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Mytopia
4.0 from 1,076 reviews · View Statistics
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Reviews

  • Product Quality
    3.1 (56)
  • Return Claim MadeYes · No (61)
  • Shipping
    3.5 (39)
  • Warranty Claim MadeYes (5) · No (54)
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Chris D.
Chris D.Sydney, NSW
  • 4 reviews
  • 6 likes
  • Verified

Great Portable Gazebo

published

Ease of pick up with no silly pick up fees
Great staff, will gladly purchase from the seller again in the near future

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Mytopia
Mills BrandsMytopia
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Missing parts

published

Ordered day bed. Shipped without assembly kit. Have to wait another week before we can assemble after already waiting two weeks for delivery. You have one job *facepalm*

Product Quality
3/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Mytopia
Mills BrandsMytopia
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John
JohnPerth, WA

Not happy Jan

published

September 17 paid for a golf cart. 21 of September informed. Due to supply issues cart will be dispatched 1st week of October. 1st of October informed due to unforseen circumstances item will be dispatched 21st of October. But their still advertising the item with a delivery date before my dispatche date. But they have my money thats all that counts. You would think they would waver the shipping fee Absolutely disgusting customer service

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Mytopia
Mills BrandsMytopia
John
John
Mytopia
Mills BrandsMytopia
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Simon
SimonMetropolitan Adelaide, SA

Customer service/email response

published

This is my second review as the first one you responded quickly. My damaged bike arrived, bent frame and bent brake disk, wobbly seat. After 20 days of emails, no response, even in spam/ trash. Please can you telephone me. Or record the delivery of your emails please.

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Product Quality
1/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Mytopia
Mills BrandsMytopia
Simon
Simon

Please can you send the email to my wifes email address I put in the last email as I'm not receiving your mail

Simon
Simon
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  • Verified

Good strong bike

published

all good but could do with a more comfortable seat for an old backside not used to biking.
Very happy with battery life and distance you can travel.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Mytopia
Mills BrandsMytopia

We’re glad to hear that you were happy with your purchase! Come back, any time!

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Rippersfront
Rippersfront Western Australia

The battery arrived a little later

published

Battery arrived in good packaging, a little later than I first expected. I was contacted shortly after I purchased item only to be told that the battery would be late I had made other plans that had to be cancelled

Product Quality
5/5
Shipping
4/5
Return Claim MadeNo
Warranty Claim MadeNo
Mytopia
Mills BrandsMytopia

Hi Rippersfront,
I'm sorry to see that we didn't match all of your expectations.
Would love for you to send us an email to support@edisonsmytopia.com.au if anything we can further assist.

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The reviewer stated that an incentive was offered for this review

Gordon Ellis
Gordon EllisGreater Melbourne (Metropolitan), VIC

My chariot

published

I had visited many websites looking at companies witch where marketing mobile scooters and settled on the Mytopia scooter, of course price was a major factor. I am more than satisfied with the quality of my purchase. The after sales service was excellent

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Mytopia
Mills BrandsMytopia

We’re glad to hear that you were happy with your purchase! Come back, any time!

Similar opinion? Write a review on ProductReview.com.au!
Brett boy
Brett boyCentral West, NSW
  • 2 reviews

Happy with the price/ the only thing it tangles the clothes together

published

Happy with the price I paid/ the only thing is it tingles the clothes together it's been working hard no real problems

Product Quality
4/5
Shipping
5/5
Return Claim MadeNo
Warranty Claim MadeNo
Mytopia
Mills BrandsMytopia

We’re glad to hear that you were happy with your purchase! Come back, any time!

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Errol Foster
Errol FosterSingleton
  • 4 reviews

packaging could have been better

published

the battery arrived in good time and great quality but the packaging could have been better as one of the handles were broken made it difficult to position but once in all was great

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Mytopia
Mills BrandsMytopia
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Peter D.
Peter D.Greater Melbourne (Outer), VIC

Exactly as Described and Just What We Wanted

published

Bought a VALK VOLT and City Hop e bikes in December 2020. Good product, good price good service. Easy company to deal with.

