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Mytopia
4.0 from 1,060 reviews · View Statistics
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Reviews

1.9
59 reviews
  • Product Quality
    1.0 (1)
  • Return Claim MadeYes (1) · No
  • Shipping
    5.0 (1)
  • Warranty Claim MadeYes (1) · No (0)
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dan
danGreater Melbourne (Outer), VIC
  • 5 reviews
  • 6 likes

Insist on your refund rights

published

I bought a $365 electric scooter in November.
The product had no less than three faults before failing completely within a couple of months.

Customer service was somewhat responsive helping to address the faults but when the time came to request a refund i was offered a partial store credit.

I insisted on a refund and this was finally granted.

Know your rights.

Product Quality
1/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
Mytopia
Mills BrandsMytopia

Please provide your order reference number so that we can investigate this further for you.

dan
dan

RMA** 157528 amazedan - 1000001677332

Mytopia
Mills BrandsMytopia

Thank you for allowing us the ability to work with you to resolve this issue.

Questions & Answers

Rob
Robasked

I can’t download the manual for my Infrared Heater- ThermaStrip 18 SKU:HEABARBIOAW18 can u please send them to me it’s bloody cold in Melbourne

1 answer
Mytopia
Mills BrandsMytopia

You may download the manual from the link below:

https://www.datastreamserver.com/manuals/HEABAR-manual.pdf

Any questions send us a message at support@mytopia.com.au

Ali A.
Ali A.asked

hi looking at buying a amg gtr from my topia but i am wondering does it have radio and USB plug.

1 answer
Mytopia
Mills BrandsMytopia

Hi Ali,
Our AMG GTR Kids Ride On Car does Not have the USB port and radio.
For more inquiries please email us support@mytopia.com.au
Kind Regards,
The Mytopia Store Team

Derek
Derekasked

Just purchased a 4 in 1 Evaporator Air Cooler Portable Commercial Fan Industrial Workshop Water 55 L Tank. Unable to download instructions, please email instructions . Very hot in Brisbane QLD at the moment. My order number 04-06151-30148. Thanks

1 answer
Mytopia
Mills BrandsMytopia

Hi Derek,

Here's the link for the user manual:

https://www.datastreamserver.com/manuals/AIREVACSNAC55-manual.pdf

See all Mytopia questions

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