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Mytopia
4.0 from 1,071 reviews · View Statistics
Listing monitored by Mytopia

Reviews

  • Product Quality
    3.6 (5)
  • Return Claim MadeYes · No (5)
  • Shipping
    3.0 (4)
  • Warranty Claim MadeYes (1) · No (4)
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Great bikes poor follow up from Mytopia

published

I received my second ValkE bike a week or so back and discovered a bent brake disc making it impossible to fit. Emailed support and customer service with no response.Tried their telephone which advertises 11-7pm but comes up as closed by 3pm and automatically goes to a recorded message about high level of calls ??? issues and then asks you to email. Just want this fixed under their warranty policies but not hearing back at all is pretty poor after spending $2500 on a couple of bikes.

Product Quality
3/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Mytopia
Mills BrandsMytopia
HARRY
HARRY

Re m2152689
Hi guys just putting my new bike together and noted the front wheels brake disc is bent!it will not fit into the brake caliper.
Can you send a new disc or whole wheel please.

Mytopia
Mills BrandsMytopia

Nice looking bike, great service.

published
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Product Quality
3/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Mytopia
Mills BrandsMytopia
 Robyn
RobynThe Mallee, VIC
  • 2 reviews

kids bed

published

Looks good but the quality is not the best, we had to download instructions, this would of been easier if they could of them packed with the bed as well.

Product Quality
3/5
Shipping
1/5
Return Claim MadeNo
Warranty Claim MadeNo
Mytopia
Mills BrandsMytopia
 Robyn
Robyn
Mytopia
Mills BrandsMytopia
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Leo V.
Leo V.Greater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 2 likes

Late shipment

published

They send the product after verifying you own your credit card, which takes 48 hours at least. So don’t believe in the 24 hours dispatch they mention on their website, not true!

Product Quality
5/5
Shipping
2/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Mytopia
Mills BrandsMytopia
General Merchandise Shops

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graemesyacht
graemesyachtGreater Melbourne (Outer), VIC
  • 2 reviews
  • 1 like

Can't Cancel 6Burner BBQ

published
Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes

Questions & Answers

Jan
Janasked

Unable to download the user manual for 10lt Digital Air Fryer (reference COKAFREUCA15X).
Could you please email the manual to me
Janellks2006@gmail.com
Thank you

No answers
Rob
Robasked

I can’t download the manual for my Infrared Heater- ThermaStrip 18 SKU:HEABARBIOAW18 can u please send them to me it’s bloody cold in Melbourne

1 answer
Mytopia
Mills BrandsMytopia

You may download the manual from the link below:

https://www.datastreamserver.com/manuals/HEABAR-manual.pdf

Any questions send us a message at support@mytopia.com.au

Ali A.
Ali A.asked

hi looking at buying a amg gtr from my topia but i am wondering does it have radio and USB plug.

1 answer
Mytopia
Mills BrandsMytopia

Hi Ali,
Our AMG GTR Kids Ride On Car does Not have the USB port and radio.
For more inquiries please email us support@mytopia.com.au
Kind Regards,
The Mytopia Store Team

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