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Mytopia
4.0 from 1,066 reviews · View Statistics
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Reviews

1.9
59 reviews
  • Product Quality
    1.0 (2)
  • Return Claim MadeYes (2) · No
  • Shipping
    5.0 (1)
  • Warranty Claim MadeYes (2) · No (0)
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Highjinx
Highjinx
  • 2 reviews
  • 2 likes

CTEK MXS 5.0 Car Battery Charger

published

Bought off Mytopia EBay store.
Faulty unit, sent back received replacement, that too was faulty, third unit sent to replace the second is faulty as well.

This is unacceptable, look forward to Mytopia's response

Update: Mytopia stepped up and resolved the matter. Issuing a refund. Cannot fault Jess from Mytopia's resolutions team. She offered exemplary assistance and service.

Mytopia cannot be held responsible for the faulty CTEK MXS 5.0 Car Battery Chargers. That lies squarely with CTEK and it's QA

Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
dan
danGreater Melbourne (Outer), VIC
  • 5 reviews
  • 6 likes

Insist on your refund rights

published

I bought a $365 electric scooter in November.
The product had no less than three faults before failing completely within a couple of months.

Customer service was somewhat responsive helping to address the faults but when the time came to request a refund i was offered a partial store credit.

I insisted on a refund and this was finally granted.

Know your rights.

Product Quality
1/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
Mytopia
Mills BrandsMytopia

Please provide your order reference number so that we can investigate this further for you.

dan
dan

RMA** 157528 amazedan - 1000001677332

Mytopia
Mills BrandsMytopia

Thank you for allowing us the ability to work with you to resolve this issue.

Questions & Answers

Jan
Janasked

Unable to download the user manual for 10lt Digital Air Fryer (reference COKAFREUCA15X).
Could you please email the manual to me
Janellks2006@gmail.com
Thank you

No answers
Rob
Robasked

I can’t download the manual for my Infrared Heater- ThermaStrip 18 SKU:HEABARBIOAW18 can u please send them to me it’s bloody cold in Melbourne

1 answer
Mytopia
Mills BrandsMytopia

You may download the manual from the link below:

https://www.datastreamserver.com/manuals/HEABAR-manual.pdf

Any questions send us a message at support@mytopia.com.au

Ali A.
Ali A.asked

hi looking at buying a amg gtr from my topia but i am wondering does it have radio and USB plug.

1 answer
Mytopia
Mills BrandsMytopia

Hi Ali,
Our AMG GTR Kids Ride On Car does Not have the USB port and radio.
For more inquiries please email us support@mytopia.com.au
Kind Regards,
The Mytopia Store Team

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