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Mytopia
4.0 from 1,099 reviews · View Statistics
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Reviews

3.1
10 reviews
5
(5)
4
(0)
3
(0)
2
(1)
1
(4)
  • Product Quality
    4.2 (5)
  • Return Claim MadeYes · No (6)
  • Shipping
    4.5 (4)
  • Warranty Claim MadeYes (6) · No
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Aditya
AdityaFar North Queensland, QLD

Good products & great service.

published

Being inter state I was nervous on how was going to get hold of someone. to my surprise they are a delight to deal with. nothing was too hard. Maxine went out of her way & made life easy for me. Thank you & i highly recommend this business & its products.

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Mytopia
Mills BrandsMytopiaSend a private message
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Clint M.
Clint M.Sydney, NSW
  • 3 reviews
  • 2 likes
  • Verified

Best in class customer service

published

Bought an ebike with them not long ago. Not only delivery was faster than expectation, but also I did have an issue with a bicycle part (manufactury issue) and they answer my emails extremely fast. They offer to replace the damaged part and they sent the new part with all needed for installation in only a few days with no charge. All you can expect from a serious customer service.
The person that helped me was called WADE (I don't know his last name) but he deserves the acknowledgment if someone from Mytopia reads this!

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Mytopia
Mills BrandsMytopiaSend a private message

We are happy that all your concerns were sorted out - Should you need further assistance, please do not hesitate to contact us.

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Greg
GregSydney, NSW

Great customer service

published

I recently bought an ebike and it had a couple of issues but Wade was super helpful and got the parts to me the next day to fix the problem. I’m very happy with the bike and experience with Mytopia.

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
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Good Product

published

Easy to do business with. Had the item I wanted and was prompt in delivery. Costs were reasonable.
Web site is relatively easy to work around and find what is required

Product Quality
5/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
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graemesyacht
graemesyachtGreater Melbourne (Outer), VIC
  • 2 reviews
  • 1 like

Can't Cancel 6Burner BBQ

published
Product Quality
4/5
Shipping
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
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Ray Tate
Ray TateHunter Region, NSW

Always a pleasure to deal with.

published

Mytopia has provided me with exceptional service again, as a repeat customer I appreciate the range, price and especially service. I will be back again. Thank you and your team.

Return Claim MadeNo
Warranty Claim MadeYes
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The reviewer stated that an incentive was offered for this review

Questions & Answers

Nat
Natasked

I was going to order a home gym set but have read all the fb reviews of how terrible the company is with not delivering or not answering or following up on warranty issues. Has anyone had dramas with the full home gym set?

No answers
Maryanne Law
Maryanne Lawasked

I can’t download my manual for my sola fountain pump and filter

1 answer
Mytopia
Mills BrandsMytopiaSend a private message
Jan
Janasked

Unable to download the user manual for 10lt Digital Air Fryer (reference COKAFREUCA15X).
Could you please email the manual to me
Janellks2006@gmail.com
Thank you

No answers
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