Can't Cancel 6Burner BBQ
This issue was fixed and the difference refunded. Some how I missed the discount box, or it wasn't there and with the new eBay automatic payment system, didn't go into PayPal as I had expected, and unable to back-out and enter the discount code, so emailed Mytopia immediately explaining that I am pensioner and cannot afford to loose the $167.80 discount, explained the situation and requested they cancel the order so I could try again. I also pressed the eBay 'Cancel Order' button(thinking that would save me) (eBay say I have an hour to do this...and I had done it within 15 mins) only to get an email from [name removed] at Mytopia store to say that they are unable to cancel an order which has been paid and to read their policy and that I could use their 'Change Of Mind' policy instead, where I would have to Pay for the BBQ to be returned and also pay a restocking fee of 20%. This would obviously cost more than the discount I would get on re-ordering. Several emails later and [name removed] did answer all my emails but still insists they cannot cancel or credit the order or apply the discount. BBQ has not been delivered yet so can't rate it. Very disappointed. Happy to say that this issue was satisfactorily resolved. THANKYOU [name removed] for your your understanding and confirming that the mobile Ebay app can act this way.
Questions & Answers
I can’t download my manual for my sola fountain pump and filter
You can directly download the manual from this link - https://www.datastreamserver.com/manuals/PMPFPKPROAF30-manual.pdf
We have also sent you a PDF file via email.
Should you need further assistance, please don't hesitate to reach us back. Cheers!
Mytopia Store Support Team
Unable to download the user manual for 10lt Digital Air Fryer (reference COKAFREUCA15X).
Could you please email the manual to me
I can’t download the manual for my Infrared Heater- ThermaStrip 18 SKU:HEABARBIOAW18 can u please send them to me it’s bloody cold in Melbourne
You may download the manual from the link below:
Any questions send us a message at email@example.com
Get an answer from our members and Mytopia representatives
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.