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Mytopia
Mills BrandsMytopia

We’re glad to hear that you were happy with your order. We look forward to assisting you with your future purchases!

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Denise W.
Denise W.Illawarra, NSW
  • 2 reviews
  • 2 likes

Worst service ever!!

published

Worst online shopping experience of my life. Delivery service botched 3 times on same order. No Christmas present for the kids. Never again!!!

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Mytopia
Mills BrandsMytopia
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Holliew2
Holliew2Victoria, Australia
  • 3 reviews
  • 2 likes

Solid construction that does the job intended

published

The Proflex home gym was fairly straightforward to put together. Just as well the manual came as a PDF as I had to zoom quite a few sections to see how things went together. Still, no hassles in the end. All the bits were present and the construction is quite solid. The bearings are pretty crude so it's worth spending some time adjusting the tension on each of the pivoting joints. The only minor defect with my unit was that the bracket that supports the leg-worker was a bit off-centre - works fine but looks crooked.

Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Mytopia
Mills BrandsMytopia

Hi Holliew2,
Thank you so much for taking the time out to leave a really detailed review.
We aim for 5 stars everytime, so hopefully next time you shop with us, we will get it.
Come back soon

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Lawrence C.
Lawrence C.Sydney, NSW

all good.

published

all item arrived as described, response was quick & no hassle. the pickup was easy from warehouse . everything was well packed.

Product Quality
4/5
Return Claim MadeNo
Warranty Claim MadeNo
Mytopia
Mills BrandsMytopia
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The reviewer stated that an incentive was offered for this review

Martyn
MartynRichmond-Tweed, NSW
  • 8 reviews
  • 7 likes
  • Verified

No product support

published

I brought a Fuji Micro Generator from there EBay site which they trade under auctiondottcom but the payments are made to Mytopia. Sadly these Chinese built generators have a inferior build quality, mine last 47 mins and Mytopia would not provide any warranty support or parts back up. Lesson learnt I throw the Fuji Micro rubbish in the bin and have now brought a National renowned brand with a true warranty and parts backup.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Mytopia
Mills BrandsMytopia
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kellymc24
kellymc24Metropolitan Adelaide, SA
  • 18 reviews
  • 9 likes

Do NOT buy from here!!!

published

They have sent me the wrong parts needed and won’t let me return the item unless they take 20% of what i paid AND I pay postage!!! They say it’s ‘change of mind’ how is it ‘change of mind’ when they have sent me incomplete product with all wrong measurements. It can not be built! (Item is a Pet enclosure)

Product Quality
1/5
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Mytopia
Mills BrandsMytopia
Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 3

Questions & Answers

Maryanne Law
Maryanne Lawasked

I can’t download my manual for my sola fountain pump and filter

1 answer
Mytopia
Mills BrandsMytopia

Hi Maryanne,

You can directly download the manual from this link - https://www.datastreamserver.com/manuals/PMPFPKPROAF30-manual.pdf

We have also sent you a PDF file via email.

Should you need further assistance, please don't hesitate to reach us back. Cheers!

Regards,

Pio
Mytopia Store Support Team

Jan
Janasked

Unable to download the user manual for 10lt Digital Air Fryer (reference COKAFREUCA15X).
Could you please email the manual to me
Janellks2006@gmail.com
Thank you

No answers
Rob
Robasked

I can’t download the manual for my Infrared Heater- ThermaStrip 18 SKU:HEABARBIOAW18 can u please send them to me it’s bloody cold in Melbourne

1 answer
Mytopia
Mills BrandsMytopia

You may download the manual from the link below:

https://www.datastreamserver.com/manuals/HEABAR-manual.pdf

Any questions send us a message at support@mytopia.com.au

See all Mytopia questions

Get an answer from our members and Mytopia representatives

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