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Mytopia

Mytopia (page 2 of 4)

4.0 from 1,102 reviews · View Statistics
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Reviews

  • Product Quality
    4.1 (37)
  • Return Claim MadeYes (3) · No (35)
  • Shipping
    4.6 (27)
  • Warranty Claim MadeYes (4) · No (36)
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KDF
KDFSydney Surrounds, NSW

Proflex Blue Multi Station Home Gym Set with 148lbs Plates & Punching Bag

published

I received order in timely fashion about 3 weeks ago
Reported missing parts immediately received email saying part would be sent out in next couple of days still waiting
I’ve sent follow up emails with no reply. Still waiting

Incentivised Review No
Warranty Claim MadeNo
Mytopia
Mills BrandsMytopiaSend a private message
KDF
KDF

What’s the best business email to send through this personal information too

KDF
KDF

M2113777

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wong y.
wong y.Sydney, NSW

Low price, acceptable quality and service

published

Given its low price, the quality of my e-bike is acceptable; however, the manual given is outdated and caused much confusion.

Customer service resolved the problem for me, but communicating through email is a little inconvenient.

Product Quality
4/5
Incentivised Review No
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steve
steveMid North Coast, NSW
  • 3 reviews
  • 1 like

previous purchase

published

allthough the item was damaged on delivery from mishandling whilst not purpose from mytopia thek ohnered the purchace price including return fee at no cost to me which i found honerable. regards steve

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The reviewer stated that an incentive was offered for this review

Needs brakes

published

eBay item not store bought.

The wheelchair needs brakes on the handles for the person pushing to control speed with ease. As it is, even slight inclines downhill can be tricky.
Otherwise the quality is superb.

Product Quality
5/5
Shipping
5/5
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Cars
CarsSouth East Queensland, QLD
  • 3 reviews

Great service

published

Purchased a LONDON RATTAN Outdoor Furniture Setting "6 Piece - Black - Model 3". The product quality is 99% but the service is great and good delivery time. Hopefully they can get the quality right next time.

Product Quality
3/5
Shipping
4/5
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Great service and product

published

Easily ordered over the internet and picked up at warehouse.Pick up was easy and only waited 20 minutes Great service.Quality of battery charger is great .have used it multiple times already.

Incentivised Review No
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A lot cheaper than our previous one

published

It looks very similar to our previous blender, though it did have a 5 year warranty which had just expired but at the price we paid Mytopia we can buy at least 4 for the cost of the previous one. Only time will tell how well this will last.

Product Quality
4/5
Shipping
5/5
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Ralf
RalfCentral Coast NSW
  • 2 reviews

Great product fast delivery

published

Its the best 6x3 gazebo I could find at the best price. It is easy to set up and seems to be great quality. Unfortunately one of the corner upper plastic parts is broken probably due to the delivery persons stupidity. I cant be bothered asking for an exchange as I have fixed it with layers of electrical tape and zip ties..

Product Quality
4/5
Shipping
3/5
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The reviewer stated that an incentive was offered for this review

Roger
RogerVictoria

Great item, great service and I would highly recommend.

published

After looking for a suitable charger to use in our caravan, the CTEK MXS 5.0 12v 5Amp Smart Charger with an advanced microprocessor controlled, offers unrivalled performance. We needed a charger capable of re-charging deep-cycle batteries efficiently & safely, and able to monitor their condition when not in use, this charger does it all. You won't be disappointed.

Product Quality
5/5
Shipping
5/5
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Cazza
CazzaQueensland

Really good Washer but don’t have expectations with the spin dry

published

Bought a GECKO 4kg Mini Portable Washing Machine. Works well and happy with the product except the spin dry is totally ineffective. Delivery was quick, and site was easy to navigate

Product Quality
4/5
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

dap
dapSydney, NSW

Outdoor lounge 5 piece

published

Lounge arrive 1 day late , with coffee table 2 more days later. We were not n a hurry so this didn't matter to us. Lounge is satisfactory quality and cushions are adequate.

