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NAB Travel Insurance

NAB Travel Insurance Questions & Answers

Comprehensive Plan, Multi-Trip Plan, Essential Plan, etc...
3.2 from 24 reviews

38 questions from our users

Graeme L

Graeme Lasked

Travel Insurance

I am travelling to Everest Base camp in Nepal - trekking above 5,000 metres. Does NAB complementary insurance (I am eligible) have any altitude limitation?

1 answer
ling
ling

I would suggest to all readers to read the policy information booklet for this insurance. Just put aside a good half hour and read everything carefully to make sure you are covered. If you are still not sure just give them a call. You can find it at this link here: https://www.nab.com.au/content/dam/nabrwd/documents/policy/insurance/nab-card-insurance-policy-information.pdf

John F.

John F.asked

Travel Insurance

Dose nab credit card insurance cover domestic travel

No answers
MargAP

MargAPasked

Travel Insurance

If someone who has eligibility for QBE Travel Insurance through NAB has high blood pressure, treated with medication, then has a stroke in the period away overseas, which requires medical treatment, hospital and assistance home, are they covered?

No answers
Deborah

Deborahasked

Travel Insurance

Would like to confirm part of our overseas trip is s cruise. Are we insured for accidents and evacuation from ship to medical help if required we are using Nab platinum credit card

No answers
Marie Anne G.

Marie Anne G.asked

Travel Insurance

Is skiing covered on my NAB Platinum Credit Card

No answers
David Greenberg

David Greenbergasked

Travel Insurance

will it cover a 77 year old

No answers
Beecee

Beeceeasked

Travel Insurance

I have paid for my trip to New Zealand on my Nab visa credit card. I had 4 stents inserted into my heart 15 January 2018 & 2 on 3 December 2019 how will this affect my insurance

1 answer
Claire
Claire

I had surgery before my trip and it just meant I couldn't claim for anything to do with that condition. I was covered for anything else. I would ring them just to clarify. My claim for emergency dental work went through okay. :)

Wally

Wallyasked

Travel Insurance

I have recently made an eligible purchase on my Platinum Credit Card and understand that I am now entitled to complimentary travel insurance.
The tour company(World Expeditions) now require a letter of eligibility stating policy number, NAB Card Insurance reference number and eligibility criteria.
How do I obtain this letter?

No answers
Cathy

Cathyasked

Travel Insurance

Does this insurance cover medical bills on overseas cruise ship? Is there an excess? Regards, Cathy

No answers
Denise K

Denise Kasked

Travel Insurance

Will my NAB visa platinum credit card cover myself and family when i book an international cruise with it ?

1 answer
Barry Cirillo
Barry Cirillo

Short answer is YES,but I would still verify terms and conditions with my Bank branch.

Glenda M.

Glenda M.asked

Travel Insurance

Do you get any documentation with this product? How do we know if we are covered?

1 answer
Claire
Claire

Yes Glenda
As soon n as you have paid for your trip with your card, contact them and they will activate your policy and send details in an email.

roslyn hogarth

roslyn hogarthasked

Travel Insurance

we are flying from brisbane to sydney @ by train to perth then flying back to brisbane paying by nab platinum credit card. if one of us is ill @we have to cancell our trip are our trip expences covered?

1 answer
Claire
Claire

Hi Roslyn
I have activated both domestic and International NAB insurance in the past. Have you already booked your trip? You can activate the policy by ringing NAB. They will give you a policy number and send a Policy attachment which covers everything In detail. You could ask them on the phone. I think it is covered but best to ask.

Cliff M.

Cliff M.asked

Travel Insurance

As Visa NAB card holders are we entitled to travel insurance whilst travelling by Cruise Ship and trip from Brisbane to New Zealand and return.? If so is there any cost? Cliff Matfin em: [email address removed]

2 answers
Barry Cirillo
Barry Cirillo

Yes you should be fully covered however if your cruise did not leave Australian waters ,even though you were in the International Ports of Sydney,Melbourne,Adelaide etc NAB and QBE refuse to acknowledge that these ports are covered by their ambiguous definitions(they are NOT international ports according to them!)

Barry Cirillo
Barry Cirillo

Remember that in disputes you are dealing with TWO hostile entities QBE and NAB!

Marie B

Marie Basked

Travel Insurance

Do I need to get a policy document and do I need to inform NAB of any existing medical conditions?

1 answer
Claire
Claire

I would suggest ringing NAB about getting them to send you information about what is covered. I was not covered for a pre-existing condition. You are automatically covered if you paid for your flights and accommodation prior to commencing your trip and used an eligible NAB card. I had the platinum card and had to spend $500.

Marie B

Marie Basked

Travel Insurance

Do I need to get a policy from NAB now that I have paid the required amount for my trip ? Do I need to tell NAB of any pre existing medical conditions ?

No answers
Margaret

Margaretasked

Travel Insurance

What do I have to do to be covered by the NAB insurance for international travel?

1 answer
Claire
Claire

Margaret you need to have one of their eligible credit cards. I have a Platinum Visa. NAB can tell you if you are eligible. I wish I had used mine earlier. I just claimed and they accepted my claim.

Eric

Ericasked

Travel Insurance

I am the holder of a nab platinum credit card. My wife is an additional card holder. Is she covered for travel insurance with this card

No answers
Maree E

Maree Easked

Travel Insurance

I used my NAB visa debit card to book a flight from Sri Lanka to Vietnam with Air Asia. We can no longer take this trip and Air Asia are refusing to refund. Can I get a refund through NAB?

No answers
Vsaks

Vsaksasked

Travel Insurance

Does NAB travel insurance cover off piste snow skiing ?

No answers
Catherine Schembri

Catherine Schembriasked

Travel Insurance

Ph numbers for nab visa insurance?

No answers
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