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Mytopia
4.0 from 1,047 reviews · View Statistics
Listing monitored by Mytopia

Reviews

  • Product Quality
    3.7 (3)
  • Return Claim MadeYes (0) · No (3)
  • Shipping
    1.5 (2)
  • Warranty Claim MadeYes (0) · No (3)
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Reviewer Photos & Videos

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Works as described

published

Works well but need to get a light fitted and key pad Also bolts supplied were average quality so replaced with higher quality

Incentivised Review No

Nice looking bike, great service.

published
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Product Quality
3/5
Incentivised Review No
Mytopia
Mills BrandsMytopia
 Robyn
RobynThe Mallee, VIC
  • 2 reviews

kids bed

published

Looks good but the quality is not the best, we had to download instructions, this would of been easier if they could of them packed with the bed as well.

Product Quality
3/5
Shipping
1/5
Mytopia
Mills BrandsMytopia
 Robyn
Robyn
Mytopia
Mills BrandsMytopia
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Leo V.
Leo V.Greater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 2 likes

Late shipment

published

They send the product after verifying you own your credit card, which takes 48 hours at least. So don’t believe in the 24 hours dispatch they mention on their website, not true!

Product Quality
5/5
Shipping
2/5
Mytopia
Mills BrandsMytopia
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Mitchell
MitchellBrisbane
  • 2 reviews
  • 1 like

They're okay, but things definitely need to be sorted out.

published
T Feod
T FeodSouth East Queensland, QLD
  • 2 reviews
  • 2 likes
  • Verified

Do not buy from this company. (UPDATED)

published
Mytopia
Mills BrandsMytopia

We appreciate your understanding and patience as this should have been resolve faster than it was. We are happy it has now been resolved and it has turned your experience into a more positive one!

Matilda
MatildaSouthwest, VIC
  • 4 reviews
  • 1 like

Had issues

published

Purchased a ride on car came missing parts had three days of jumping though hoops to get replacements parts sent eventually got through
Ruby from customer srovce was exceptional and went over and above to help me she’s a asset to the company absolutely fantastic customer service from her

Eloise
EloiseBlue Mountains
  • Verified

Some issues but it's being refunded

published

The Gazebo I purchased had some faults which became evident upon use. After discussion with the company it was purchased from it is being refunded.

Meow
MeowSouth East Queensland, QLD
  • 48 reviews
  • 55 likes

Terrible call centre

published

This store was great for prices, excellent super fast postage because they dont use australia post. Those bits are awesome. But when my item arrived missing parts, i called them and a very hard to understand indian accent answered, i apologised numerous times because i had no idea what he was saying and kept asking him to repeat himself, he just hung up on me!!! How rude. So sick of foreigners in call centres that i cant understand... GIVE AUSSIES A JOB!!! Anyway, i sent an email instead and received a reply same day, which was in a language i understood so thats good. Apparently they sending me the missing part so ill give an update with how that goes when it happens.

Meow
Meow

Well ive received the missing part from the slow australia post finally. Thought they didnt use them grrrrrr. So the lesson here is to never call Mytopia unless you are indian. Email responses are must more pleasant.

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Rod E
Rod EWide Bay-Burnett, QLD
  • 11 reviews
  • 17 likes
  • Verified

Disgusting Customer Serice

published
Mytopia
Mills BrandsMytopia
Rod E
Rod E
Mytopia
Mills BrandsMytopia
Trang
Trang
  • 3 reviews
  • 4 likes

Customer service

published

Great customer service. Very understanding and concerning. I was treated with respect and care with the situation that has happen.

  • Verified

Getting sorted

published

Problems with solar panel but now getting sorted.Spoke to them today They are looking at replacing the panels
Hopefully a good out come.Will keep posted on situation

Mytopia
Mills BrandsMytopia
Mytopia
Mills BrandsMytopia
Simon
Simon
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Questions & Answers

Rob
Robasked

I can’t download the manual for my Infrared Heater- ThermaStrip 18 SKU:HEABARBIOAW18 can u please send them to me it’s bloody cold in Melbourne

1 answer
Mytopia
Mills BrandsMytopia

You may download the manual from the link below:

https://www.datastreamserver.com/manuals/HEABAR-manual.pdf

Any questions send us a message at support@mytopia.com.au

Ali A.
Ali A.asked

hi looking at buying a amg gtr from my topia but i am wondering does it have radio and USB plug.

1 answer
Mytopia
Mills BrandsMytopia

Hi Ali,
Our AMG GTR Kids Ride On Car does Not have the USB port and radio.
For more inquiries please email us support@mytopia.com.au
Kind Regards,
The Mytopia Store Team

Derek
Derekasked

Just purchased a 4 in 1 Evaporator Air Cooler Portable Commercial Fan Industrial Workshop Water 55 L Tank. Unable to download instructions, please email instructions . Very hot in Brisbane QLD at the moment. My order number 04-06151-30148. Thanks

1 answer
Mytopia
Mills BrandsMytopia

Hi Derek,

Here's the link for the user manual:

https://www.datastreamserver.com/manuals/AIREVACSNAC55-manual.pdf

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