the circumstances and see if I can assist please? -Original Order Number -Name of the purchaser -Ebay username (if ordered on our ebay store) -A delivery address or contact number -Email address that would of been provided for receipting of the purchase If you could please message me with those details I will be more than happy to see how we can assist in turning this experience around. Cate Mytopia Store TeamCertainly I can provide those details, Cate, but not here on an open forum for all to see.
Mills BrandsMytopia
Hi Brian,
Thanks for your response - If you can email these details through to me at support@mytopia.com.au I will be more than happy to see how I can help.... Read more
Cate Mytopia Store TeamSimilar opinion? Write a review on ProductReview.com.au!
Chris
- 2 reviews
Mum very happy and assembled by herself
Mum satisfied with product, but thought it had brakes on wheels . This was her oversight as she misread item description. She was confident with assembly after I sent her YouTube video
1 comment
Mills BrandsMytopia
We’re glad to hear that you were happy with your purchase! Come back, any time!
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MarkSouth East Queensland, QLD
Great company to deal with.
Fast prompt and hassle free service. Purchased via eBay an E POWER Bank Portable Vehicle Jump Starter Car Battery Charger Torch Lithium 12V
Multi-function Powerbank. Terrific product. Exactly what I was after. Very happy customer, thank you!
1 comment
Mills BrandsMytopia
We’re glad to hear that you were happy with your order. We look forward to assisting you with your future purchases!
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Varand
- 4 reviews
- 1 like
Great quality and delivery speed
Great product , easy to use . Video instructions not clear enough when it came which bolt/ screw to use for each area caused us to dismantle few times which was bit of a pain so just screw/ bolt reference in video needed
1 comment
Mills BrandsMytopia
We’re glad to hear that you were happy with your purchase! Come back, any time!
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Clint M.Sydney, NSW
- 3 reviews
- 1 like
- Verified customer
Best in class customer service
Bought an ebike with them not long ago. Not only delivery was faster than expectation, but also I did have an issue with a bicycle part (manufactury issue) and they answer my emails extremely fast. They offer to replace the damaged part and they sent the new part with all needed for installation in only a few days with no charge. All you can expect from a serious customer service.
The person that helped me was called WADE (I don't know his last name) but he deserves the acknowledgment if someone from Mytopia reads this!
1 comment
Mills BrandsMytopia
We are happy that all your concerns were sorted out - Should you need further assistance, please do not hesitate to contact us.
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Questions & Answers
Derekasked
Just purchased a 4 in 1 Evaporator Air Cooler Portable Commercial Fan Industrial Workshop Water 55 L Tank. Unable to download instructions, please email instructions . Very hot in Brisbane QLD at the moment. My order number 04-06151-30148. Thanks
1 answer
Mills BrandsMytopia
Hi Derek,
Here's the link for the user manual:
https://www.datastreamserver.com/manuals/AIREVACSNAC55-manual.pdf
Mark Oasked
Hi Team i cannot download the manual for our new cooker, The datastremserver comes back as busy unreachable. Is there any way I can get it emailed to me.
Tried this.
http://www.datastreamserver.com/manuals/COKGRLEUCAC7S-manual.pdf
I have purchased a lot of your products before and now cannot get access to any of the old ones either on the datastreamserver???
All the best Mark
2 answers
even tried your Ebay store same thing......
Secure Connection Failed
An error occurred during a connection to www.datastreamserver.com. SSL received a record that exceeded the maximum permissible length.
Error code: SSL_ERROR_RX_RECORD_TOO_LONG
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.
Mills BrandsMytopia
Hi Mark,
The link is working fine on our end.
https://www.datastreamserver.com/manuals/COKGRLEUCAC7S-manual.pdf
Please try to check the security settings on your computer as that might be the reason you are not able to get the link to load.
Jennifer R.asked
cannot download me manual for eurochef can you email me one
9 answers
Mills BrandsMytopia
Hi Jennifer,
Thank you for getting in touch with us.
In order for us to find your order history and properly address your concerns, can you please provide the following details:
- Order ID
- eBay username (if purchased on eBay)
- email address
- Name on the order
- Mobile number
- Address used on the order
We'll watch for your reply and get everything sorted quickly for you.
Jennifer randall 0754994786. 69 crestridge cresent morayfield qld
Mills BrandsMytopia
Hi Jennifer,
Thank you for the response!
Here's the link for the manual:
http://www.datastreamserver.com/manuals/COKGRLEUCAC7S-manual.pdf
Details
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Mills BrandsMytopia
This review made our day!
Thank you so much for taking the time to leave us this amazing review.