Product Quality
3/5
Shipping
3/5
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The reviewer stated that an incentive was offered for this review

graemesyacht
graemesyachtGreater Melbourne (Outer), VIC
  • 2 reviews
  • 1 like

Can't Cancel 6Burner BBQ

published
Product Quality
4/5
Shipping
4/5
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Happy with my generator

published

The transaction and delivery went very well I only have one comment which was when I had a query I was not given a direct answer but was referred to the operating manual on the internet

Product Quality
5/5
Shipping
5/5
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The reviewer stated that an incentive was offered for this review

Arthur
ArthurSouth East Queensland, QLD
  • 2 reviews

Cheap Generator

published

Generator doesn't run as smooth as I expected. Also isn't as smooth on the output so I am a little disappointed but for the money it does perform within expectations

Product Quality
3/5
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Highjinx
Highjinx
  • 2 reviews
  • 2 likes

CTEK MXS 5.0 Car Battery Charger

published

Bought off Mytopia EBay store.
Faulty unit, sent back received replacement, that too was faulty, third unit sent to replace the second is faulty as well.

This is unacceptable, look forward to Mytopia's response

Update: Mytopia stepped up and resolved the matter. Issuing a refund. Cannot fault Jess from Mytopia's resolutions team. She offered exemplary assistance and service.

Mytopia cannot be held responsible for the faulty CTEK MXS 5.0 Car Battery Chargers. That lies squarely with CTEK and it's QA

Product Quality
1/5
Incentivised Review No
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Neville
NevilleGreater Melbourne (Metropolitan), VIC

Satisfied.

published

Received on time. Easily assembled and came with link to instructions. I will need to handle the golf cart carefully which is the cost of buying a product cheaper. T

Product Quality
4/5
Shipping
5/5
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The reviewer stated that an incentive was offered for this review

dan
danGreater Melbourne (Outer), VIC
  • 5 reviews
  • 6 likes

Insist on your refund rights

published

I bought a $365 electric scooter in November.
The product had no less than three faults before failing completely within a couple of months.

Customer service was somewhat responsive helping to address the faults but when the time came to request a refund i was offered a partial store credit.

I insisted on a refund and this was finally granted.

Know your rights.

Product Quality
1/5
Shipping
5/5
Mytopia
Mills BrandsMytopiaSend a private message

Please provide your order reference number so that we can investigate this further for you.

dan
dan

RMA** 157528 amazedan - 1000001677332

Mytopia
Mills BrandsMytopiaSend a private message

Thank you for allowing us the ability to work with you to resolve this issue.

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Steve
Steve
  • 3 reviews

Gas hot water system

published

System arrived with parts missing, But with email contact most parts were received and part refund offered for ones that could not be supplied. Communication and problem solving was good.

Product Quality
4/5
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Woosle68
Woosle68Wanniassa 2903, ACT
  • 2 reviews
  • 1 like

Happy with service and the product

published

Apart from getting the wrong golf buggy first delivery. I am now satisfied and am pleased with the buggy. Service fast and very good. Staff helpful and respectful. Thank you.

Product Quality
4/5
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Rivaldo1979
Rivaldo1979McKinnon
  • Verified

Shafted by fine print

published

Bought an electric scooter which was great but once it had a fault, within the warranty period, I've been told I have to pay for the packaging and shipping costs back to their NSW store.

In their words "We are only able to offer free shipping on returns for up to 60 days from the purchase date. This is all outlined in the terms and conditions of purchase on the product listing."

What an absolute joke. First and last purchase from me.

Mytopia
Mills BrandsMytopiaSend a private message

Currently working closely with the customer to ensure his issue is being resolved as quickly as possible.

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Josef S
Josef SSydney

Good item works as described

published

It was easy to find and purchase the item and reasonalbly priced. Only the delivarywas problematic, whilst it was dispatched quickly Australia Post was an indifferent courier, failed to deliver to my premises instead left a card after many phone calls it finally delivered.
The quality of the portable Air-con unit is great & efficient.

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Dee L
Dee LRichmond-Tweed, NSW
  • 2 reviews

efficient process for delivery

published

goods were as per product description & delivery was very fast - if the handbook for the treadmill came with the goods it would have been a perfect transaction for me

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Does what it says!

published

Easy to navigate in store, product is good, would recommend product & very satisfied.
Have a friend who wanted same item for same price but unfortunately you don't have any in stock.

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just what I needed

published

delivery was prompt the right price and what I needed ,it was easy to navigate the store and had a large range of products

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Thank you.

published

Good ebay seller. Good communication & fast delivery. The product looks good but the massage table makes some noise when I use it. However, I need more time to rate the quality of the product as I only used it three times since I got it two weeks ago.

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