Reviewer Photos & Videos
Good value for money
I find the chair to be good value for money. My baby is still a tiny bit too small for it but I can see when she’s a bit bigger we will get lots of use out of it.
This is going to be absolutely perfect
Delivery was very fast. The bassinet looks great, is lightweight and functional, and is easy to store. I love the rocking option It will be perfect for use both in our bedroom by the bed and for Summer BBQs to keep the mosquitos out. The only reason I rated it as 4 stars is I wonder how robust the mosquito net zip will be--we will find out in a few months.
Purchased 1.6m playpen + extension.
Pros: great size, easy to put together, activity panel is super fun, kept baby occupied for a while, looks great.
Cons: playpen is not secure on mat and can be easily pushed around. Have to keep an eye on my 7month old all the time. She’s put her arms through the hole of the panel and cried as she couldn’t get it back in. (Hopefully she will learn with age not to do this!). A few rough edges.
Brilliant idea for a playpen
The best part.of this are the built in play features which encourage by son to stand up and move around. He does get bored after about 30 mins, but this would probably be quicker in a normal playpen without interactive features.
Nanny Annie Wooden High Chair
The high chair was easy to assemble and is easy to clean, though the finish of the fabric inside the zip frays easily.
Love our new playpen
We have a very active 5 month old who rolls everywhere, the playpen and mat is perfect as he can’t escape . I’ll get great use out of it as he grows . Great product.
Order never arrived
I ordered an item through Nanny Annie Pty Ltd (as listed on paypal) through her sweetelephants online store (same seller) and the item never arrived. I have also not received a response to my enquiry and request for refund. I do will not purchase through Nanny Annie again and would not recommend
Disappointed with my playpen purchase. 10 month old grandson had his hand caught in a slot. The following evening I saw a news report on Nanny Annie playpens being the worst of about half a dozen which were reviewed. I emailed them asking if they would be recalling them, to which they replied that there were no Australian safety standards regarding playpens and that rigorous testings are done on their products.
Easy Baby - Rocker!
The baby-rocker was easy to assemble. Its Safe for baby to rock in and its sturdy too.
Its a great look with the colourful cover and its light and easy to move around with you. I am very Impressed.
Appalling Customer Service
I was provided with a tracking number that the courier company has no record of. The online chat staff member from Nanny Annie says that the item has been dispatched, the courier says they have not collected it from Nanny Annie yet. The chat person from Nanny Annie says she will check again with there warehouse then doesn’t bother to come back with an answer.
First and last time customer.
3 in 1 highchair
The highchair is sturdy, easy to use and clean. Downfall is the tray is VERY narrow (16.5cm) and doesn't fit many of the silicone or suction plates you can buy.
Return policy is a rip off!
I ordered a pram and it arrived fairly quickly which was good. Unfortunately it didn’t suit my needs and I returned it via courier for a refund. BEWARE if you don’t like the product it will cost you a LOT in fees so choose carefully! Unlike other companies you can’t return it for free. Even if it is before the 30 day return period. You’re up for a 15% re stocking fee, 6% fee if you use Afterpay and also shipping costs on top of that! Seems a bit ridiculous to me for a product you don’t want. (Yes I had read this in terms and conditions but I ...still think it’s a rip off! ) They offer store credit but I wouldn’t use it for such a high amount that I’d already paid. Had to do all the chasing for refund and any info if they’d even received the pram. Return policy is rubbish!
Quality not good! Return policy is not fair!
I recommend you not buying anything online from this shop as the product quality is not good as advertised (if you can see it by your real eyes and decide to get it - it’s ok). I have experience buying kid table and chairs, broken first After arrived at door. The plastic is advertised as Heavy Duty but not at all- cheap crap very thin not worth more than $15. How come heavy duty but it’s about 2mm thin, And broken when new. The guy [name removed] offer a return but at my own shipping cost/ I said it’s not fair as I didn’t want to return because...I changed my mind/ I want to return because the product is not good and their advertisement was misleading. By the way I’d better off return this broken thing and never want to deal with this shop again!!!
Awful customer service and product doesn't fit description online
Ordered a Happy Panel playpen for the online description of "easy to assemble" and "portable". It was a nightmare to assemble as parts wouldn't slot together and required extreme force by my husband. Playpen is now a permanent feature on our deck as it won't come apart and we can't add additional parts like is described on the website! We bought additional sections and they are now obsolete. Portable- well yes, My 10 month old daughter can push it across the foam mats and off the edge....not ideal! I complained to the company over a month ago, as their online description doesn't match the product we received- I've heard nothing from them.
Exactly what I wanted
This product was great it required Easy assembly, it was delivered on time and exactly as described in description. We will be using for baby #2 in the near future.
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